LV in Australia

[sheepie123]

Curious how they told you.. was it an random email or did they let you know whilst you were on the phone with them etc? Definitely seems like negligence on their part as they should definitely provide a more transparent criteria on the limits and warn beforehand

So basically a person at Client Services rang me and advised that my request to transfer the PSM lvxlol had been completed. The item had arrived and they required payment so they could ship out to me. Then after that this lady told me that I had gone way over the limit but they still let me have this one (I believe that this item was not sold well at all, so they were more than happy that I bought it). If I had gone over my limit, they should stick with their policy and not let me have the PSM regardless.
She said that in the past, LV would send out an auto rejection email if I attempted to order, but these days they are more transparent in the sense that they advise the customer over the phone +_+

 

[sheepie123]

So bummed guys! On Thursday saw the vanity in a Sydney boutique and was going to go and see it after work, and it was gone. Yesterday saw it in another Sydney boutique and perth, and a few hours later it was gone too. No chance to pop in and see it and buy if it suits me. Ahh,.... so very frustrating. If new items are popular, which it is here they should order more and have more stock. I can see us, Canada, Japan and Europe, even Indonesia are showing available. Everywhere BUT here. Just my Saturday morning rant. Thanks for listening.

My friend told me today that the vanity PM is available to order. A person she knows at Client Services messaged her both colours a few days back and asked if she wanted to order. Can you reach out to client services and ask if you really want it?

 

[sheepie123]

The speedy bb lolxlv is so cute, wish I was able to get that, and the nano speedy is a great buy. Seems like you were able to get a lot of hard to get items which is amazing. Good on you! Anything else on your radar next? Might give me some ideas. Thanks for sharing as always and love chatting to you

Yeah I love the speedy bb lol. I did not plan to buy it in the first place though.
I was able to get a lot of hard to get items the past few months. Now when I think back, I think I was silly to spend heaps of time stalking the website and make multiple calls to Client Services. I will take a break for a little while. I am banned anyway My next item is probably the nano keep ball which I will have to ask my friend to order for me using his account.
Thank you Bumbles. I enjoy chatting to you too! you always give great advice to me! really appreciate that

 

[sheepie123]

Just wondering.. Does anyone purchase any monogram cloud collection from AU ? I have placed my order since early June, and till now my SA said they haven’t receive it. It’s weird to me because I saw it available online last week and now all sold out. What happened to people who already placed their order ? Worry about my order. I have paid full and I really like that collection.

what did you order from the cloud collection? Today I asked my friend to order the pocket organiser for me after watching a lady showcases it on youtube.

 

[sheepie123]

Yeah, that is my concern with the bag too, hence I haven’t made the plunge. Am looking for a new crossbody bag, but nothing seems to have caught my eye lately or that I can get my hands on, lol. I don’t think the cruise has anything for me, and Christmas I’m not too keen on the Vivienne fair, so nothing for me in the horizon. Well I lied, except the nano keepalll which looks to cost an arm and a leg, and I bet in AUS it will be super hard to get, almost rare unless you have preordered.

Maybe just wait a little while until something you really like come out.
I am interested in the nano keepball too. Agreed that it will cost a fortune and super hard to get. We'd better be quick when it opens for preorder

 

[sheepie123]

Note that slg/bag returns are also counted under 12 purchases/annum unfortunately

I see. It makes sense now. I returned a few so my limit looks even worse

 

[Bumbles]

You should check with your SA and order one. Usually if you see something available in a store it could be customer’s orders. Also these HTF items sell sooo quickly, you got to go to store as soon as they open or have your SA reserve it for you.

i know it is frustrating but unfortunately these bags are in high demand. You will hopefully get one soon ❤

Yea I had a SA for over 5 years and a few years ago she left, and I’ve been pondering around and left with no SA since I‘ve just resorted to checking online myself, or just calling CA randomly to see what they have, but in the past I haven’t been able to get any new releases til 6 months to a year lately when every man and his dog has one and supply is plentiful. Lol
I never thought that it showing available at a store is for a customer request, I thought it wouldn’t show up at all because it’s already been paid for in full. But then I guess if it’s a hold, it would make sense. Guess it will show available til the person picks it up. Are CA still allowed to do holds? I heard they weren’t doing this anymore, but I guess it’s up to the CA’s discretion right? I will check if they can preorder for me. I guess I’m also undecided between the vanity pm and cannes. Both very similar and same price, but not sure which is the better option, for long term use. Because I don’t intend on selling it. Guess both as pros and cons. Do you have any?

 

[Bumbles]

My friend told me today that the vanity PM is available to order. A person she knows at Client Services messaged her both colours a few days back and asked if she wanted to order. Can you reach out to client services and ask if you really want it?

Ah ok, that’s promising. When I called a few weeks ago, and also asked someone in store, they said hte vanity pm was a runway piece and seasonal, so it’s finished. Like the speedy bb lolxl, that’s finished too. I always get different mixed messages, so don’t know what to expect, and I check online but have never seen it show up. Thanks for the tip. Did they ask your friend to order the reverse and new black leather one?

 

[CrazyCool01]

Yea I had a SA for over 5 years and a few years ago she left, and I’ve been pondering around and left with no SA since I‘ve just resorted to checking online myself, or just calling CA randomly to see what they have, but in the past I haven’t been able to get any new releases til 6 months to a year lately when every man and his dog has one and supply is plentiful. Lol
I never thought that it showing available at a store is for a customer request, I thought it wouldn’t show up at all because it’s already been paid for in full. But then I guess if it’s a hold, it would make sense. Guess it will show available til the person picks it up. Are CA still allowed to do holds? I heard they weren’t doing this anymore, but I guess it’s up to the CA’s discretion right? I will check if they can preorder for me. I guess I’m also undecided between the vanity pm and cannes. Both very similar and same price, but not sure which is the better option, for long term use. Because I don’t intend on selling it. Guess both as pros and cons. Do you have any?

SA s are able to hold for 24 hours i think. When i got my PSM it was on hold for me for a day .

i have the Vanity PM and i love it. But there are sure some cons. It doesnot hold much, i dont use the bag by top handle as handle pulls the top of the bag, zip closure is a bit difficult and You need both hands to operate the zip.

also it is not a good cross body bag, for sure a shoulder bag. I love it but i use it only ocassionally.
Cannes bag is good too, i have seen it at a good price point on preloved market.

Given that there is another price increase soon, if you are interested in either of these recommend buying now!

if you like the look of Vanity PM, for sure recommend calling client services to see if they can assist you. Vanity PM is not as hard as MPA or Nano speedy.

 

[CrazyCool01]

Ah ok, that’s promising. When I called a few weeks ago, and also asked someone in store, they said hte vanity pm was a runway piece and seasonal, so it’s finished. Like the speedy bb lolxl, that’s finished too. I always get different mixed messages, so don’t know what to expect, and I check online but have never seen it show up. Thanks for the tip. Did they ask your friend to order the reverse and new black leather one?

Note that the new Black leather Vanity PM is actually lambskin. Really surprised as LV does not have any lambskin bags, or do they !!!

 

[Bumbles]

Yeah I love the speedy bb lol. I did not plan to buy it in the first place though.
I was able to get a lot of hard to get items the past few months. Now when I think back, I think I was silly to spend heaps of time stalking the website and make multiple calls to Client Services. I will take a break for a little while. I am banned anyway My next item is probably the nano keep ball which I will have to ask my friend to order for me using his account.
Thank you Bumbles. I enjoy chatting to you too! you always give great advice to me! really appreciate that

True, I guess so. But those item are gorgeous and I’m sure they bring you lots of happiness when you use it, so it’s worth it. Just think of it this way, if it weren’t for Covid, you wouldn’t have been abt to get these htf items, because it would always be sold out. I’m with you on the nano keepall. Gotta get on that early, but then also depends on the price. If it’s too dear then not worth it. Lol

 

[balen.girl]

what did you order from the cloud collection? Today I asked my friend to order the pocket organiser for me after watching a lady showcases it on youtube.

I ordered pocket organizer. I asked my SA again and I am sensing “negative” vibe from her answer. She said she can’t push for the order to come sooner. Oh well, I never ask her to push, I just want to know the latest status because it seems like forever waiting for that piece, while other people already have one. Sigh.. It’s just weird to me, if it’s already released and all people already have, why they haven’t fulfill my order ? I am paying full since weeks ago. I am asking about the new strap, the way she answer is like negative too, she said can be ordered but have to wait for long. Maybe I am too sensitive, but I am not happy with her now.

 

[sibuna]

I absolutely agree with you. They should have warned me instead of letting me go way over my limit and ban me on a random day. I had a long conversation with a person at Client Services today. The lady said she apologised that the ban came as a shock to me. They will review and take in my feedback ie do proper audit of customer purchases in a timely manner and give prior warning to customers who are approaching their limits etc. In short, the lady said it was their global policy and there was nothing that they could do further. So I reckon I can take a break from LV and save money for the next 2 years.

One quick solution - next time you may just say you dont have an account. Use a different email and phone number to register a new account and it would be solved. (You can still use the same name). The address doesn't really matter you may just simply use any of your friends' addresses or made up an address.

 

[WatermelonLove]

I’m in soooo much trouble (first world and not serious) and need advice. I just saw that NF in Galet is coming out in August. But I only just got a NF DE in June (and adore it). However, I absolutely need a Galet Epi one too. I got excited when I saw the photo.. it is so classy!

My issue is that I’m on ban island until the end of the year when I will get my first Chanel as a graduation gift.

I use totes daily for work and only have 2: the LV and a Burberry. Surely a third is justified? I don’t want to push my luck with my husband and lose my future Chanel! We share our accounts so have to agree with each other prior to making large purchases.

 

[sibuna]

SA s are able to hold for 24 hours i think. When i got my PSM it was on hold for me for a day .

i have the Vanity PM and i love it. But there are sure some cons. It doesnot hold much, i dont use the bag by top handle as handle pulls the top of the bag, zip closure is a bit difficult and You need both hands to operate the zip.

also it is not a good cross body bag, for sure a shoulder bag. I love it but i use it only ocassionally.
Cannes bag is good too, i have seen it at a good price point on preloved market.

Given that there is another price increase soon, if you are interested in either of these recommend buying now!

if you like the look of Vanity PM, for sure recommend calling client services to see if they can assist you. Vanity PM is not as hard as MPA or Nano speedy.

Some new or hot items they can only hold for 1-2 days, but for some items they can hold for several days - don't really know the criteria, I guess it's up to the sa and the manager's discretion. I once have a bag on hold for an entire week because I was away from Sydney.