My Cherry Blossom PTI wallet had uneven stitching all over the vachetta trim. I brought it back for repairs, it took 8 weeks with more damage than original. Sent it back again, this time I was given a wild goose chase of the whereabouts of this wallet and took 14 months to get back to me. When it finally did come back, the entire wallet was ruined: uneven stitching, pencil marks around the trim, scratched up on the brass corners, wallet was bent backwards on several places, stratches, black marks everywhere, glue over spray all over the trim. I have pictures to remember by for their crappy repairs. I demanded a refund! I could not believe believe the crappy service I received from both customer service, the repair facility and the rude staffs from the boutique. I think I get better service from the dollar store. Good thing most of the staff has changed now, good riddens to the old staff.