I had a problem with my speedy cube mini. One of the letters cracked and it looked like something ripped the letter(it came that way). Since I ordered it from another store I returned it to my local LV..... I also just purchased a Mahina from my local store and didn't take the first one they showed me (brand new not a display model)....... it had brown spots all over it...........all I can say is check the bag before you purchase it........... this sucks bc now I won't order through elux or another store..... can't save tax this way...... but I rather have a perfect bag!