The Schifters group is pretty good, my strap on my tigers eye.. Martindale? (the toaster looking one) broke the day I got it and I sent it in... Granted it's taken 8+ weeks for it to be fixed because they have to get the parts from overseas but I e-mailed asking them the status and they were prompt and told me the repair will be completed within the week.
I've never had access to a repair contact like that from any other brand, I once had to get Dior hardware replaced through Dior and that was madness to get ahold of the right people.
I've never had access to a repair contact like that from any other brand, I once had to get Dior hardware replaced through Dior and that was madness to get ahold of the right people.