I’m happy for you!For anyone who's been following the saga of my Fontelie, I'm pleased to report that the repaired bag arrived home yesterday and looks good as new. I'm pleased with the service I received - it certainly was much faster than Hermes would have been. Plus, they sent me one of their perfumes as a gift/recompense for the trouble, which was a nice gesture. Interestingly, the repaired bag arrived in a lovely gift box. When I originally purchased it, it didn't come in a box, just a dustbag. Now I'm wondering if it was on oversight that they originally shipped it to me without the box. But regardless, I have a box now, lol.
Wear it in good health!
P.S.: I think bag gift boxes are given upon request.