RM won't help with color issues unfortunately. Try some black meltonian leather cream....it really works to restore color.
Thank you for the advice. I'll look into it =)
RM won't help with color issues unfortunately. Try some black meltonian leather cream....it really works to restore color.
it could be transfer from clothing. Doesn't even have to be from denim unfortunately even cotton colors can transfer. Just figured since its a swing it's transfer which means its not a defectpiosavsfan said:My mom has a lightly glazed white swing that she started using recently. She said the white glaze is rubbing off and the bag looks grey underneath. She is very careful with her bags and said that it is starting to look really bad. Anyone know what can be done about this?
Thanks!
it could be transfer from clothing. Doesn't even have to be from denim unfortunately even cotton colors can transfer. Just figured since its a swing it's transfer which means its not a defect
Have you tried a damp cloth?
I am relatively new to RM & recently received two RM bags for an upcoming trip. The first is a studded large affair. It was used for less than one hour & the snap opened over 10 times. Thankfully my husband saw my wallet fall onto the sidewalk so I didn't loose anything, but I don't want to use this bag again as is. The second bag is a Mac clutch, and on its first use the leather loop that attaches the strap to the bag ripped. So much for great quality huh?
My question is how long do repairs actually take? From what I'm reading, it can be months if at all, and I have no idea what they're going to do with the affair snap. Is this just a design defect that I have to live with? What should my expectations realistically be for these bags?
I have to say I am pretty fed up with the quality of the bags lately. I bought a studded affair less than a month ago and in less than a week a stud had already fallen off. I returned that bag. Then I bought a burgundy endless love satchel. I've had this bag about 3 weeks and the leather is wearing off. At this point I am frustrated and not sure I am going to buy anymore rm bags. Anyone else have these same issues?
OMG! That stinks. I've been considering the Endless Love Satchel, but guess I'll hold off. Considering the price point, it's just insane for these bags to have issues so soon!! I absolutely love Becks and her bags, but they really need to step it up on the QC front. I, personally, haven't had any issues with bags I've bought new, but I seem to be hearing more about wonky things going wrong with the newer bags (i.e., the Cupid handle fiasco). Think I'll stick to the pre-loved, old school beauties for now.
I'm sorry you're having these issues. I'd contact RM and see if there's something they can do for you.
I have to say I am pretty fed up with the quality of the bags lately. I bought a studded affair less than a month ago and in less than a week a stud had already fallen off. I returned that bag. Then I bought a burgundy endless love satchel. I've had this bag about 3 weeks and the leather is wearing off. At this point I am frustrated and not sure I am going to buy anymore rm bags. Anyone else have these same issues?
LibraChic107 said:I just wanted to give you all an update on my situation. I contacted RM to see what they could do about my endless love satchel and was told that it was "normal wear and tear from regular use of the bag". Also they "recommend that i take the bag to a leather care professional in my area that can give me options for restoration or repair." I am really upset that the RM considered "normal wear and tear" when leather wears off a 3 week old bag. Thankfully I am still within my return policy at saks so I will be returning it this week but I have to say I am very upset by the quality of the bags. I have been a loyal customer of RM for over 5 years and I'm not sure I will buy another bag after this whole situation.