Are you using hand sanitizers? It really really looks like alcohol damage.Is this normal? One month old Neverfull, only used once. I thought at first I must have scuffed it somehow, but it's on the front and back in random spots. Help!View attachment 5049630View attachment 5049631View attachment 5049633View attachment 5049634
I only carried it once and I don't remember using any sort of hand sanitizer. I was very careful with the bag, especially since it brand new. It looks like a couple new smaller spots are starting to appear also.Are you using hand sanitizers? It really really looks like alcohol damage.
Did anyone else by chance use some around you?I only carried it once and I don't remember using any sort of hand sanitizer. I was very careful with the bag, especially since it brand new. It looks like a couple new smaller spots are starting to appear also.
Well who knows. These days people sanitize as if their life depends on it. Just not sure how it could be on the front and back of my bag. If someone was spraying something, then wouldn't it most likely be on one side? Weird.Did anyone else by chance use some around you?
Yes, I agree. I would try with an everything-free baby wipe. If it is something else, that will remove it. But if something alhohol or acid-based did indeed dissolve the top layer, then the baby wipe won't helpWell who knows. These days people sanitize as if their life depends on it. Just not sure how it could be on the front and back of my bag. If someone was spraying something, then wouldn't it most likely be on one side? Weird.
Update: I took it into the store today and the canvas was deemed defective. The repair specialist couldn't figure out what it was and said that it probably had to do with the glazing on the canvas. They gave me a refund since I was within the return time frame and their aren't any Neverfull GMs available to order right now. Great customer service as usual.Yes, I agree. I would try with an everything-free baby wipe. If it is something else, that will remove it. But if something alhohol or acid-based did indeed dissolve the top layer, then the baby wipe won't help
Since this became a common issue in the past year, Vuitton came up with a repair solution, but they don't advertise it much, and it is quite pricey.
Great news.Update: I took it into the store today and the canvas was deemed defective. The repair specialist couldn't figure out what it was and said that it probably had to do with the glazing on the canvas. They gave me a refund since I was within the return time frame and their aren't any Neverfull GMs available to order right now. Great customer service as usual.
I have this bag as well and the same thing is happening to mine. I purchased mine brand new from the boutique after being on a waitlist for weeks the color on mine started changing ~6 months later. When I took it in to be looked at I was told they could exchange it for a different bag but I couldn’t get the same one because it was LE and sold out OR I could just keep it... but it couldn’t be repaired - something about a design defect and the inks bleeding? Anyways, I loved her too much and thought she was too special to part with her, so here she is today!Hello! I recently purchased my first LV after a very long hunt to find the Neverfull that sang to me.
I absolutely love it but I'm not sure if some of the coloring is normal or not. The "Vuitton" font on the bag itself is not a bright white like the "Vuitton" on the pochette is (photo below for comparison since it otherwise just looks like bad lighting). Also, the green checkered section on the bag is also not bright white but the same more muted ever so slight reddish-white as on the "Vuitton" font. In looking at photos of other Race collection Neverfulls, some appear to look like mine, others appear to be a brighter white but it's really hard to tell. Photos below for comparison and to hopefully help show what I'm talking about.
So, is this normal? Like I said, this is my first LV so any expert guidance is much appreciated!
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I don't see any particular issue. It is a soft product, the shape will get more even with use and when stuffed for a longer period. The edge paint is not nice, but typical Vuitton, it is like that even in the official product photos. The backside of the stitching is also typical, machine made. But if you have a bad feeling about it, I wouldn't try to convince you to keep it. I feel that you have an overall dissatisfaction about the product, not just with these.I’m conflicted y’all are these issues enough to return this product? The other side of the pochette is uneven and there are issues on the tab. It’s such an expensive slg so I’m just wondering if it’s worth keeping.
Those are not nice, I would take it to the store and ask for the Repair Specialist to take a look as soon as they can.I bought the monogram bumbag 2 weeks ago and noticed a couple of hairline cracks.. I’ve been using it about 3-4 times per week.. Is this normal wear n tear or should I ask for a replacement?