"Is this Normal?" Ask about LV stitching, alignment, etc. here!

[Andy77]

Hi! I just bought an empreinte business card holder and love it! But I found the glazing on one of the corners of the snap closure to be a little rough/jagged (hard to take a photo but I’ve attached the best one I could get). Just wondering if this is something typical of the leather or if I should maybe take it back in to get looked at? I do have ocd so it might just be me blowing this out of proportion but I want it to be perfect

 

[Loriad]

Hi! I just bought an empreinte business card holder and love it! But I found the glazing on one of the corners of the snap closure to be a little rough/jagged (hard to take a photo but I’ve attached the best one I could get). Just wondering if this is something typical of the leather or if I should maybe take it back in to get looked at? I do have ocd so it might just be me blowing this out of proportion but I want it to be perfect

I don't see anything?

 

[southlake01]

Well I got a bum Zoe wallet today!

I ordered the Zoe and the Rosalie to see which one I liked better. The Rosalie is MIS and the Zoe is MIF. Love the Rosalie and it's perfect!

However, the Zoe doesn't align properly when I snap it, the stitching is wonky on the lower left side, there is a dent on the lower right side, and the snap closure is really hard to snap closed. Ugh. I thought I might have a hard time deciding between the two (was potentially open to keeping both) but these quality issues made it easy to decide It's going back!

Also I do have one "Is this normal?" question.. the white stitching wraparound on the left and right sides of the Zoe - is that normal??

TIA!

 

[Missydora]

Well I got a bum Zoe wallet today!

I ordered the Zoe and the Rosalie to see which one I liked better. The Rosalie is MIS and the Zoe is MIF. Love the Rosalie and it's perfect!

However, the Zoe doesn't align properly when I snap it, the stitching is wonky on the lower left side, there is a dent on the lower right side, and the snap closure is really hard to snap closed. Ugh. I thought I might have a hard time deciding between the two (was potentially open to keeping both) but these quality issues made it easy to decide It's going back!

Also I do have one "Is this normal?" question.. the white stitching wraparound on the left and right sides of the Zoe - is that normal??

TIA!

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Bloody hell fire! Makes LV quality workmanship look sooo baaad. One of the worst I've seen in a long time.. belongs in LV gallery of shame....

 

[ILOVENOVA]

Well I got a bum Zoe wallet today!

I ordered the Zoe and the Rosalie to see which one I liked better. The Rosalie is MIS and the Zoe is MIF. Love the Rosalie and it's perfect!

However, the Zoe doesn't align properly when I snap it, the stitching is wonky on the lower left side, there is a dent on the lower right side, and the snap closure is really hard to snap closed. Ugh. I thought I might have a hard time deciding between the two (was potentially open to keeping both) but these quality issues made it easy to decide It's going back!

Also I do have one "Is this normal?" question.. the white stitching wraparound on the left and right sides of the Zoe - is that normal??

TIA!

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No, this look bad, very bad. Need to go back asap.

 

[snibor]

Hi guys,

I bought a GM Neverfull in Monogram in July last year during lockdown where I lived, using online delivery from their official website.
Package arrived poorly packed, with the GM Neverfull just laying flat & empty inside the box with no padding or any protection. Felt kinda crappy since the purchase was expensive and I expected better from LV but because it was during lockdown, there’s not much I can do.
Anyway, what’s been bugging me every now and then is the alignment of the bag, I always thought genuine neverfull’s alignment is perfect, I don’t think I’ve ever since one like mine? Maybe doesn’t have to be perfect but I don’t think I’ve ever seen double lining like this?

Can you expert have a look and let me know what you think? Does this look fake to you?
Thanks in advance and greatly appreciate it!

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Alignment is not considered defect. I never even look for alignment and I’ve been buying for many years.

 

[PurseAddict728]

I hate having to post this, but it does kind of bother me. I just received my Marelle crossbody bag. the bag and small non-adjustable strap looked fine, but the adjustable strap has this unfinished part that was not filled in which kinda annoys me. I called CS and they said the bag can be exchanged. He said if only the strap was exchanged then it would take months to do it as a repair. I'm not super close to a boutique, but he said they would not exchange an online order (even though the bag is at the location). He suggested exchanging it, but what if the next bag doesn't look as good, or the strap is worse...I'm not sure what to do. Do you think it's not a big deal or it will get worse with wear since it will be on my shoulder rubbing constantly? Arrgh I'm so disappointed..

 

[Loriad]

I hate having to post this, but it does kind of bother me. I just received my Marelle crossbody bag. the bag and small non-adjustable strap looked fine, but the adjustable strap has this unfinished part that was not filled in which kinda annoys me. I called CS and they said the bag can be exchanged. He said if only the strap was exchanged then it would take months to do it as a repair. I'm not super close to a boutique, but he said they would not exchange an online order (even though the bag is at the location). He suggested exchanging it, but what if the next bag doesn't look as good, or the strap is worse...I'm not sure what to do. Do you think it's not a big deal or it will get worse with wear since it will be on my shoulder rubbing constantly? Arrgh I'm so disappointed..
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I wouldn't like it!

 

[brnicutie]

I hate having to post this, but it does kind of bother me. I just received my Marelle crossbody bag. the bag and small non-adjustable strap looked fine, but the adjustable strap has this unfinished part that was not filled in which kinda annoys me. I called CS and they said the bag can be exchanged. He said if only the strap was exchanged then it would take months to do it as a repair. I'm not super close to a boutique, but he said they would not exchange an online order (even though the bag is at the location). He suggested exchanging it, but what if the next bag doesn't look as good, or the strap is worse...I'm not sure what to do. Do you think it's not a big deal or it will get worse with wear since it will be on my shoulder rubbing constantly? Arrgh I'm so disappointed..
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Are you willing to go to the boutique if they have the bag? If you are, you can inspect the bag and decide if you like the new one better. If they're not willing to do an exchange you can always return the one you have and purchase the new one separately. Just make sure you're within the 30 day return window.

 

[PurseAddict728]

I wouldn't like it!

I'm glad I don't sound crazy. Of course, my husband saw no flaws. He's not purse obsessive lol.

 

[PurseAddict728]

Are you willing to go to the boutique if they have the bag? If you are, you can inspect the bag and decide if you like the new one better. If they're not willing to do an exchange you can always return the one you have and purchase the new one separately. Just make sure you're within the 30 day return window.

I spoke to a couple of different people and they told me it has limited availability at the boutique closest to me (about 1.5 hours away from where I live). I don't know why the first rep I spoke to said I couldn't exchange an online order. It clearly states you can on the website. The other woman I spoke to said that I could and she suggested an exchange in person too. The strap is mainly the problem. They said that a parts repair request for the strap would take several months possibly. It's MIF. It's strange how everyone wants a MIF bag. Those are the ones I seem to have the most problems with. Also as a side note, I didn't care for the way it was packed in the dust bag. The straps were left attached to the bag, and I assumed they would be detached and rolled up inside the bag. No stickers on the hardware, except for the little pouch it came with. It almost felt like a return to me.

 

[tlilrascal]

I spoke to a couple of different people and they told me it has limited availability at the boutique closest to me (about 1.5 hours away from where I live). I don't know why the first rep I spoke to said I couldn't exchange an online order. It clearly states you can on the website. The other woman I spoke to said that I could and she suggested an exchange in person too. The strap is mainly the problem. They said that a parts repair request for the strap would take several months possibly. It's MIF. It's strange how everyone wants a MIF bag. Those are the ones I seem to have the most problems with. Also as a side note, I didn't care for the way it was packed in the dust bag. The straps were left attached to the bag, and I assumed they would be detached and rolled up inside the bag. No stickers on the hardware, except for the little pouch it came with. It almost felt like a return to me.

I would go to the store and see the other bag in person. Your ability to exchange depends if it is an LV standalone store or one that is instead a department store such as Saks. LV standalones you can exchange or return. However, if its a department store, i was told they can only give me store credit which I can use to get something in the store. However, if they didn't have it, I would be stuck with the credit until I found something to use it on.

 

[PurseAddict728]

I would go to the store and see the other bag in person. Your ability to exchange depends if it is an LV standalone store or one that is instead a department store such as Saks. LV standalones you can exchange or return. However, if its a department store, i was told they can only give me store credit which I can use to get something in the store. However, if they didn't have it, I would be stuck with the credit until I found something to use it on.

It's a standalone store. I've been there many times in the past. I've purchased bags and SLGs prior to COVID at that location. I went there a few months ago and there was a line to get into the store for the whole day. At the time, I wasn't really interested in getting a bag. I have ordered a bag and other SLGs online previously with no issues before (pre and post COVID). For convenience, it's just been much easier ordering online.

 

[pjhm]

I spoke to a couple of different people and they told me it has limited availability at the boutique closest to me (about 1.5 hours away from where I live). I don't know why the first rep I spoke to said I couldn't exchange an online order. It clearly states you can on the website. The other woman I spoke to said that I could and she suggested an exchange in person too. The strap is mainly the problem. They said that a parts repair request for the strap would take several months possibly. It's MIF. It's strange how everyone wants a MIF bag. Those are the ones I seem to have the most problems with. Also as a side note, I didn't care for the way it was packed in the dust bag. The straps were left attached to the bag, and I assumed they would be detached and rolled up inside the bag. No stickers on the hardware, except for the little pouch it came with. It almost felt like a return to me.

sounds like a returned item but doesn't mean it was ever used-could be just lazy packaging

 

[COCOLUVR]

I hate having to post this, but it does kind of bother me. I just received my Marelle crossbody bag. the bag and small non-adjustable strap looked fine, but the adjustable strap has this unfinished part that was not filled in which kinda annoys me. I called CS and they said the bag can be exchanged. He said if only the strap was exchanged then it would take months to do it as a repair. I'm not super close to a boutique, but he said they would not exchange an online order (even though the bag is at the location). He suggested exchanging it, but what if the next bag doesn't look as good, or the strap is worse...I'm not sure what to do. Do you think it's not a big deal or it will get worse with wear since it will be on my shoulder rubbing constantly? Arrgh I'm so disappointed..
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It would bother me too because it will get worse as you use the bag. I know it’s just a strap but at least get the glazing right the first time, right?!! I hate returning bags too but sometimes it’s worth the hassle. Also, they might charge you for repair if you wait on it too. I have bought several bags online and it always looked like it just came from the factory. But my friend got a bag from an online order and it had old receipts from the LVstore in Las Vegas, so maybe you got unlucky and got a return from a store. I know weird stuff like that happens sometimes. She mailed it back right away and she got a refund no problem but can you imagine going to the store to return that purchase, crazy!!