"Is this Normal?" Ask about LV stitching, alignment, etc. here!

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Oh dear, that doesn't look good at all! I wouldn't keep this if it were me.
Thanks for the reassurance! A few other pforumer also expressed not keeping this too. I called for an exchange and clarified how the queue would work. I also asked what if the second piece is also not up to standard, can I still get a refund because by the time I get my replacement it’s probably after 30 days window. They assured that that the 30 days window will “restart” on the replacement bag not this current window.
 
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Hi All,

I just got a Business Card Holder in Empreinte and suuuper disappointed to find it already had hairline scratches. I was planning to get a hardware protector but it already looks like it's been returned. Why doesn't it already come with a plastic on the hardware? Is this normal? Am I asking too much? The iPhone pics kind of magnifies the detail but I could very obviously tell it was already scratched with my own eyes when I took it out from the dust bag. Should I return?

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Unfortunately that's pretty normal. I've never received an LV item with the plastic attached. I've seen others post here who have, but I'm guessing it's not their standard practice at least here in the UK. I've received pieces with hardware like that. It doesn't bother me too much because it will happen almost instantly with use, but I agree it should be perfect when purchased new. You could always return and specifically request one with the plastic still attached. I don't see why they would refuse if you ask.
 
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Unfortunately that's pretty normal. I've never received an LV item with the plastic attached. I've seen others post here who have, but I'm guessing it's not their standard practice at least here in the UK. I've received pieces with hardware like that. It doesn't bother me too much because it will happen almost instantly with use, but I agree it should be perfect when purchased new. You could always return and specifically request one with the plastic still attached. I don't see why they would refuse if you ask.
Small leather goods arrive from the warehouse without plastic attached. It’s not about “refusing”, but rather it’s not possible.
 
Small leather goods arrive from the warehouse without plastic attached. It’s not about “refusing”, but rather it’s not possible.
I see. I didn’t know that. It’s possible they don’t always remove them before shipping to the stores — I once bought an unused pochette from an eBay seller which still had the plastic coverings on the hardware. I’ve also seen other people share items with the plastic still on the hardware. Come to think of it, I did once receive an Outdoor Messenger which I ordered from the website (and which I had forgotten about because I returned it) and it had clear plastic coverings on the metal pieces that attached the strap.
 
I see. I didn’t know that. It’s possible they don’t always remove them before shipping to the stores — I once bought an unused pochette from an eBay seller which still had the plastic coverings on the hardware. I’ve also seen other people share items with the plastic still on the hardware. Come to think of it, I did once receive an Outdoor Messenger which I ordered from the website (and which I had forgotten about because I returned it) and it had clear plastic coverings on the metal pieces that attached the strap.
Pochette Metis and leather goods do in fact often have stickers attached, but small leather goods do not. I don’t believe they even ship from the workshops with plastic attached…
 
Pochette Metis and leather goods do in fact often have stickers attached, but small leather goods do not. I don’t believe they even ship from the workshops with plastic attached…
Strange. As I said, my pochette did. Probably differs from one country to another. I could swear I’ve seen photos of business card holders and wallets with snap closures with the plastic coverings attached.

In any case, to the person who asked, you might have a hard time finding one that doesn’t already have hairline scratches if they can’t provide one that still has the coverings on. Hairline scratches happen very easily, even with very careful handling.
 
Hi guys!

I was so happy to finally get the Palm Spring mini backpack. There are some imperfections I could let go.Upon doing more inspection, I noticed there is a thread that kinda look like it was burnt..like it has this black coating. So I touched it and notice that the black coating is sort of cracking. So I took it off and now the thread looks like it’s broken.
I don’t really want to return it as this is very hard to get and I got it before the price increase. But is this something that could be repaired if it really gets worst?

Please see pictures for reference. Thanks in advance for the advice. Sorry it’s hard to capture the problem on camera.
 

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Hi guys!

I was so happy to finally get the Palm Spring mini backpack. There are some imperfections I could let go.Upon doing more inspection, I noticed there is a thread that kinda look like it was burnt..like it has this black coating. So I touched it and notice that the black coating is sort of cracking. So I took it off and now the thread looks like it’s broken.
I don’t really want to return it as this is very hard to get and I got it before the price increase. But is this something that could be repaired if it really gets worst?

Please see pictures for reference. Thanks in advance for the advice. Sorry it’s hard to capture the problem on camera.
It's sloppy back stitching in my opinion.
I had a vernis PA that had a similar situation. I took it back to the store, and the SA "fixed" it. I asked him how, and he just said it was "magic".
Well, I ended up returning and getting another one because it just did not have a clean looking finish.
The 2nd bag I got did not have this issue.
 
Got a brand new noe bb today but the vachetta looks like it has stains? Is this normal? My speedy b does not have these spots on the vachetta..
 

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Unfortunately that's pretty normal. I've never received an LV item with the plastic attached. I've seen others post here who have, but I'm guessing it's not their standard practice at least here in the UK. I've received pieces with hardware like that. It doesn't bother me too much because it will happen almost instantly with use, but I agree it should be perfect when purchased new. You could always return and specifically request one with the plastic still attached. I don't see why they would refuse if you ask.
I agree! I feel like the hardware should have the plastic over it. I've gotten one key pouch with plastic over the LV on the key ring clasp, but that's the only time I've ever seen it.
 
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