"Is this Normal?" Ask about LV stitching, alignment, etc. here!
- Thread starter jube0506
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
My PM smells too! I checked PMs on Fashionphile and almost ALL the PMs noted musty odor.. even those in excellent condition. I think this is common which is annoying.
Hey all,
just received my new Pochette Métis in Empreinte - Noir. First impression, I LOVE the bag. But...it arrived extremely stretched out, I'm having trouble even getting it to buckle. There's a scuff on the handle already. None of the protective stickers are on the hardware and there's a scratch there already. And it just looks funny shaped. Is this normal for this bag to come like that? The biggest shock was the no protective plastic on the hardware. Any thoughts on how to proceed? I don't have an SA, since I live far away from a store. Do I get ahold of customer service? Pics posted below. Thanks in advance!
just received my new Pochette Métis in Empreinte - Noir. First impression, I LOVE the bag. But...it arrived extremely stretched out, I'm having trouble even getting it to buckle. There's a scuff on the handle already. None of the protective stickers are on the hardware and there's a scratch there already. And it just looks funny shaped. Is this normal for this bag to come like that? The biggest shock was the no protective plastic on the hardware. Any thoughts on how to proceed? I don't have an SA, since I live far away from a store. Do I get ahold of customer service? Pics posted below. Thanks in advance!
Sorry to hear this! That’s not normal, the Pochette Métis usually has protection stickers and the scratches are already a huge NO! I would return it.
So sorry you received this for the price you paid for brand new bag. This looks like a returned item. Call the CS and see if they can send you new one as this empriente version is readily available. But, not sure how they will handle it with the price increase. Hopefully they will do a even exchange. Would be much easier if you can personally take ir to a boutique. Good Luck!
Yeah you have a good point. I’m just so introverted and impatient. There were a few times someone gave me their card and I’d ask for things, but stalking the website was quicker. By the time they were able to offer an item I had already ordered it online. My fault really for being lazy and relying on convenience.
I believe it’s not acceptable.
At the day of price increase I received online ordered Métis in marine rouge.
The leather was amazing. But the bag was so much crooked that it was falling forward when empty.
it had plastic on the lock but what’s the point if it’s defective anyway.
It was also funny shaped at the front side just like yours.
I requested an exchange immediately. However still no news about it and I just feel that maybe I’ll end up just returning it.
I can’t believe they send faulty items with online orders.
Oh gosh.. for a second I thought you had bought this second hand and I though hmm it is pretty nice.. then I got to understand that this is supposed to be new?! hell no..
I was able to see one made in France in an LV store. The vachetta different color, the handles had a cut in the leather like 2 inches long. So for now I am keeping mine.
It’s the Diane. Mine had bursting seams at the corners while another fellow Diane owner had it at the corner and the curl flap.
Hi friends ! I have a PM that I've only used 2-3x since I purchased it last year. All the stickers are still on it and I had no issues with lock alignments or embossing etc.
BUT! I just noticed this today that the S-lock tip is kind of turned upwards? Can someone tell me if this is normal? Appreciate it !
BUT! I just noticed this today that the S-lock tip is kind of turned upwards? Can someone tell me if this is normal? Appreciate it !
