"Is this Normal?" Ask about LV stitching, alignment, etc. here!

[anitsirk]

I have a Neonoe from 2017, I got it when it first came out. It has the original unstitched pink strap that the very first batch had. I only used it a few times, but my mom asked to borrow it last year. Idk how often she used it but she just gave it back to me and the base is slightly warped, the inner microfiber lining is bubbling and coming away from the canvas, and the glazing at the top has peeled and canvas cracked underneath. There’s also some white marks on the canvas that aren’t coming off when I wipe them. The outside of the bag is otherwise in pretty good condition and doesn’t look heavily worn.

Is all of this normal? I don’t really carry anything in my bags except my wallet and keys so this kind of wear just never happens for me. My mom is really hard on her bags (my dad says her croc Birkin looks like she carries sacks of potatoes in it…). I could see how the lining could get dirty from heavy wear but it’s literally bubbling and separating from the canvas.

I’d be really sad to have to sell and re-purchase the bag since I like the unstitched shoulder strap. Can LV repair the inner lining on this? I don’t imagine they would do it for free after 4 years but I would gladly pay for a new lining. I’m not that bothered about the glazing and cracking since I know it can happen with wear. I wanted this bag because I thought the pink lining is so pretty, but now it’s bubbled and dirty

Photos:

warped/bent base (hard to photograph)


bubbling inner microfiber lining (it’s like this on all sides of the bag. It happened to the lining inside the divider pocket too):




white spots:



peeling glazing (this extends into cracks on the canvas just underneath it, not too noticeable from a distance though):

 

[Madrye28]

Take it into LV. They will most likely offer you an exchange. That bag, especially in 2017 is known for defects with its bonded microfiber lining and glazing. They will take pictures and most likely text you to come back and exchange. Try to Keep the strap, they more than likely won’t even ask you for it. Also, because it’s a “bonded microfiber” they will not be able to replace the lining anyways…it’s literally attached to the canvas, or at least it’s supposed to be!

 

[anitsirk]

Take it into LV. They will most likely offer you an exchange. That bag, especially in 2017 is known for defects with its bonded microfiber lining and glazing. They will take pictures and most likely text you to come back and exchange. Try to Keep the strap, they more than likely won’t even ask you for it. Also, because it’s a “bonded microfiber” they will not be able to replace the lining anyways…it’s literally attached to the canvas, or at least it’s supposed to be!

Thanks, I did think that the lining bubbles were unusual for wear and tear so it would be even better if I can get this exchanged! I will bring it in to the store

 

[Madrye28]

Thanks, I did think that the lining bubbles were unusual for wear and tear so it would be even better if I can get this exchanged! I will bring it in to the store

So funny, I was just commenting on the poor overall quality of this bag in another thread…but here’s the funny thing. Most people exchange it out for another NeoNoe, people still love this bag all things considered!!

 

[anitsirk]

So funny, I was just commenting on the poor overall quality of this bag in another thread…but here’s the funny thing. Most people exchange it out for another NeoNoe, people still love this bag all things considered!!

Honestly I thought this bag was great quality until it actually got ‘used’ lol. I think it has a very poor structure for such a large bag. It withstood the two little items I put in it, but not my mom’s everything-and-the-kitchen sink

 

[880]

I agree to take it to LV to see if something can be done, but. . . . I personally have not had great luck with LV aftercare (on a mac trench coat)

my mom is really hard on bags and clothes she borrows from me too.

sometimes, I tell her to keep the bag. I might eventually buy myself a replacement if I really miss it.

 

[Lilylili]

Hi
Did someone notice a slightly change of colour in the monogram canvas print?
The cosmetic pouch is more in an orange hue and the feel is kind of different.

 

[BULL]

Hi
Did someone notice a slightly change of colour in the monogram canvas print?
The cosmetic pouch is more in an orange hue and the feel is kind of different.

The print varies by a little (or sometimes a lot) since its inception. Vuitton is so big that they could use proper colour management for printing and have 100% constant accuracy, but I do believe that they intentionally don't. This way they have lots of variances from week to week and from factory to factory. The result? Only they know what kind of print version was available at those factories on those weeks, so they can authenticate with 100% accuracy, and noone else can.

 

[thelostlala]

Hi ladies, I just received my Diane, but I am not sure if this is normal/acceptable or perhaps my other bags simply came in perfect conditions that I am not used to such “flaws”.

1. The leather on the clasp is slightly crumpled (for a brand new bag?)
2. Some area of stitching seems really tight, will it cause problems in the future with the tiny gaps already appearing now?

 

[BULL]

Hi ladies, I just received my Diane, but I am not sure if this is normal/acceptable or perhaps my other bags simply came in perfect conditions that I am not used to such “flaws”.

1. The leather on the clasp is slightly crumpled (for a brand new bag?)
2. Some area of stitching seems really tight, will it cause problems in the future with the tiny gaps already appearing now?

View attachment 5286004View attachment 5286005View attachment 5286006View attachment 5286007

I don't see any aesthetic problems or manufacturing flaws, except for the poor inside edgepaint of the clasp hole. But even that wouldn't be a dealbreaker.

 

[nblang]

How did you resolve the issue?

 

[Cats&Bags]

Dear Artsy Owners,
Just received the Artsy monogram yesterday after I could luckily place my order (it‘s out of stock very often…).
Now look at the hardware rings, is it normal they don‘t close completely???
One site is minimal, the other side is more. How are yours? TIA

 

[Brendutch]

No. They're not supposed to be like that.

 

[Cats&Bags]

Ok thank your for your response!

I start to get tired of LV, whats going on there? …..

This is already my second Artsy try, the first order came last week. When I opened the box I realized, the bag was already used or returned by someone else (all metall was scratched, the handle had a dent and two small dark marks, all the protection films were missing). So I returned, very frustrating!

But then happy to reorder as it just came back in stock. And now this!!!
Second bummer
A pity cause in every other detail she‘s perfect, brand new, all stitches in line etc! I won‘t order online again!! Not to mention how the box arrived with UPS (wet and damaged) .

I really hope it can be fixed and the rings can be closed somehow, just contacted my SA.

 

[xxBlack]

Is the sticking on my new PO within specs? Bought it at the LV Store so it must be Real..