Is this a defect, is this normal for this Chanel item?

[travelgirl658]

I felt like the stitching was off on this bag. And I noticed immediately the bigger holes for the stitches. Which would be fine if it was consistent, but upon closer inspection, some rows have bigger gaps between stitches, some rows have tighter ones. I’m so sad View attachment 5351256

I understand how you feel. It has happened to me and it is awful. But an expensive purchase should not make you sad. If you are unhappy, return it. You will find a different perfect bag that you will love.

 

[cheerleadr007]

I understand how you feel. It has happened to me and it is awful. But an expensive purchase should not make you sad. If you are unhappy, return it. You will find a different perfect bag that you will love.

I reluctantly sent it back. I’m so sorry it happened to you too. You are completely right, it should be a positive purchase!

 

[momopursey]

Hello everyone,

I was wondering if bottom of the Chanel Gabrielle backpack is supposed to be inflated? The front side (where stitches are) is inflated and not attached to the bottom of the platform. Is this normal or is this a flaw?

 

[fancat]

Hello,
I just got the mini rectangular pearl crush and saw some scars or marks at the top of the bag. The seller told me that these marks were from the scars in the leather, and these are not scratches since the leather is perfectly dyed. These are ingrained and raised marks. The seller believes Chanel uses the mature Lambskin to produce the bag. Is it normal for Lambskin to have these marks? Thank you.

 

[Ellie1647]

Hello,
I just got the mini rectangular pearl crush and saw some scars or marks at the top of the bag. The seller told me that these marks were from the scars in the leather, and these are not scratches since the leather is perfectly dyed. These are ingrained and raised marks. The seller believes Chanel uses the mature Lambskin to produce the bag. Is it normal for Lambskin to have these marks? Thank you.

View attachment 5352753 View attachment 5352754

It is not exactly normal, but happens a lot. I have seen a lot of lambskin bags in the boutique with these marks. And some bags with out. Needless to say Lambskin gets these marks once you start using the bag, mostly from your own nails. If it doesnt bother you that much keep it.

 

[xo.babydoll]

Just got mine fresh from the boutique, and it looks the same. I’d say normal!

 

[XCCX]

So I rarely post about defects or issues and I’m not too picky but my recent small 19 from 20B has that “spring” sound in its turn lock and while it’s not too bad or too loud and not even every single time I turn it, it is definitely there. I read that it’s not uncommon to have this problem.
I can exchange the bag if I want but: 1- I’ll have to pay extra duties (was bought from another country) 2- the bag is perfect otherwise. I also want to mention that last month I did exchange another 19 with the same SA but that one has a loose thread which is something I cannot stand.
I am willing to forget about this sound now and enjoy the bag knowing that I can easily replace the lock in the future if needed.
I guess what I’m trying to get here is some reassurance/thoughts plus I’m curious to know if anyone else experienced this.
Thank you in advance!

 

[cassiewithac]

This is a loose stitch on a brand new coco handle straight from the Chanel boutique. My SA tried to convince me that I was being picky and that loose stitching is completely normal. So I took it in to get this repaired and was told that the Chanel repair service will likely just “snip it” instead of actually restitching it. I finally decided to return and luckily found another bag but I just wanted to say if you’re not happy with any part of the bag - return it. Don’t let SAs or customer service convince you otherwise. These types of defects are not okay especially when you’re paying for top craftsmanship.

 

[heather999]

Hello all, i just got my caviar WOC yesterday and now noticed the bottom part / edge looked abit weird. Do you think this is normal for the leather?

 

[Angel124ev]

Hello Ladies,

I just got my brand new WOC with black leather and gold hardware about two weeks ago. Today I noticed that one side of the WOC seems to have leather missing and does not match up to the other end. Is this normal? I am taking it in to see my SA on Tuesday.

 

[onceinawhile]

Hi, just wondering if any of you have seen this problem where it seems the staff ran out of thread when sewing the quilts? I can clearly see the knot of a thread (either beginning or end) such that the thread doesn’t actually wrap around the edge of the leather (ie the stitching doesn’t go all the way to the end)…
Thanks in advance!

 

[bergafer3]

I’m guessing this is probably normal, but there’s a awful lot of glue residue on the leather strip with the chain. Can some confirm if it is. Its like this through the whole thing. Thanks

 

[Ckhamvong24]

Hi All,

I just purchased this season's Trendy CC in Black. Upon closer inspection, should I be worried about this stitching or is it normal?

 

[Katey_]

Hello all, i just got my caviar WOC yesterday and now noticed the bottom part / edge looked abit weird. Do you think this is normal for the leather?

This is a photo of my caviar WOC from 2010 (it’s a bit flat because I haven’t pulled it out for a while!).
My edges are fine, so I’d say that’s a defect. Is it new?

 

[Anysia]

Hello all, i just got my caviar WOC yesterday and now noticed the bottom part / edge looked abit weird. Do you think this is normal for the leather?

Hello I bought my WOC in Dec 21. Please find below a picture. Maybe you can ask for an exchange if it bothers you too much. It is hard to say based on the picture if it is really a defect.