Is this a defect, is this normal for this Chanel item?

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#1,352
idlehen said:
My mini reissue is like this as well. The inner lining is slightly shorter than the outer part of the bag. I posted awhile ago asking if this was normal but didn't get any replies. But sounds like it is? Mine doesn't result in a line on the outside like yours, but maybe that is due to it being a smaller form factor and I don't pack it that much.
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Thanks so much for your reply! I also have the 227 size reissue(over 10yrs old) and the lining on this bag is not much shorter than the outer part. I think older bags have much better workmanship for sure;) I have been storing the bag flat down rather than standing up and it seems to help with the lines being not so visible. I am glad yours is not creating a line tho!
 
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#1,358
I just got a new medium classic in caviar. My chain does looks like yours. My possible issue is that when the bag is closed, the chain does not easily slide through the grommets. It only slides when the bag is open. The SA said this is normal for caviar and should loosen with time. I do not have this issue with my jumbo. Does anyone have a new medium classic in caviar that has this issue or is it normal?
 
#1,359
travelgirl658 said:
I just got a new medium classic in caviar. My chain does looks like yours. My possible issue is that when the bag is closed, the chain does not easily slide through the grommets. It only slides when the bag is open. The SA said this is normal for caviar and should loosen with time. I do not have this issue with my jumbo. Does anyone have a new medium classic in caviar that has this issue or is it normal?
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My small flap is like this. It's because of the friction of the inner flap against the chains. I wouldn't consider it a defect.
 
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#1,361
Oh boy! I may have found another problem with my new medium caviar classic flap. When I cup my hand around the double flap and feel the leather on the inside of that flap (the part you can't see that faces the inner back wall), the leather is loose and slack instead of taut. I wouldn't have thought it a problem but on my jumbo, the leather is completely taut all around the flap. Maybe it is different for the medium. Is this a defect? I would hate to return this bag but at this insane price it has to be right!
 
#1,362
Hi PFers,

I bought this bag yesterday and I was doing my routine inspection of the bag this evening. Given the chatter around declining quality issues I wanted to post a few things about my bag that I noticed. I'm not a Chanel expert but I would love your opinions on whether these small flaws are to be expected as these bags are so called "handmade". As a bonus pic, my bag is not completely flat when it sits on the table (At least I might be going a bit crazy here. I read that the bag leaning forward slightly is normal). Would you return this bag? I'm not so fussed if these sort of things are common. I don't want to waste a trip back to the Chanel boutique where my customer service experience was awful (it was the Dublin store, for those who are curious).

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#1,363
thatgirlayesha said:
Hi PFers,

I bought this bag yesterday and I was doing my routine inspection of the bag this evening. Given the chatter around declining quality issues I wanted to post a few things about my bag that I noticed. I'm not a Chanel expert but I would love your opinions on whether these small flaws are to be expected given bags are "handmade". As a bonus pic, my bag is not completely flat when it sits on the table (At least I might be going a bit crazy here, and being picky). Would you return this bag? I'm not so fussed if these sort of things are common (don't want to waste a trip back to the Chanel boutique where my customer service experience was awful)

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I usually am not one to be fussy about minor imperfections but these two would bother me as I think they will be exacerbated with use. Especially the bag leaning forward like that. Given it’s a classic style I would exchange - I’ve definitely seen much better crafted classics
 
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#1,364
ItsPurseonal said:
I usually am not one to be fussy about minor imperfections but these two would bother me as I think they will be exacerbated with use. Especially the bag leaning forward like that. Given it’s a classic style I would exchange - I’ve definitely seen much better crafted classics
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Thanks for your comment. I am just torn as I love the Caviar on this bag and I didn't like the others at the boutique. Do you own the same bag? I'd love to see what it should look like (the stitching part)

I moved the chains behind the bag to give an accurate representation of it leaning forward / not sitting completely flat. :confused1:
 

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#1,365
Anyone else have problems with their chain opening? Purchased Aug 2020 so not long ago.

first two pictures silver side happened Oct 2020: The chain was opening, it was cutting the stitching and the leather was coming out of the chain. I had it repaired, they extra stitched and closed the chain back.

Last picture gold side: Now the gold side chain is starting to open!! This time I’m going close the chain myself to prevent it from opening more and cutting anything.

I don’t use this bag open, when I do it’s mostly cross body. Has this happened to anyone else?

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