Is this a defect, is this normal for this Chanel item?

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Hi, please help me decide whether I should return this or not. I was on the waitlist and just got offered this coco handle. It has deep creasings on both sides and also a dent on the front flap on the right side. When i looked closely, it doesn’t seem to be a scratch, but more like a dent (depression) on the leather. They said it’s handmade so there will be discrepancies in the leather. I know that there might be a price increase coming up (even if it’s not included in this Nov increase) and there’s no coco for the next cruise season. So should I return this and wait? Or if I were to keep it forever snd use it, in the long run, I guess it should not matter since it’s under the flap? Thank you so much in advance for reading my long posts.

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Hi everyone,
I recently purchased Chanel medium classic bag in caviar.
The lining at the bottom of the bag feels puffy and is not flush at the base. Is it supposed to be like this?
Hello :smile: I bought the same one and the lining at the bottom has like an air bubble but it is now more flat after I used it. I think you should not worry about it :smile:
 
Hi, please help me decide whether I should return this or not. I was on the waitlist and just got offered this coco handle. It has deep creasings on both sides and also a dent on the front flap on the right side. When i looked closely, it doesn’t seem to be a scratch, but more like a dent (depression) on the leather. They said it’s handmade so there will be discrepancies in the leather. I know that there might be a price increase coming up (even if it’s not included in this Nov increase) and there’s no coco for the next cruise season. So should I return this and wait? Or if I were to keep it forever snd use it, in the long run, I guess it should not matter since it’s under the flap? Thank you so much in advance for reading my long posts.

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I think it depends how much the dent bothers you and if you keep it, will you regret it?

If you feel like you are settling it is better to return it. Also it depends if you are planning to baby your bag.

I am someone who loves to baby my bag, so if I buy something brand new and it is in this condition I am less likely to purchase :D
 
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Hi, please help me decide whether I should return this or not. I was on the waitlist and just got offered this coco handle. It has deep creasings on both sides and also a dent on the front flap on the right side. When i looked closely, it doesn’t seem to be a scratch, but more like a dent (depression) on the leather. They said it’s handmade so there will be discrepancies in the leather. I know that there might be a price increase coming up (even if it’s not included in this Nov increase) and there’s no coco for the next cruise season. So should I return this and wait? Or if I were to keep it forever snd use it, in the long run, I guess it should not matter since it’s under the flap? Thank you so much in advance for reading my long posts.

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Congrats on scoring the bag you've been wanting. Totally makes sense that after spending a pretty penny (or hundreds of thousands of pennies lol) you would want your purchase to be perfect... Now consider whether returning this and letting it go with the high probability that you won't get your hands on another one for years will bother you. If you were to keep this bag, is the dents something that would occur as normal wear and tear over time? Or do you plan to keep this one on display and not use much? Could you possibly find one on the resale market for current price?
 
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I think it depends how much the dent bothers you and if you keep it, will you regret it?

If you feel like you are settling it is better to return it. Also it depends if you are planning to baby your bag.

I am someone who loves to baby my bag, so if I buy something brand new and it is in this condition I am less likely to purchase :biggrin:
Congrats on scoring the bag you've been wanting. Totally makes sense that after spending a pretty penny (or hundreds of thousands of pennies lol) you would want your purchase to be perfect... Now consider whether returning this and letting it go with the high probability that you won't get your hands on another one for years will bother you. If you were to keep this bag, is the dents something that would occur as normal wear and tear over time? Or do you plan to keep this one on display and not use much? Could you possibly find one on the resale market for current price?
Hello, thank you both for taking time to reply to my message. The creases I was ok with, but the small dent did bother me at first bc I did expect it to be flawless, but I think as long as I plan to keep it, and I think the style is classic enough (that one can easily carry it into their 50s, 60s,) in the long run, I think it's ok. I was thinking to exchange it, but it's so hard to come by and the waitlist is long so I don't want to wait and then face another price increase (either in Nov or sometimes soon). A Chanel insider (not my chanel SA) did tell me that this bag might increase soon when I asked for her opinion. This is the max that I would want to pay for this bag. I'm gonna talk to my SA, but don't think that she can get another one for me so quickly, they usually can't guarantee when it will arrive. And with the current quality control, what if the next one is worse or same lol.
What do you guys think? TIA
 
Hello, thank you both for taking time to reply to my message. The creases I was ok with, but the small dent did bother me at first bc I did expect it to be flawless, but I think as long as I plan to keep it, and I think the style is classic enough (that one can easily carry it into their 50s, 60s,) in the long run, I think it's ok. I was thinking to exchange it, but it's so hard to come by and the waitlist is long so I don't want to wait and then face another price increase (either in Nov or sometimes soon). A Chanel insider (not my chanel SA) did tell me that this bag might increase soon when I asked for her opinion. This is the max that I would want to pay for this bag. I'm gonna talk to my SA, but don't think that she can get another one for me so quickly, they usually can't guarantee when it will arrive. And with the current quality control, what if the next one is worse or same lol.
What do you guys think? TIA
Yes all good things to consider. I don't have any experience with returning a bag due to defects and waiting for another replacement, so I couldn't predict odds. You are definitely right that this style is classic and you can carry it for decades to come (Lady Camilla carries it!) I just think there are a lot of factors up in the air: availability, potential price increase, quality control...Hopefully someone will chime in about any experience trying to reverse the dent. Luckily it isn't huge and there aren't any huge gashes in the leather. You can always just see if your SA can find one within your return/exchange period. Toward the end of that period you may be closer to making a permanent decision about this one.
 
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Hi, please help me decide whether I should return this or not. I was on the waitlist and just got offered this coco handle. It has deep creasings on both sides and also a dent on the front flap on the right side. When i looked closely, it doesn’t seem to be a scratch, but more like a dent (depression) on the leather. They said it’s handmade so there will be discrepancies in the leather. I know that there might be a price increase coming up (even if it’s not included in this Nov increase) and there’s no coco for the next cruise season. So should I return this and wait? Or if I were to keep it forever snd use it, in the long run, I guess it should not matter since it’s under the flap? Thank you so much in advance for reading my long posts.

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Hi :), first of congrats to your new bag! I know that it's sometimes kind of disappointing when you finally get the bag you wished for, look at it and then you are like: NOOO! Waited so long and now i have to have doubts weather to keep it or return it. I personally think that the flaws on your CCH are tolerable, because the irregularities of the caviar leather seem to lie behind the flap, or am i wrong? The Dents from the side also wouldn't bother me that much, because i think it looks, like they are supposed to be aligned that way and it still looks aesthetically pleasing. It would be nice to see a frontal picture of your CCH, to determine the overall appeareance. But if you already have made up your mind i wouldn't bother to think about it anmymore.
 
Hi :smile:, first of congrats to your new bag! I know that it's sometimes kind of disappointing when you finally get the bag you wished for, look at it and then you are like: NOOO! Waited so long and now i have to have doubts weather to keep it or return it. I personally think that the flaws on your CCH are tolerable, because the irregularities of the caviar leather seem to lie behind the flap, or am i wrong? The Dents from the side also wouldn't bother me that much, because i think it looks, like they are supposed to be aligned that way and it still looks aesthetically pleasing. It would be nice to see a frontal picture of your CCH, to determine the overall appeareance. But if you already have made up your mind i wouldn't bother to think about it anmymore.
Thank you for taking time to response. You’re right, I was disappointed, but as I have more time to think about it, I’ve made peace with it. It is small and is behind the flap and I should think about it as an irregularity/discrepancy of the leather. I’m ok with it now. It does look really good otherwise and it is too much of a hassle to go back and forth to the store. Attached is pic of bag. Thank you again and just so you know, your sound advice was very comforting ❤️0F1DD49A-5233-4EDD-A679-F0E6AB2F21B4.jpeg
 
Thank you for taking time to response. You’re right, I was disappointed, but as I have more time to think about it, I’ve made peace with it. It is small and is behind the flap and I should think about it as an irregularity/discrepancy of the leather. I’m ok with it now. It does look really good otherwise and it is too much of a hassle to go back and forth to the store. Attached is pic of bag. Thank you again and just so you know, your sound advice was very comforting ❤View attachment 5240317
I‘m very happy i could help because I absolutely felt you. It does look stunning: nicely aligned flap, beautiful quilts and everything is symmetrical- enjoy your new bag in good health ❤️.
 
Hi everyone,

I would like to get your take on my new Chanel Medium Classic Flap bag. I just purchased it in the boutique a couple of days ago.

When I came home and checked the bag again, I noticed a minor creasing on the quilts/caviar leather on the front. It is only visible at a certain angle and certain light. I checked the bag in the store and I didn’t notice it.

I’m not sure if it’s creasing, but my question is, is this normal? Should I be worried about it or should I just keep the bag?

I’m attaching photos with this message.

Your opinions are greatly appreciated.

Thank you so much.
 

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Hi everyone,

I would like to get your take on my new Chanel Medium Classic Flap bag. I just purchased it in the boutique a couple of days ago.

When I came home and checked the bag again, I noticed a minor creasing on the quilts/caviar leather on the front. It is only visible at a certain angle and certain light. I checked the bag in the store and I didn’t notice it.

I’m not sure if it’s creasing, but my question is, is this normal? Should I be worried about it or should I just keep the bag?

I’m attaching photos with this message.

Your opinions are greatly appreciated.

Thank you so much.
My medium beige claire ghw that I just got from the boutique has the same crease too. When I was shipped to me , the snap closure inside was closed and of course the box was tightly shut and wrapped nicely. I usually never snap it for my other CFs and I don't close the box all the way. So I let it out for 12 hrs (that's how long I've had it for) without closing the snap or the CC turnlock and this morning it looked much better. I think with time like that it'll improve.

In general, when I store my CFs , or chanel bags, I always have a felt fabric and I don't close the turnlock tight or use the snap closure. I also don't close the magnetic box tightly so the flap doesn't get smashed in. I haven't had a problem by doing that.

See attached. The first picture where I'm pointing is right after I opened the box. Then the second picture is after 12 hours .

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