Is this a defect, is this normal for this Chanel item?

[heatherB]

Hi, I just picked up a CCH I paid for a few weeks ago. It has a worse crease on one side.it also has a barely noticeable dent in a similar location. I don’t mind the dent as much as the crease, but I figure the creases will happen eventually. I’m going to keep that part stuffed with a little fabric all the time to push it out.

Hello, thank you both for taking time to reply to my message. The creases I was ok with, but the small dent did bother me at first bc I did expect it to be flawless, but I think as long as I plan to keep it, and I think the style is classic enough (that one can easily carry it into their 50s, 60s,) in the long run, I think it's ok. I was thinking to exchange it, but it's so hard to come by and the waitlist is long so I don't want to wait and then face another price increase (either in Nov or sometimes soon). A Chanel insider (not my chanel SA) did tell me that this bag might increase soon when I asked for her opinion. This is the max that I would want to pay for this bag. I'm gonna talk to my SA, but don't think that she can get another one for me so quickly, they usually can't guarantee when it will arrive. And with the current quality control, what if the next one is worse or same lol.
What do you guys think? TIA

 

[bombticktock]

Hi! I just bought my first chanel bag right before the price increase a few days ago. It just arrived and I am not too happy that there is some creasing around the CC. What should I do? Is this something I should overlook? Is there anything I can do to smooth out the creases? Thank you.

 

[bibince03]

Hello im sorry im new to this forum i dont know how to start a thread ?
I have a question about my new chanel small classic i bought last week. The chain is not perfect and also the cc lock is little bit off centre ? How do you think, is it normal? Please advice. Thank you

 

[ashin121]

Hello im sorry im new to this forum i dont know how to start a thread ?
I have a question about my new chanel small classic i bought last week. The chain is not perfect and also the cc lock is little bit off centre ? How do you think, is it normal? Please advice. Thank you

The chain is normal. There's actually alot of threads on that. I think the cc looks fine. Congrats on your new purse!!!

 

[ashin121]

Hello, thank you both for taking time to reply to my message. The creases I was ok with, but the small dent did bother me at first bc I did expect it to be flawless, but I think as long as I plan to keep it, and I think the style is classic enough (that one can easily carry it into their 50s, 60s,) in the long run, I think it's ok. I was thinking to exchange it, but it's so hard to come by and the waitlist is long so I don't want to wait and then face another price increase (either in Nov or sometimes soon). A Chanel insider (not my chanel SA) did tell me that this bag might increase soon when I asked for her opinion. This is the max that I would want to pay for this bag. I'm gonna talk to my SA, but don't think that she can get another one for me so quickly, they usually can't guarantee when it will arrive. And with the current quality control, what if the next one is worse or same lol.
What do you guys think? TIA

I think your thoughts are sound and valid. The creases on the side look normal. The little dent would bother me and I'm not very picky. However, all of my purses have dents/depressions now after almost 8-11 years of use. Usually from falling off my from passenger seat and onto the car floor mat or car (my medium, woc and jumbo ). Also this weekend, my mini this weekend fell on the ground and now has scratched up cc lock and a depression on the leather ...Argh.
So I realized it's going to happen eventually even if you baby it especially if you have kids like me.

Return it if it bothers you alot though. It is quite an expensive bag

 

[ashin121]

Hi! I just bought my first chanel bag right before the price increase a few days ago. It just arrived and I am not too happy that there is some creasing around the CC. What should I do? Is this something I should overlook? Is there anything I can do to smooth out the creases? Thank you.

Hi! Congrats your on your new purse! It is noticeable. If it does bother you, Ask your SA if they can track down another one. You can't smooth it out. If you're not happy, don't settle. Other than that, the rest of it looks beautiful.

 

[Chrissy25]

My medium beige claire ghw that I just got from the boutique has the same crease too. When I was shipped to me , the snap closure inside was closed and of course the box was tightly shut and wrapped nicely. I usually never snap it for my other CFs and I don't close the box all the way. So I let it out for 12 hrs (that's how long I've had it for) without closing the snap or the CC turnlock and this morning it looked much better. I think with time like that it'll improve.

In general, when I store my CFs , or chanel bags, I always have a felt fabric and I don't close the turnlock tight or use the snap closure. I also don't close the magnetic box tightly so the flap doesn't get smashed in. I haven't had a problem by doing that.

See attached. The first picture where I'm pointing is right after I opened the box. Then the second picture is after 12 hours .

View attachment 5241130

View attachment 5241131

hi, thank you so much for responding to my message especially for your photos. I was really worried about the depression and creases on the leather. I am still trying to work them out with massage. I think it’s getting better. I just found out and noticed that the reason of the creasing is when I fasten the front flap. Is this normal?

Since I’m new to Classic Flaps, Im not familiar with its issues.

 

[ashin121]

hi, thank you so much for responding to my message especially for your photos. I was really worried about the depression and creases on the leather. I am still trying to work them out with massage. I think it’s getting better. I just found out and noticed that the reason of the creasing is when I fasten the front flap. Is this normal?

Since I’m new to Classic Flaps, Im not familiar with its issues.

Correct, try not to over stuff your bag or store it with the turnlock clasped. Don't close the box all the way either. I do this with all my flaps and have had no issues.

Hope it gets better. (I'm hoping for the same too lol)

 

[bbtyan]

Hi Chanelholics! Need your expert opinion on this.. I have purchased this caviar black gold Boy from Fashiobphile for 4800$… the condition on the bag itself is impeccable but there’s these wrinkle on the strap when bent… is this normal? It goes away if you bent it the other way…would this get worse? Do you think I should keep the bag? Thanks so much for helping

 

[Hine]

I think it's normal and you shouldn't bend it the other way as it'll create wrinkles on the other side of the strap.

Anyhow, the bag looks great. Congrats on your new bag!

 

[Olgita]

I think it is fine. when you open the flap, the back side also has wrinkles. Its totally normal. Your bag is beautiful. Enjoy it.

 

[crystal_wellness]

its normal

 

[crystal_wellness]

there is a thread for these questions

 

[kathrynx3]

I got these pics from my SA today for my beige NG 121 rectangle mini! To me the flap looks a little uneven on the sides… thoughts on if it’s a noticeable defect and if this is a return?

 

[ashin121]

Gorgeous! It's normal.