I have this issue on my 21p rose pink medium flap too. Personally I feel like its a defect, I have your bag too, but purchased several years ago and even after years of use it doesn't have any fraying.
Is this a defect, is this normal for this Chanel item?
- Thread starter honeybunch
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Ah, so, did you decide to keep your rose pink medium flap?
I might just end up returning mine. This is just not “one part” of fraying, but it’s everywhere...sigh.
And, thank you for the insight! This is my first caviar piece, as I own several lambskin vintage pieces.
I returned it, with a very heavy heart because I doubt I will find the same bag again, but I just can't stomach paying £5550 for a less than perfect bag. If anyone in the UK is looking for it and doesn't mind the defects - going back to Bond Street store. Annoyingly the SA who I had been speaking to over email replied by whatsapp to say every new bag recently made has the glue on it as they have been recently made. without sounding dramatic, I just don't think that is an acceptable response. They did not address the misaligned quilting, uneven stitching or uneven dye.
I'm sorry but "every new bag recently made has the glue on it as they have been recently made" I cannot believe they actually said that. Seems like they've given up in terms of quality... good thing you could return it!
I mean i get that Chanel (and every brand besides ) must get some picky customers but to me the glue on the bag is TOTALLY unacceptable ( as is the white patch where the dye didn't take ..the other things I could deal with) If every bag has glue on it then couldn't they at least flag that to HQ and withdraw from sale until the issue is sorted OR remove the glue mark themselves.
I would be angry and disappointed to receive a bag from Zara with a mark like that on that on it...and for a brand like Chanel to even allow the SA to send it to a client like that is WOW!
If I were you I would email Customer service about it with the photos and the SA response as a luxury house they should try and source you a replacement bag.
Agreed, so disappointing that someone would actually respond that glue on the bag is "normal"...gah!
Sooo this one takes the cake for defective Chanel bags I've purchased. My sweet SA was able to have this bag shipped to me from a different boutique. The SA who packed it shoved it into a too-small box and BENT the top handle in order to make it fit. Sad because these bags are pretty much sold out by now - not going to hold out hope. I'd even be willing to overlook the nicked/scratched hardware if not for the damaged top handle. Sigh.
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Hi,
I have been looking for 21P blue with rainbow hardware fir sometime now and it’s all sold out. My local boutique received one return today but it has all this wrinkles. Is this normal? Do you guys have similar creases on yours?
It has indent on pink inner flap which is from zipper. I can accept that but not sure about wrinkles. Please share your experience from your purchase.
Is this normal?
Thank you very much.
I have been looking for 21P blue with rainbow hardware fir sometime now and it’s all sold out. My local boutique received one return today but it has all this wrinkles. Is this normal? Do you guys have similar creases on yours?
It has indent on pink inner flap which is from zipper. I can accept that but not sure about wrinkles. Please share your experience from your purchase.
Is this normal?
Thank you very much.
that’s definitely not normal, I have a lambskin flap and don’t see wrinkles like that anywhere. It’s most likely a return due to those wrinkles! It’s up to you though, whether or not those wrinkles would bother you enough 
Thank you. It actually does worry me and I am not sure it will get worst overtime.that’s definitely not normal, I have a lambskin flap and don’t see wrinkles like that anywhere. It’s most likely a return due to those wrinkles! It’s up to you though, whether or not those wrinkles would bother you enough
That's awful and completely a man made defect rather than manufacturing so could have been avoided! I tried searching for a customer complaints email for the issue I had with my bag/screenshots of glue being normal on the bag from the SA - no luck finding one, but agree the fault on your bag with the handle is one of the worse I've seen coming direct from a boutique!
i’ve recently bought a brand new medium/old small coco handle from the boutique. it was a remote order so i didn’t see the inside of the bag.
i feel like the pockets are way too loose. in all my other Chanel handbags the inner pockets are very tight, to the point that i’m afraid to use and strech them.
i feel like the pockets are way too loose. in all my other Chanel handbags the inner pockets are very tight, to the point that i’m afraid to use and strech them.
I say no because its been creased too much and the zip mark shouldnt be there for a brand new purchased bag