Is this a defect, is this normal for this Chanel item?

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Hi all, does my new WOC look normal? My SA said the inward of the side will decrease after use when the leather become soft is that true. Please let me know. Any comments are appreciated. Thank you!

I don't think it is normal. The WOC is deformed.:doh::doh::hrmm::hrmm::shocked::-s The leather won't become soft at all with use as the WOC is pretty structure. Don't get it!
 
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Hi—

Is this normal? The flap area is shiny, flat grained, super soft and a bit lighter in black color whereas the bottom is very dried, has protruding grains and dull. It’s as if Chanel used two un-matching pieces of caviar to create this bag.

Your help appreciated, as this is my first caviar purchase. Thanks.
 

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Hi—

Is this normal? The flap area is shiny, flat grained, super soft and a bit lighter in black color whereas the bottom is very dried, has protruding grains and dull. It’s as if Chanel used two un-matching pieces of caviar to create this bag.

Your help appreciated, as this is my first caviar purchase. Thanks.
No, this is not normal. I would definitely return it. I’ve seen this before where the flap doesn’t match the bottom of the bag. It’s a shame because the caviar on the flap is gorgeous!
 
Hi—

Is this normal? The flap area is shiny, flat grained, super soft and a bit lighter in black color whereas the bottom is very dried, has protruding grains and dull. It’s as if Chanel used two un-matching pieces of caviar to create this bag.

Your help appreciated, as this is my first caviar purchase. Thanks.

It is not normal, but I have seen people complaining in here about their flaps with 2 different types of caviar leather on the same bag. It seems like Chanel doesn't care about this.
 
No, this is not normal. I would definitely return it. I’ve seen this before where the flap doesn’t match the bottom of the bag. It’s a shame because the caviar on the flap is gorgeous!
Thank you for your insight! I am in the process of returning it. I agree, it’s a shame! I’m surprised this bag crossed through quality assurance. Sigh.
 
Does tiny leather cracking through stitch hole normal for a new Chanel bag? It is around 2mm, seems like it is caused by tight stitches. Very tiny right now, but it is at where the bag opens and closes. I am worried this will get worse over the time. Picture attached. It is the grey area. I am not sure if this is normal?
 

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Does tiny leather cracking through stitch hole normal for a new Chanel bag? It is around 2mm, seems like it is caused by tight stitches. Very tiny right now, but it is at where the bag opens and closes. I am worried this will get worse over the time. Picture attached. It is the grey area. I am not sure if this is normal?
I think it will get worst after use. In my opinion I don’t keep the bag that have leather and stitching issues, and also uneven flap. Good luck!
 
Hi everyone! After many years of lusting over the classic flap, I finally treated myself for my 35th birthday. After being on a wait list for 2 months, a medium classic flap in lambskin came and unfortunately was not in pristine condition.

I don't know if I'm being nit picky, I have no one in real life to ask if these scratches are dealbreakers.

If you can see, there is a visible scratch or scuff on the front left below the flap as well as a scratch or scuff on the back pocket. I did try to gently rub them out with my finger but it didn't work.

I'm also including just a straight on photo of her.

I was also expecting the lambskin to be a bit puffier but I'm not sure if that's just me being ridiculous since it's my first. It's a series 31.

Thank you for any info!

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It looks like that the front scratch might come out if you use a leather lotion. But, the back scratch looks like that the leather is damaged already. I had a defect/scratch on my medium flap in lambskin and exchanged it. The quilts don't look puffy, so I would definitely exchange it.

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