Is this a defect, is this normal for this Chanel item?

[sisterhood]

Hi everyone! After many years of lusting over the classic flap, I finally treated myself for my 35th birthday. After being on a wait list for 2 months, a medium classic flap in lambskin came and unfortunately was not in pristine condition.

I don't know if I'm being nit picky, I have no one in real life to ask if these scratches are dealbreakers.

If you can see, there is a visible scratch or scuff on the front left below the flap as well as a scratch or scuff on the back pocket. I did try to gently rub them out with my finger but it didn't work.

I'm also including just a straight on photo of her.

I was also expecting the lambskin to be a bit puffier but I'm not sure if that's just me being ridiculous since it's my first. It's a series 31.

Thank you for any info!

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Hi, I would say series 31 lambskin bags are not as puffed and deep black as the few years ago lambskin bags. I purchased the black classic WOC lambskin. It looks like your bag I mean the quilts. I would return or exchange it cause the leather has scratches. Good luck

 

[sizz]

I think the bag looks good and surface scratches on lambskin are just a question of time, they can be buffed out easily, most of the time without lotion.
However, I don‘t think there should be scratches on a brand new bag. It‘s up to you to use it and scratch it!
Maybe take it to the store and see if they can do something about it/buff them out? If not I‘d exchange/return

 

[maxroxxherhandbags]

Hi everyone! After many years of lusting over the classic flap, I finally treated myself for my 35th birthday. After being on a wait list for 2 months, a medium classic flap in lambskin came and unfortunately was not in pristine condition.

I don't know if I'm being nit picky, I have no one in real life to ask if these scratches are dealbreakers.

If you can see, there is a visible scratch or scuff on the front left below the flap as well as a scratch or scuff on the back pocket. I did try to gently rub them out with my finger but it didn't work.

I'm also including just a straight on photo of her.

I was also expecting the lambskin to be a bit puffier but I'm not sure if that's just me being ridiculous since it's my first. It's a series 31.

Thank you for any info!

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I would return-I'm the least picky person and dont bother to minutely examine my bag purchases BUT a new bag with a scratch that obvious not done by me is a deal breaker.
I hope you videoed yourself unboxing it so they dont accuse you of making those scratches.

 

[love_luminator_99]

I would return-I'm the least picky person and dont bother to minutely examine my bag purchases BUT a new bag with a scratch that obvious not done by me is a deal breaker.
I hope you videoed yourself unboxing it so they dont accuse you of making those scratches.

I absolutely did and was able to return it without any issues. My advisor wasn't in but another girl helped me and said I'm back on the waitlist for my bag. Thank you to everyone who confirmed I wasn't being ridiculous.

Honestly now I'm questioning if I should just go pre-loved perhaps. I looked at the caviar classic flap in store and it looked so plasticy, I don't know if it was just this seasons but I disliked it so much compared to the lambskin. I guess I just feel a bit underwhelmed at the whole experience and the bag itself.

 

[jenny_c8371]

Currently debating on whether to get this mini or not... the indentation on the right side of the bag reaches the bottom and the other side is normal, or at least it's how I think the sides should look like. Does anyone see this as a very minor defect or am I just nitpicking? When I look at pictures and videos of the bag as a whole there doesn't seem to be anything out of place, but I'm not sure if the right side will irk me in the long run

 

[Klaneckya]

Currently debating on whether to get this mini or not... the indentation on the right side of the bag reaches the bottom and the other side is normal, or at least it's how I think the sides should look like. Does anyone see this as a very minor defect or am I just nitpicking? When I look at pictures and videos of the bag as a whole there doesn't seem to be anything out of place, but I'm not sure if the right side will irk me in the long run

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I do not the cost but I would not get it....

 

[earthygirl]

the crease is not even....that alone would bother me. I say pass.

 

[Gabel]

Currently debating on whether to get this mini or not... the indentation on the right side of the bag reaches the bottom and the other side is normal, or at least it's how I think the sides should look like. Does anyone see this as a very minor defect or am I just nitpicking? When I look at pictures and videos of the bag as a whole there doesn't seem to be anything out of place, but I'm not sure if the right side will irk me in the long run

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Def pass! If it bugs you now it’ll in the future.

 

[elysium_kiss]

Just purchased a cf from the boutique and noticed some issues with it. I really don’t think I’m being nit picky because I don’t really know what I should even be looking at or how. I also compared it to my cf that’s a couple years old and the creases/dents are much worse.

• The chains on the strap move so the leather pops out
• The left side of the back pocket really doesn’t align with the quilting
• There’s two deep dents on the double flap from where the zipper was
• Deep creases on both sides

I love the colour and it’s the last one in the country. I think I can live with most of the issues or I’m trying to convince myself that I’m okay with it but the side creases are really bothering me. Is there anything I can do about it? If I bring it back to the store, is there anything they can do about it & would I be charged? I read some people place a towel over it and iron it but I’m a little uneasy about doing that myself.

Also, not sure on this part and it was something my sister noticed, but are the quilt stitchings on the side and bottom supposed to match up with the rest of the bag?

I’ve attached photos below to show how deep the creases on the side are.

 

[Dreamcatcher88]

Just purchased a cf from the boutique and noticed some issues with it. I really don’t think I’m being nit picky because I don’t really know what I should even be looking at or how. I also compared it to my cf that’s a couple years old and the creases/dents are much worse.

• The chains on the strap move so the leather pops out
• The left side of the back pocket really doesn’t align with the quilting
• There’s two deep dents on the double flap from where the zipper was
• Deep creases on both sides

I love the colour and it’s the last one in the country. I think I can live with most of the issues or I’m trying to convince myself that I’m okay with it but the side creases are really bothering me. Is there anything I can do about it? If I bring it back to the store, is there anything they can do about it & would I be charged? I read some people place a towel over it and iron it but I’m a little uneasy about doing that myself.

Also, not sure on this part and it was something my sister noticed, but are the quilt stitchings on the side and bottom supposed to match up with the rest of the bag?

I’ve attached photos below to show how deep the creases on the side are.

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Is this a small cf? I know small CFs that are made these days have a fold on the side of the bags similar to what reissue has. It was def unattractive at first but I came to accept it LOL. The things we do for chanel.

 

[elysium_kiss]

Is this a small cf? I know small CFs that are made these days have a fold on the side of the bags similar to what reissue has. It was def unattractive at first but I came to accept it LOL. The things we do for chanel.

It is a small but I was deciding between this and another small and it wasn't close to being anything like this.

 

[pursekitten]

If you're within their return window you should be able to take it back to a boutique without a problem. The creases could be lessened by the steam iron trick, but from experience I don't think creases this deep will disappear due to their placement.

The biggest concerns are the leather popping out of the strap, flap dents due to the zipper (likely from poor storage), and poor construction on the back pocket; stitches on the quilting should always align. The strap especially could become a bigger issue the more you use the bag.

I know it'll hurt emotionally to take it back but I would take it back. If you paid good coin on a bag, it should meet nearly every one of your expectations. That said, you could rock the bag anyway and sell it later if you see this color again new or pre-loved but that's a big if.

Best wishes!

 

[Wan.derings]

I'm heartbroken, thought I had finally gotten the bag of my dreams the 21p pink caviar directly from New Bond Street in London, opened my package to find following defects:
-glue on the bag
-misaligned stitching and uneven stitching on the flap edges
-white spot where the dye was not fully covered

Its been 5 years since I bought brand new direct from the boutique, although I'm sure they are defects checking with the community as I wait for Chanel to respond. My two other classic flaps do not look like this! These are defects and I'm not being overly sensitive?

 

[maz2007]

Hi everyone! I bought my first ever Chanel classic handbag in lamb skin leather last week. However, I have some concerns about the leather strap on my bag. I just noticed it today when my chain was folded as pictured. The edges/folds look somehow cut unevenly and it looks like it’s peeling off. Is this normal? Or am I being too finicky? Thank you for your help!

 

[kay_hershey]

Hello:

Good evening. Is this normal? Fraying on a new 21 series classic flap strap. It’s somewhat of an eyesore. Your help appreciated!

Thanks!