Is this a defect, is this normal for this Chanel item?

[wenhuy]

Yes. It will flatten out over time as you fill it with your items and use it. From what I understand, the Reissue is shipped flat and is meant to have a much softer structure than the Classic. Mine is just like yours. Enjoy your bag!

Thank you for sharing! I understand it’s folded but didn’t know the interior would be crinkled too lol

 

[Jem131]

Please take it back and exchange it.

I’m not sure about it being a defect but it’s definitely sloppy craftsmanship. For that price, just exchange it and don’t feel bad about it.

Not for one second!

 

[krissye]

Hi guys, I purchased a new classic jumbo flap in caviar and after about 2 months of use, I noticed some dents just above the closure. I think it's caused from the snap but I close the turnlock. Now I don't normally close the snap button unless I'm storing it.

I sent it off to Chanel for repair and they were able to straighten a bit more (see photos of the after) but I'm still bothered by it. I watched youtube videos of people with classic flaps who don't snap their button closures, have owned their bags for over 5 years, and don't seem to have this issue...

Have you guys seen this before? Is it a pretty common issue? Do you all always snap the button closure?

Appreciate the forums advice. And happy new year!

 

[nashpoo]

Hi guys, I purchased a new classic jumbo flap in caviar and after about 2 months of use, I noticed some dents just above the closure. I think it's caused from the snap but I close the turnlock. Now I don't normally close the snap button unless I'm storing it.

I sent it off to Chanel for repair and they were able to straighten a bit more (see photos of the after) but I'm still bothered by it. I watched youtube videos of people with classic flaps who don't snap their button closures, have owned their bags for over 5 years, and don't seem to have this issue...

Have you guys seen this before? Is it a pretty common issue? Do you all always snap the button closure?

Appreciate the forums advice. And happy new year!

View attachment 4943938

View attachment 4943939

Mine does that too!! This is my only flap that does it though.. Andi have no idea why, I never snap it closed

 

[sydsunshine]

Oh it does look like someone was trying to close it, and it may be dented in the process. I don’t have this with my M/L, I also never bother to close the snap button. I tried once it took too much effort, I suggest you don’t close it during storage.

 

[Mom30raps]

That happened to me with my reissue, I was not careful enough while closing the turnlock, and the snap button got caught in that part of the pocket and bent the leather. Now I am more cautious and make sure the snap button is not getting caught while closing the turnlock.

 

[ashin121]

Oh it does look like someone was trying to close it, and it may be dented in the process. I don’t have this with my M/L, I also never bother to close the snap button. I tried once it took too much effort, I suggest you don’t close it during storage.

I agree. I wouldn't close it during storage. I have classic flaps about 8 years old and none of them have that. I've never closed the snap. I even forgot it had it

During storage do you have a felt between the flaps to protect it too

 

[krissye]

I agree. I wouldn't close it during storage. I have classic flaps about 8 years old and none of them have that. I've never closed the snap. I even forgot it had it

During storage do you have a felt between the flaps to protect it too

When I store it, I make sure to close the snap closure and put all the felts I got with the bag. It must have happened when I was using it during daily use.

 

[krissye]

Mine does that too!! This is my only flap that does it though.. Andi have no idea why, I never snap it closedView attachment 4944002View attachment 4944003

Ohh thank you for sharing. I thought it was from the button poking the leather but now I’m thinking it may have closed weirdly during normal use and bent the flap? Still not sure though

 

[krissye]

That happened to me with my reissue, I was not careful enough while closing the turnlock, and the snap button got caught in that part of the pocket and bent the leather. Now I am more cautious and make sure the snap button is not getting caught while closing the turnlock.

Thank you for sharing! I definitely want to be more careful

 

[honeybunch]

I noticed the same thing on my classic flap when I’d had it only a couple of weeks and I never close the press stud closure ever. There is a circular indentation above the turn lock. I think it’s from the back of the press stud pressing on the leather when the turnlock is closed. I thought the impression would wear away after a bit and I always store it with the felt in place when not in use so it must have happened when I was out and about with the bag. It’s not got any better unfortunately. I’ve never had this with any other classic flap I’ve owned. I feel the caviar leather on my bag is super soft as I posted about another issue with the inner front pocket being very bendy and flimsy and causing some wrinkles and softness to the quilts towards the bottom of the bag.

 

[amandacasey]

This is not defective IMO just the way the bags can get after use/storage

 

[boys3mom]

No, the opposite...lamb wears quite well. I have two 19 bags in lamb and not a single scratch until now. But the lamb is softer and puffier...the goat ist more firm. Kind regards

Hi. Any slouching when lamb softens over time? Love lamb but worried could look very droopy and lose shape/structure.

 

[bagsforeverand]

Hi ladies , I just picked up my brand new classic flap Chanel Monday and noticed this on the strap. I thought the strap is two continuous pieces of leather but saw this. Is this normal? Is this actually suppose to be tucked where the metal strap meet so I don’t see it?

 

[bagsforeverand]

My wonderful SA reassured me this in fact normal and showed me a picture of another bag that had this cut. It didnt look like a crack but a cut piece. So back to loving my flap and cant wait to use her.