Is this a defect, is this normal for this Chanel item?

[Bagventures]

Hey guys,
I don’t usually examine my new bags with a magnifying loop but today I couldn’t help noticing these flaws on my new mini coco handle. Some of the holes where the needle punctures through the caviar leather look a bit ripped. I circled the area for your reference in the photos attached. I’ve kept it past the 14 days exchange/return window although I haven’t had a chance to wear it yet. I really don’t want to have to deal with repairs down the road. You think I should bring it back and ask for store credits? I’m not hoping to find a replacement as stock is somewhat limited in Canada. How is everyone’s experience with exchange passed the date? Thanks for sharing any inputs!!

 

[Yinglin]

Hello ! i always think that if it bothers you, you should return it. Another bag will come your way.

 

[Bagventures]

I brought it back & they gave me store credit for it. First they said the bag was hand stitched so it’s not unusual for the way it looks. But I insisted that I’m not happy if I kept it. Problem solved!
Thanks again for you feedback!

cheers!

 

[no5]

I honestly cannot believe they tried to fob you off and say this is normal. It’s clear the leather is start to tear from the stitch. I’m glad you stood your ground.

 

[Cecidang]

For a brand new bag, does anyone think there are too many wrinkles on this goatskin chanel 19?

 

[JSL2020]

For a brand new bag, does anyone think there are too many wrinkles on this goatskin chanel 19?

I believe it is just the nature of that type of leather. I personally like the look. Is your SA able to show another bag for you to compare?

 

[OCMomof3]

The 19 is not meant to be a bag with lots of structure. For people that are concerned about wrinkling and lack of structure, whether goatskin or lambskin, this may not be the bag for you. I have a classic, a reissue, and the 19. The classic is the only one that I feel is truly "structured". That being said, I use a Samorga inside of my small goatskin 19, but don't feel that it adds tons of structure to the bag. It's mostly to protect the interior.

 

[Venessa84]

The 19 is not meant to be a bag with lots of structure. For people that are concerned about wrinkling and lack of structure, whether goatskin or lambskin, this may not be the bag for you. I have a classic, a reissue, and the 19. The classic is the only one that I feel is truly "structured". That being said, I use a Samorga inside of my small goatskin 19, but don't feel that it adds tons of structure to the bag. It's mostly to protect the interior.

I 100% agree with this!

 

[Cecidang]

I believe it is just the nature of that type of leather. I personally like the look. Is your SA able to show another bag for you to compare?

I went back to the boutique to compare mine with the other ones they had available. I saw a white goat skin version, the condition of the bag was pretty similar to my beige 19. The lamb skin ones were smoother and puffier, but the SA mentioned the leather might stretch out more. It's all personal preference!

 

[Shanneo]

Hi I just got my Chanel 19 maxi in black today from the boutique but in my excitement I forgot if it’s lamb or goat skin? Is there anywhere to tell from the item number ?

 

[xoxoh]

My medium cf doesn’t have this issue. My small does. My grey CF had this issue; after two uses it flatteened out completely. I wouldn’t let the lining bother u but rather the stitching and if the flap is symmetrical.

thanks for this! faced this as well..similar to above, i saw the youtube video. SA mentioned it is normal as it is 2 pieces of leather (sth like this? 0.0) and will flatten out after using.. but felt more assured after seeing this thread thanks @ Chanel lover for good for raising

 

[skodkomlosmo]

For a brand new bag, does anyone think there are too many wrinkles on this goatskin chanel 19?

I’m thinking these may require more frequent conditioning but I’m no expert. I conditioned mine as soon as I got it and it’s so soft and supple. No wrinkles

 

[skodkomlosmo]

Not sure if you have a picture of the lamb can share? I’m starting to afraid of the wrinkles now but when I bought mine my SA said my batch no lambskin now

Not the best pic but this is my lamb skin and it’s soft and smooth. No wrinkles but I did condition before wearing when I saw all the posts about the creases

 

[wenhuy]

Hi PFers, I just received a brand new reissue 225 in the mail and the interior looks odd to me - is this normal?

 

[OCMomof3]

Yes. It will flatten out over time as you fill it with your items and use it. From what I understand, the Reissue is shipped flat and is meant to have a much softer structure than the Classic. Mine is just like yours. Enjoy your bag!