Is this a defect, is this normal for this Chanel item?

[lallybelle]

As I am not an expert, I always recommend authenticating rather than giving my opinion, especially with 1 pic. However the HW mark IS normal. This indicates the 24K gold plating. Chanel stopped using this in about 2009. There is a great thread on Chanel HW through the years, but I don't have time to look for it now. Why don't you take some pictures and try the authentication thread for peace of mind.

 

[Angelia17]

Hi everyone, I recently got a new Chanel wallet in Paris. I live in Singapore which is pretty humid so I am wondering if this is a common problem? The wallet is pretty new as well. Will I be able to do an exchange here?

 

[honeypeach]

Hi everyone, I recently got a new Chanel wallet in Paris. I live in Singapore which is pretty humid so I am wondering if this is a common problem? The wallet is pretty new as well. Will I be able to do an exchange here?

1) Did you use the wallet at all?
2) How often did you use the wallet?
3) how long have you purchase it?
4) what leather is this? (seems to me it's lambskin?)

although it didn't happen to my 10 year old lambskin wallet, but from my experience, most likely the SA would say this is just normal wear, subject to your answers to my questions above.

 

[Anesthestia]

Do you maybe keep the wallet very smushed (for lack of a better word) when in your purse, causing the friction on both sides to wear down the leather? That's rather unfortunate but I also think that the SA would most likely say that it's normal wear.

 

[Angelia17]

I just started using it for maybe 2 days? I believe it is lambskin but this is too absurd for such little use.

 

[Angelia17]

I purchased it just last week! And it isn’t very squashed in my bag.

 

[Anesthestia]

If you've only used for two days and just purchased last week, I'd bring it back to the store asap and tell them this to see what they can do! I agree it's absurd for that little amount of use. Do update us on what happens, hope you get this resolved somehow!

 

[Angelia17]

1) Did you use the wallet at all?
2) How often did you use the wallet?
3) how long have you purchase it?
4) what leather is this? (seems to me it's lambskin?)

although it didn't happen to my 10 year old lambskin wallet, but from my experience, most likely the SA would say this is just normal wear, subject to your answers to my questions above.

Did your lambskin interior have any of these issues? I think it might be due to the heat over here that’s causing this problem.

 

[Miraku]

Did your lambskin interior have any of these issues? I think it might be due to the heat over here that’s causing this problem.

Even if someone else's lambskin has these problems, they're not where you are, and you are correct that heat & humidity can cause natural materials to behave differently. If you don't like the way the wallet looks, then please alert the store ASAP. Your case gets weaker (and more likely to be brushed off as "wear and tear") the longer you leave it.

Good luck!

 

[Tuned83]

Don't think they will let you return as you have started using it (although just for 2 days) I have a wallet with the same interior but live in London and have not had this problem. I suspect the humidity might have a role to play in what's going on. The SAs in Singapore will be able to guide you as to whether this is something they see often. What I think they will say is that they will send back for assessment/repair. This mighy mean Paris so potentially long time away from your new purchase.

 

[lulilu]

I'd love to know how you make out with this.

 

[Anesthestia]

I'd love to know how you make out with this.

Same here!

Please do update us, I would really like to know how Chanel deals with problems like this.

 

[honeypeach]

Did your lambskin interior have any of these issues? I think it might be due to the heat over here that’s causing this problem.

my lambskin long wallet is the 3 fold classic version. The interior is still perfect after 10 years.
I went to Singapore a lot and yes it’s super humid there, bad news for your leather goods... you may have to get a lot of moisture absorbent in your closet to protect them.
We lived in hk for many years when I was young, I remember my mum’s LV epi leather red long wallet just “flaked” entirely, the leather were severely peeled in small pieces after sitting in the closet for a few years.
Same thing happened to a super expensive leather jacket of hers (popular in the 90s).

Don’t expect you would get a refund— cross border purchases in another currency, no local store can issue you a refund or store credit. The best they can do is honour the warranty,— repair the item, or give you an exchange based on the item is faulty or defective.

I still think the SA would try to brush it off saying it’s normal wear and tear.

 

[crissy04]

hi ladies, i got my chanel small classic flap series 27 last December and haven’t use it since then, but today i notice that the flap has a big gap from the bag itself when it close. Its kinda bothering me with the looks of it. Is that normal for the classic? Thanks.

 

[Swanky]

The bag is stuffed, yes? Perhaps with no stuffing filling its interior, and carrying it this won't look that way {?}