Is this a defect, is this normal for this Chanel item?
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I just purchased a pre-loved two-tone flap bag that was made in 2016 and it has a similar problem. Now, it looks like the bag was made with a light colored/more vintage looking gold tone as its not the same color gold as on my classic WOC. Was just considering taking into my local Chanel store to see what they say...but am curious about what you find out.
My boy bag that I got little over a year ago has a similar problem with the chain it is getting silvery at parts. I thought about taking it to chanel for hardware replacement but it takes 4-5 months as I heard from many people and my bag is in a beautiful lambskin that I don't want it return to me with scratches etc after all that time so I decided to just live with it. I've also checked many resale sites and instagram for boy bags with gold hardware and many of them seems to have similar issues with the chain. I also have the light pink mini from the cuba cruise collection few years ago with the antique gold chain and it has some issues with the hardware getting silvery at some places as well. I've also seen many boy bags straight out of the boutique that looks like that just from being displayed in the store and the sa's were like oh thats normal wear and tear. Maybe that is the point it looks more "antique" with wear I don't know. I just decided that no more antique gold hardware for me since I haven't had any problems with my other bags with shiny gold hardware. Please keep us updated if you take it to the boutique.
I’ve never had this issue myself but I have heard that antique gold hardware can have areas turn kind of silver over time. There was a thread last year where someone took the protective sticker off their double CC turn lock on their bag and it peeled off some of the antique gold and left the silver that was underneath.
I think you should take his handbag back to Chanel. If it were mine i would hope they would replace the chain for no fee. Seeing this makes me think twice about buying a Chanel handbag.
My boy bag with antique gold hardware shows the same kind of wear and tear as the one you're experiencing. Over time due to usage, when the metal parts brush against each other it will inadvertently scratch off the coating. I am not 100% certain but I believe the way antique gold hardware coating is plated differently from the way GHW and SHW are plated. Antique gold hardware seems to be painted/coated onto metal whereas for GMW and SHW they are plated via electroplating.
Hello, over a month ago I bought a bag for my wife in official Chanel store in Turkey. After she received the gift at home and compared to her other bags, she noticed there are some weird defects. I sent an email to Chanel with questions whether that's ok, they requested more details and pictures, but later they never contacted me again. I would like to ask for opinions, thank you
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Some SAs will tell you that was normal but the misalignment would bother me.
It look like a scratch mark on the bottom of the bag which you can buff out with the cloth that they provide to you on your purchase. I would gently buff it out though. As for the misalignment of the flap, you can stuff the bag with the tissue paper or air papers and gently pinch the sides to readjust the misalignment.
If you are not entirely happy, you can go to your nearest Chanel and ask if you can exchange for another one (if they have one in stock). However, you bought this bag over a month ago and in a different country. Best of luck!
It look like a scratch mark on the bottom of the bag which you can buff out with the cloth that they provide to you on your purchase. I would gently buff it out though. As for the misalignment of the flap, you can stuff the bag with the tissue paper or air papers and gently pinch the sides to readjust the misalignment.
If you are not entirely happy, you can go to your nearest Chanel and ask if you can exchange for another one (if they have one in stock). However, you bought this bag over a month ago and in a different country. Best of luck!
The scratch isn't a defect, it's just a typical scratch from handling lambskin leather - it can just be buffed out. However the flap on the square mini is misaligned. It isn't a defect per se but back in December, I saw the exact same black square mini in Berlin and the flap was misaligned. The left part noticeably sitting lower. The SA showed me another one as they received 2 that morning, and it had the same problem. The black square minis are hard to come by but I passed on both. 2 weeks later, I was in Milan, happen to see another black square mini - same thing. I think there was just a bad batch of black square minis with the uneven flaps.
If it bothers you, I would try to bring it to your local Chanel and see if you can exchange it. Provided you have all the receipts.
If it bothers you, I would try to bring it to your local Chanel and see if you can exchange it. Provided you have all the receipts.
So my brand new chanel was bought last year, only been stored. Few days ago, I tried to use it for the first time and noticed when I turned cc lock to open or close, it seems there is some sorts of spring in it, making subtle 'dang-' sound. The turn locks turns very easily and smoothly but I'm not sure if it's normal to have spring inside chanel cc lock.
Anyone experience it? Mine was purchased from neiman Marcus last year with serial number 25xxxxx
Anyone experience it? Mine was purchased from neiman Marcus last year with serial number 25xxxxx
This is a cross-post with your other thread, but in my limited experience with Chanel I wouldn't have considered this abnormal. I have a little "spring" noise, or a metal-on-metal noise, although very slight, in my classic flap turnlock when I open and close the clasp. I never began to consider it a defect and I've had the flap for 6 years? However, I only have one Chanel with a turnlock and I don't recall taking not of this particular thing when I've been shopping at Chanel in the past. I'm not sure how the turnlocks are constructed but I'd imagine there is some sort of spring or other mechanism inside to make the lock work? I'm actually surprised the noise you're hearing is considered a defect, especially when you say it's subtle and for all other intents and purposes the lock is functioning smoothly.
Hi! I’m kinda new to all of this, I’m not even sure if I’m doing this right but I just purchased a vintage Chanel bag and in over the moon!! The only thing I’m concerned about is this imprint on the cc turn lock....does this look normal for a vintage Chanel Diana bag? Any thoughts would help, thanks!
