Is this a defect, is this normal for this Chanel item?

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#196
ironic568 said:
@katlina I practically never use the back pocket and I don't believe I have that issue on any of my minis, or flaps, but will have to check for you.
I don't believe glue is supposed to be used in this part of the bag. I think the issue you have with your mini might be a combination of usage (with the center of the back pocket bearing the brunt) and the stitching of the inner leather strip not being close to the edge enough. Another thing that can also can cause this problem is when the interior leather piece sticks out more than it's supposed to.

I'm sorry you having this issue. If it bothers you, and it sounds like it does, why don't you take it into Chanel and see what they can do/suggest?
Click to expand...

hey dear!
totally understand all of your points. the thing is just that its loose along the entiireee way of the pocket, not just the middle where one would use it. The closeness of the stitch seems fine as its just as "close" as on my medium flap. So I really do think theres some other issue.

Considering its just usage is quite shocking - that was just one day when I used it for a ticket maybe 10 times.

thats sweet of you to check though! Because for now I just want to know if its normal or not. The next store is numerous hours away and im not sure if I want to send it off for repair with people reporting bags being lost during repair processes etc.
 
#197
Hello everyone. I wanted everyone to take a look at the chain of my Boy Bag.


I noticed how one of the chain links looks off and misaligned- please take a look at the attached photos to see what I mean.


So is it normal for Boy bag chains to look like that and to have one links to be misaligned? While the “misalignment” may seem invisible to most people, I get a little bothered every time I see it.


If this is not normal, should I have the chain replaced/fixed?


This Boy Bag was purchased at Chanel in Harrod’s London right before the price increase. If it needs to be replaced/fixed - I actually live in New York and have no plans of going back to London any time soon. Do you think Chanel in NYC will repair the chain for me?


Thank you and I appreciate all your feedback.
 

Attachments

  • IMG_1754.JPG
    IMG_1754.JPG
    186.4 KB · Views: 347
  • IMG_1755.JPG
    IMG_1755.JPG
    118.9 KB · Views: 349
  • IMG_1756.JPG
    IMG_1756.JPG
    125.1 KB · Views: 345
  • IMG_1757.jpg
    IMG_1757.jpg
    170 KB · Views: 348
#198
Can you just turn/spin this link so it has the same alignment as the others? I do notice that one looks a little more open than the others too, might just need to be pinched a little if it bothers you. Wouldn't hurt to take to your local Chanel and ask.
 
#199
That looks so wield. Sorry to say it. You should replace/fixed in NYC. I bought one in Canada during my trip, had a problem, and the headquarter tried to resolve the problem internationally. I believe that they can. That's not your fault, but their quality control problem.
 
#200
DreamingBeauty said:
Can you just turn/spin this link so it has the same alignment as the others? I do notice that one looks a little more open than the others too, might just need to be pinched a little if it bothers you. Wouldn't hurt to take to your local Chanel and ask.
Click to expand...

I tried to turn it but it didn’t have enough space so it wasn’t successful. I’ll bring it to a local Chanel.
 
  • Like
Reactions: DreamingBeauty
#201
prettyfox said:
That looks so wield. Sorry to say it. You should replace/fixed in NYC. I bought one in Canada during my trip, had a problem, and the headquarter tried to resolve the problem internationally. I believe that they can. That's not your fault, but their quality control problem.
Click to expand...

I’m glad that I can get it fixed locally. How long did the repair take? I hope it’s not forever. Were they successful with the repair?

I keep reading about Chanel’s poor quality and I can’t believe I experienced it with my bag myself. Ugh.
 
#202
justnewyork said:
I’m glad that I can get it fixed locally. How long did the repair take? I hope it’s not forever. Were they successful with the repair?

I keep reading about Chanel’s poor quality and I can’t believe I experienced it with my bag myself. Ugh.
Click to expand...

I contacted the boutique in Canada first and they arranged the free return internationally since it was within the return period. I think that you should contact the boutique in London that you purchased from. They should have some suggestions for you.
 
#205
Hi,

It it my first time purchasing a Chanel classic flap, and I'm so exited to get the cf in Ivory! It is brand new, I got it from saks. But when I took it home, I realize that there are two things I didn't expect:
- The corners and edges of this bag don't have the same prominent caviar grained (the little bubbles on the caviar leather is not as prominent at the corners). I believe that no one has worn it, but is this something normal?
4.jpg 5.jpg 6.jpg
- On the chain, the joint of the two ends looks something like shown in the pictures, which makes the chain not smooth. Is this defect or not?
2.jpg 3.jpg
My first Chanel is a reissue, which has a different chain, so no way for me to compare. I would like to hear your ideas about it! Thank you!
 
#208
nt sure if the caviar part is a defect, but the strap is normal thats the termination point :smile: however if it bothers you you should bring it back to the store and ask for a new piece for comparison :)
 
#210
lallybelle said:
I don't see what you are trying to point out about the corner, but your strap is normal. It's where the 2 pieces are joined together.
Click to expand...
Thank you for your reply! In terms of the corners, I meant the grained texture of the caviar leather at the corners are not as prominent. But if you don't see the issue at all, I guess it's not a problem :)

I just don't like to go through the exchange process, unless I have to. Also, this color is hard to get, I could imagine that I have to wait for so long for getting a new one.

Thanks again!
 
You must log in or register to reply here.
Top