The difference is the camera angle. Otherwise they are the same.
Is this a defect, is this normal for this Chanel item?
- Thread starter honeybunch
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I was over the moon about my new Coco Handle bag, until I noticed that the handle is not centered. It appears to be about 1/4 inch off center - see pics where handle attaches between the diamond stitches. Is this a defect? Or is it typical of CCH’s? If I keep the bag despite this, could it affect the bag’s resale value in the future?
I was able to get a Chanel 19 before the price increase, but just noticed a popped stitch when I received it. I assume it’s more than cosmetic and could have more come off in the future? Would they be able to exchange it for me without charging the new price given it's somewhat of a defect? Thanks!
I would reach out to your SA but based on comments on this forum so far, I think they might charge you the new price. I’m sorry to see this. I have the same problem with my WOC too but it happened after a few months and I would be annoyed to see it on a new bag. It hasn’t worsened over time (if that brings comfort) but I might try to get it repaired at some point.
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I have reached out to the SA and am waiting for a response. She is not particularly responsive unfortunately. It’s good to know yours hasn’t worsened.
I purchased a small 19 right before the price increase, but noticed a popped stitch on the side. See below. Have you experienced any popped stitches similar to this and have they worsened over time with use? I’ve contacted the SA to see if I can get a replacement without paying extra given this is a quality issue, but I’m not sure that’s possible. Do you all know if this is more cosmetic? Would you all keep it in this situation? I did include the information in the other Is this a Defect thread as well. Thanks in advance!
I think you are right! I thought it was missing at first, but it is frayed. I don’t live near a store. Should I try to trim it myself?
We do have a Saks. Thanks for the advice! Hopefully the SA will get back with me as well.
You’re welcome! Let us know how it works out. I’m hopeful it’s a simple fix!
The SA asked me to send the bag back and said they will check the bag. She said she doesn’t have the same bag right now. Sounds more like a return at this point.
Unfortunately this SA is not much help and I am not near a boutique.