I just went over my black Hailey very closely and found three marks (a dot, a slash about half an inch long, and one that looks like a capital M) all in the same one inch square near the strap, in red or copper magic marker type ink. I didn't notice them before because of the textured leather that shines in bright light.
I haven't left my bag unattended and no one has been near it with such a pen, so it must have come that way. It was from the
Coach boutique and I doubt it could have been a return because I bought it just day or two after the Haileys were released.
I can only think in this case that they must mark the leather for some reason when cutting/stitching? But on the front? And on any other colour bag it would be very obvious.
It's my first Coach and I was so overwhelmed by the attentive service and the way they packaged it up and brought it out to me that I didn't look at it before I left the store. It wasn't the floor model, they ordered one up from "wherever". I'll know to inspect the next one!
On the upside, I've been using it for a month and never noticed, so it isn't that bad!