Wow, with all this extra turnaround time, ebay had better remove the "shipping speed" DSR from the ratings. Even without this new service, buyers complain when items aren't hand-delivered next day!
I'm not sure if this is good news or scary!
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This whole thing leaves me with more questions than answers, TBH.
I don't know if any of you have checked out the Entrupy website but I fail to see how rolling a camera over LV canvas or Chanel lambskin makes a bag authentic or not. How sh!tty do they think these super fakes are? So as a seller, you purchase the Entrupy device and the iPhone/iPad app, then roll the device over the exterior, the stitching, and the logo?
I noticed there are several sellers listed on their website including Ann's Fabulous Finds. If they can find a way to not list any fakes, how does a company like Linda's Stuff allow a fake or two to slip by?
@Smoothoprter, how do you feel about a company/device like Entrupy authenticating bags like 15M series and above (or whatever series they prefer not to authenticate here) or the newer Boy Bag superfakes? I'm curious.
Will the device pick up any of the little nuances on certain models that differentiate real-fake?
I don't know if any of you have checked out the Entrupy website but I fail to see how rolling a camera over LV canvas or Chanel lambskin makes a bag authentic or not. How sh!tty do they think these super fakes are? So as a seller, you purchase the Entrupy device and the iPhone/iPad app, then roll the device over the exterior, the stitching, and the logo?
I noticed there are several sellers listed on their website including Ann's Fabulous Finds. If they can find a way to not list any fakes, how does a company like Linda's Stuff allow a fake or two to slip by?
@Smoothoprter, how do you feel about a company/device like Entrupy authenticating bags like 15M series and above (or whatever series they prefer not to authenticate here) or the newer Boy Bag superfakes? I'm curious.
Will the device pick up any of the little nuances on certain models that differentiate real-fake?
Why would I pay eBay to authenticate from an anonymous authenticator when I can pay to get authentication from someone that I know of and trust?!?
Another too little, too late and not well executed "innovation" from eBay...
Another too little, too late and not well executed "innovation" from eBay...
I assume SNAD for authenticity might be more difficult/impossible unless you use their service.
But if they rejected someone whose authentications were accepted in the past, they could be in hot water for conflict of interest. They were good enough then but not now?
"But dear customer, this is the new and improved way of doing things! We're insisting on the best to protect you!" Eyeroll. It's certainly going to be interesting to see how this plays out.
Unfortunately no. They're a private unregulated company that can unilaterally revise their terms of service at any time. They would have to violate other laws, like deceptive practices or laws regarding the sale of goods and services. By providing authentication, they may be exerting enough control over a transaction to be held liable for it, despite the terms of their user agreement (which you know will be updated to exculpate them from liability). It'll be interesting to see how this plays out.
This gives me more questions than answers & certainly doesn't boost my confidence in Ebay. Just who will be doing the authenticating & who gets to pick them? How much is the fee going to be? With all the mistakes made in the past about something deemed fake & it is not, what happens to an item that is deemed fake? Is it shipped back to seller or destroyed? If the items are shipped to Ebay for authenticity determination, how long will it take for the buyer to receive their purchase? Will the buyer be charged at the time of sale or when the item is shipped to them if Ebay determines the item is authentic? I'm not sure how a computer program & devise can be more accurate than hands on experience especially given how good a lot of the super fakes are out there.
I can see this becoming a huge clusterf**k with so many different designers items from handbags/accessories, jewelry/watches, shoes, & clothing being sold daily on Ebay. Even the best & most trusted authentication services get back logged when inundated with requests for authenticity verification. Seem like this announcement may be a little hasty & should be researched & developed more. At this point, I'm highly skeptical give Ebay's track record.
I can see this becoming a huge clusterf**k with so many different designers items from handbags/accessories, jewelry/watches, shoes, & clothing being sold daily on Ebay. Even the best & most trusted authentication services get back logged when inundated with requests for authenticity verification. Seem like this announcement may be a little hasty & should be researched & developed more. At this point, I'm highly skeptical give Ebay's track record.
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So much for just being a venue. I know it has been a long while since they legitimately could make that claim but, this would appear to negate that claim.
Exactly. And they would be responsible for the mistakes made by their "agents" i.e. whatever companies they hired. It seems like they could at least be sued in civil court if - no, WHEN - their authenticators screwed up and cost a buyer or seller several thousand dollars. Unfortunately, that might not even be possible
I'd want to read whatever agreements buyers and sellers sign with them VERY carefully. So many corporations now are adding a new item to their TOS where their customers agree not to take part in any class action or ANY kind of legal action at all against the company in the event of a dispute or complaint, and forces them to accept binding arbitration instead, which can only be done on an individual basis and can be so costly and time-consuming that many individuals won't even bother after finding out what's involved. Banks, credit card and cable companies are infamous for adding it to their TOS's, contracts, etc, and it wouldn't surprise me in the least if Ebay will have something like that into any signed agreement with them too.
Consumerist.com has been pointing out this latest method of "sticking it to the customer" for a while now: It makes sobering reading:
https://consumerist.com/2016/08/03/...anies-that-are-taking-away-your-right-to-sue/
"A recent study by the Consumer Financial Protection Bureau found that even though most Americans have at least one financial product — checking accounts, credit cards, loans, investment accounts — that use forced arbitration clauses to strip the account-holder of their right to sue, very few of us know about these restrictions or understand what they mean....
"Arbitration clauses allow companies to force customers with legal disputes out of the courtroom and into the process of private, often confidential, binding arbitration. Some clauses go a step further and say that there will, in most cases, be no actual hearing. Instead, the entire process can take place over the phone or through the exchange of documents..."
BTW, Paypal has that provision in their TOS - surprise surprise. So does almost every cable and telecom company. AND Ebay.
The Consumer Financial Protection Bureau has been fighting these Binding Arbitration clauses. Unfortunately and to no one's surprise the predominantly ********** House of Reps has been trying to dismantle the Bureau and allow the corporate bullies to keep taking away a consumer's right to sue. Trouble is, the Bureau might not survive the incoming administration.
https://consumerist.com/2016/07/08/...-to-continue-using-get-out-of-jail-free-card/
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This sounds more like another marketing approach and perhaps another way to collect additional fees...
As a buyer, I don't feel safe with such service. I am afraid that many of the 'super fakes' will pass the (high volume) authentication service with flying colors. Though, this may give some protection to sellers as it may make the life harder for some scammers.
As a buyer, I don't feel safe with such service. I am afraid that many of the 'super fakes' will pass the (high volume) authentication service with flying colors. Though, this may give some protection to sellers as it may make the life harder for some scammers.
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Actually, that's been in ebay's TOS forever.
Here's the link to the terms:
http://pages.ebay.com/help/policies/user-agreement.html
And the pertinent part:
Legal Disputes
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND EBAY HAVE AGAINST EACH OTHER ARE RESOLVED.
You and eBay agree that any claim or dispute at law or equity that has arisen, or may arise, between us relating in any way to or arising out of this or previous versions of the eBay User Agreement, your use of or access to the Services, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.
*snip*
B. Agreement to Arbitrate
You and eBay each agree that any and all disputes or claims that have arisen, or may arise, between you and eBay relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to eBay's Services, or any products or services sold, offered, or purchased through eBay's Services shall be resolved exclusively through final and binding arbitration, rather than in court. Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.
- Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AND EBAY AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. UNLESS BOTH YOU AND EBAY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, CLASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. If a court decides that applicable law precludes enforcement of any of this paragraph's limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court, subject to your and eBay's right to appeal the court's decision. All other claims will be arbitrated.
- Arbitration Procedures
Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. An arbitrator should apply the terms of the User Agreement as a court would. All issues are for the arbitrator to decide, except that issues relating to arbitrability, the scope or enforceability of this Agreement to Arbitrate, or the interpretation of Section 1 of this Agreement to Arbitrate ("Prohibition of Class and Representative Actions and Non-Individualized Relief"), shall be for a court of competent jurisdiction to decide.
The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules and procedures, including the AAA's Consumer Arbitration Rules (as applicable), as modified by this Agreement to Arbitrate. The AAA's rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. The use of the word "arbitrator" in this provision shall not be construed to prohibit more than one arbitrator from presiding over an arbitration; rather, the AAA's rules will govern the number of arbitrators that may preside over an arbitration conducted under this Agreement to Arbitrate.
A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute ("Notice"). You may download a form Notice here. The Notice to eBay should be sent to eBay Inc., Attn: Litigation Department, Re: Notice of Dispute, 583 W. eBay Way, Draper, UT 84020. eBay will send any Notice to you to the physical address we have on file associated with your eBay account; it is your responsibility to keep your physical address up to date. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought.
If you and eBay are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or eBay may initiate arbitration proceedings. A form for initiating arbitration proceedings is available on the AAA's site at www.adr.org. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. You may send a copy to eBay at the following address: eBay, Inc. c/o CT Corporation System, 1108 E South Union Ave., Midvale, UT 84047. In the event eBay initiates an arbitration against you, it will send a copy of the completed form to the physical address we have on file associated with your eBay account. Any settlement offer made by you or eBay shall not be disclosed to the arbitrator.
The arbitration hearing shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or eBay may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and eBay subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. In cases where an in-person hearing is held, you and/or eBay may attend by telephone, unless the arbitrator requires otherwise.
The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users, but is bound by rulings in prior arbitrations involving the same eBay user to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
- Costs of Arbitration
Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules, unless otherwise stated in this Agreement to Arbitrate. If the value of the relief sought is $10,000 or less, at your request, eBay will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by eBay should be submitted by mail to the AAA along with your Demand for Arbitration and eBay will make arrangements to pay all necessary fees directly to the AAA. If (a) you willfully fail to comply with the Notice of Dispute requirement discussed above, or (b) in the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse eBay for all fees associated with the arbitration paid by eBay on your behalf that you otherwise would be obligated to pay under the AAA's rules.