Hi, I am in Tokyo and to share - Hermes Marunouchi - lovely, friendly staff, lots of slg’s and scarves, no bags. Was offered a pale pale grey clutch (cannot remember the name, non quota bag).
Hermes Ginza completely different, staff on the ground floor were busy but up in watches they had little interest in customers.
Up to homewares and when I found staff she had little knowledge and honestly looked surprised when I asked about a piece (which she had to check as she didn’t know the price or any other details.
Up to leather goods and it was no, no, no which I heard repeated to a few customers.
Bought an accessory which was always sold out in HK. B25 Black ghw on display only. A couple of very large picotins in gold and a dark blue. No Aline, K/B/C - no small bags.
When I was leaving I walked down the side of the store to try the men’s rtw store for my husband - there was a delivery truck loading several black shopping bags covering Hermes orange shopping bags which held large Hermes boxes. I guess this was where all the bags went! I have another day so will try tomorrow, fingers crossed.