Hermes Special Order Bags

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Since this thread is now huge and the internal links to frequently asked questions no longer work, here is a brief FAQ for newcomers to the Hermes Special Order process.

What are the current choices for "a la carte" Special Order bags?
Current color charts Page 1529 Post 22,934 February 16, 2025
Most Recently Known Selection Definitions (bag types, sizes, combos) Sept 4, 2021 - Probably out of date
Thread Choices for stitching. - Probably out of date
Lucky Symbols for stamping.


What is an Hermes Special Order?
Each year Hermes gives select clients the opportunity to customize a classic bag in a made-to-order a la carte process. This thread is only for bag A La Carte orders (please use the separate threads for watch SOs and shoe SOs). "A la carte", "SO" (special order), and "HSS" (horse shoe stamp) are used interchangeably on this forum.

When is the Special Order season?
Currently, there is one SO season each calendar year, opening around the middle of February and closing when slots run out or the end of December, whichever occurs first. New SO menus are typically leaked in February and remain constant until the following calendar year. Individual stores have complete discretion on when, within this window, they offer SO appointments to their clients.

Which specs can I customize?
Hermes defines which specs can be customized and these specs can change each SO season. Generally these specs include: leather type, leather color, and hardware color. At your SO appointment, your SA will present you will the limited menu of choices including bag types and sizes (Birkin 25, Kelly 28, etc), pre-set combination designs (line, verso, multico, etc), leather choices, leather colors, hardwares, and a map for which options can be selected for which bag type and size. Not all leathers and hardwares are allowed for all bag types and sizes.

Can I make physical changes to a bag definition during SO?
Sometimes clients would like to change a physical aspect of a bag, like increase the handle drop or add a pocket or a strap. Unfortunately, Hermes does not allow any type of alteration to the bag definition during SO. For extensive changes like these, a client would need to pursue a “Horizon order” which can be read about here.

How long will my SO take?
There is no way to predict how long a SO will take from placing the order to receipt of the finished product. Although Hermes has recently put forward efforts to fulfill a la carte orders within a year, it isn’t uncommon for bags to arrive in just a few months or also much longer than the year estimate.

Can my SA give me status my existing SO?
Unfortunately, the info that can be seen by SAs at the local store is very limited. They can generally see if the order is still outstanding (ie hasn’t been cancelled) but do not get status updates beyond that. Some stores will update clients when they get notice that a bag has been shipped from Paris but other stores wait until the bag is physically in store before alerting the client.

Do I need to place a deposit for SO?
In most regions of the world, a deposit is not required for SOs. However, some Asian and Middle Eastern locations do seem to request at least a partial deposit. Deposits may also be required in other regions if the SO selections are very personalized (ie if you have your personal initials hot stamped onto the bag) such that selling the bag to a different client, if the original client declines the bag, would be difficult.

Do I receive confirmation of my SO after placing my order?
In most regions of the world, the client gives their specifications to their SA and that is the last they hear about it until the bag arrives. Paris stores seem to be an exception to this and send the client a confirmation email within a few weeks of placing the order.

Is there a premium for a SO bag?
No, there is no premium price for SO bags. Their price is the same as any other standard stock bag of the same specifications at the time of delivery.

Is my SO a quota bag?
SO bags are generally counted toward a client’s two-bags-per-year limit at the time that the bag is received and paid for. If a client has already maxed out their quota bag allocation for the year, some stores will allow an exception to purchase your SO as a third bag for the year while other stores will require the customer to wait until a new calendar year before receiving the bag. These policies are subject to be changed per store at their convenience so it is always wise to check with your specific SA.

Where can I get ideas for my SO bag?
This thread shows unique combination bags and this thread shows contrasting stitching bags. Please consider posting your bag there once it arrives!

Where can I see historical SO menus?
2024 on post 21,296 page 1420 Feb 7, 2024
2023 on post 19,874 page 1325 Feb 3, 2023
2022 on post 17,729 page 1182 Sept 13, 2021
2021 on post 15,439 page 1030 Aug 16, 2020
2020 on post 13,222 page 882 Aug 8, 2019
2019 on post 10,472 page 699 Sept 10, 2018
2018 on post 7,687 page 513 Sept 15, 2017
2017 on post 4,749 page 317 Sept 26, 2016
 
Hello! I have an appt to create my SO next week and I would love a sneak peak of the colors. Do you know what pinks were available or how I can sneak a peek at the colors? I did find this list but I think it was the one for Spring.

The stickied post at the top of every page of this thread gives links to all the current a la carte options. Hermes has presumably switched to a “per calendar year SO season” schedule meaning that for the entirety of each calendar year, the options will remain consistent, refreshing each January. (Though there is some rumor that Vert Criquet in Epsom has been added to the 2023 menu.)
 
For those who are eyeing a Mauve Pale & Nata Combo or have already placed an SO for one, here’s an actual Epsom version from an Asian reseller’s IG page! Can’t wait to get the call to pick mine up (not a K25)! I was worried about Nata looking yellow but it turned out ok. This is so pretty!!


View attachment 5865457
hmmmm this is very nice..... makes me even more confused
 
Hello! I have an appt to create my SO next week and I would love a sneak peak of the colors. Do you know what pinks were available or how I can sneak a peek at the colors? I did find this list but I think it was the one for Spring.

IIRC, it was Rose Mexico, Rose Sakura, Rose Texas, and Mauve Pale
 
Are they doing away with the ability to get Fauve Barenia Kelly bags as an option? I was looking forward to that option in a special order :sad:
It was never an option to begin with. :shrugs: Barenia Faubourg is only offered in specific type of styles - the HaC a Dos and Sac à Dépêches.

 
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