Hermes Special Order Bags

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Since this thread is now huge and the internal links to frequently asked questions no longer work, here is a brief FAQ for newcomers to the Hermes Special Order process.

What are the current choices for "a la carte" Special Order bags?
Current color charts Page 1529 Post 22,934 February 16, 2025
Most Recently Known Selection Definitions (bag types, sizes, combos) Sept 4, 2021 - Probably out of date
Thread Choices for stitching. - Probably out of date
Lucky Symbols for stamping.


What is an Hermes Special Order?
Each year Hermes gives select clients the opportunity to customize a classic bag in a made-to-order a la carte process. This thread is only for bag A La Carte orders (please use the separate threads for watch SOs and shoe SOs). "A la carte", "SO" (special order), and "HSS" (horse shoe stamp) are used interchangeably on this forum.

When is the Special Order season?
Currently, there is one SO season each calendar year, opening around the middle of February and closing when slots run out or the end of December, whichever occurs first. New SO menus are typically leaked in February and remain constant until the following calendar year. Individual stores have complete discretion on when, within this window, they offer SO appointments to their clients.

Which specs can I customize?
Hermes defines which specs can be customized and these specs can change each SO season. Generally these specs include: leather type, leather color, and hardware color. At your SO appointment, your SA will present you will the limited menu of choices including bag types and sizes (Birkin 25, Kelly 28, etc), pre-set combination designs (line, verso, multico, etc), leather choices, leather colors, hardwares, and a map for which options can be selected for which bag type and size. Not all leathers and hardwares are allowed for all bag types and sizes.

Can I make physical changes to a bag definition during SO?
Sometimes clients would like to change a physical aspect of a bag, like increase the handle drop or add a pocket or a strap. Unfortunately, Hermes does not allow any type of alteration to the bag definition during SO. For extensive changes like these, a client would need to pursue a “Horizon order” which can be read about here.

How long will my SO take?
There is no way to predict how long a SO will take from placing the order to receipt of the finished product. Although Hermes has recently put forward efforts to fulfill a la carte orders within a year, it isn’t uncommon for bags to arrive in just a few months or also much longer than the year estimate.

Can my SA give me status my existing SO?
Unfortunately, the info that can be seen by SAs at the local store is very limited. They can generally see if the order is still outstanding (ie hasn’t been cancelled) but do not get status updates beyond that. Some stores will update clients when they get notice that a bag has been shipped from Paris but other stores wait until the bag is physically in store before alerting the client.

Do I need to place a deposit for SO?
In most regions of the world, a deposit is not required for SOs. However, some Asian and Middle Eastern locations do seem to request at least a partial deposit. Deposits may also be required in other regions if the SO selections are very personalized (ie if you have your personal initials hot stamped onto the bag) such that selling the bag to a different client, if the original client declines the bag, would be difficult.

Do I receive confirmation of my SO after placing my order?
In most regions of the world, the client gives their specifications to their SA and that is the last they hear about it until the bag arrives. Paris stores seem to be an exception to this and send the client a confirmation email within a few weeks of placing the order.

Is there a premium for a SO bag?
No, there is no premium price for SO bags. Their price is the same as any other standard stock bag of the same specifications at the time of delivery.

Is my SO a quota bag?
SO bags are generally counted toward a client’s two-bags-per-year limit at the time that the bag is received and paid for. If a client has already maxed out their quota bag allocation for the year, some stores will allow an exception to purchase your SO as a third bag for the year while other stores will require the customer to wait until a new calendar year before receiving the bag. These policies are subject to be changed per store at their convenience so it is always wise to check with your specific SA.

Where can I get ideas for my SO bag?
This thread shows unique combination bags and this thread shows contrasting stitching bags. Please consider posting your bag there once it arrives!

Where can I see historical SO menus?
2024 on post 21,296 page 1420 Feb 7, 2024
2023 on post 19,874 page 1325 Feb 3, 2023
2022 on post 17,729 page 1182 Sept 13, 2021
2021 on post 15,439 page 1030 Aug 16, 2020
2020 on post 13,222 page 882 Aug 8, 2019
2019 on post 10,472 page 699 Sept 10, 2018
2018 on post 7,687 page 513 Sept 15, 2017
2017 on post 4,749 page 317 Sept 26, 2016
 
Thank you. I already have a Kelly sellier in the sizes 28 and site 32, both in epsom and a Kelly 32 retourne in Togo. For that reason i wanted something else. What would you do, stick to chèvre in the sellier style or change it into togo? hard decissions to make
Well, I’m in the vast minority of tpf members who don’t care for full-size bags in chevre so for me it would be an easy decision to do a Togo K28 retourne instead (given your current collection). I suspect most other members would say go for the Chevre K28 sellier. Good luck deciding!
 
Well, I’m in the vast minority of tpf members who don’t care for full-size bags in chevre so for me it would be an easy decision to do a Togo K28 retourne instead (given your current collection). I suspect most other members would say go for the Chevre K28 sellier. Good luck deciding!

You are not alone. I don’t care for chèvre Mysore in any leather goods, small or large.
 
Thank you. I already have a Kelly sellier in the sizes 28 and site 32, both in epsom and a Kelly 32 retourne in Togo. For that reason i wanted something else. What would you do, stick to chèvre in the sellier style or change it into togo? hard decissions to make
Keep in mind... colors look very different in chevre vs togo (sheen vs matte).
I personally LOVE BE in chevre and a friend of mine SO in this color turned out so stunning!
I also prefer chevre as a leather over any other so I'd do a K25 sellier chevre BE in a heartbeat but (full disclosure) I don't like retourne Kelly at all.
 
Last edited:
Thank you. I already have a Kelly sellier in the sizes 28 and site 32, both in epsom and a Kelly 32 retourne in Togo. For that reason i wanted something else. What would you do, stick to chèvre in the sellier style or change it into togo? hard decissions to make
BE in Togo and Chèvre are a bit different (both beautiful). I would look at the differences. Could you do a K25? I have K25 chèvre in Raisin/BE and I adore it, and in 25 the sellier is a bit less formal IMO.
My favorite Kellys are 25 sellier and 28 retourné...you can’t really go wrong. Toffee sounds like a nice interior, do you want to have fun with the stitching? Lots of options with BE.
 
  • Like
Reactions: DreamingPink
I haven't posted in quite a while, but I'm back because today I placed my very first "a la carte" (special order). It was an experience I thought I would have to wait many years to have, especially considering that my local H boutique is Rodeo Drive. Blessings on my marvelous SA who only needed to hear one time that I would be interested. I went with Birkin 30, (clemence or togo, I don't remember) jaune ambre with gold handle, straps, gusset; brushed gold hw, and inverted (I think that was the term) stitching. I was also told that H is no longer doing the horseshoe stamp or any personalization - too many problems with both those features -- but if I want to add an initial once the bag comes in, the boutique will do that locally. Now the wait begins.
 
I haven't posted in quite a while, but I'm back because today I placed my very first "a la carte" (special order). It was an experience I thought I would have to wait many years to have, especially considering that my local H boutique is Rodeo Drive. Blessings on my marvelous SA who only needed to hear one time that I would be interested. I went with Birkin 30, (clemence or togo, I don't remember) jaune ambre with gold handle, straps, gusset; brushed gold hw, and inverted (I think that was the term) stitching. I was also told that H is no longer doing the horseshoe stamp or any personalization - too many problems with both those features -- but if I want to add an initial once the bag comes in, the boutique will do that locally. Now the wait begins.
Just for clarity...they are still doing the standard SO Horseshoe stamp; it’s the “Lucky Symbols” extra stamps/monogramming that has been having issues and which may be eliminated at the artisans/Paris’ discretion.
 
I haven't posted in quite a while, but I'm back because today I placed my very first "a la carte" (special order). It was an experience I thought I would have to wait many years to have, especially considering that my local H boutique is Rodeo Drive. Blessings on my marvelous SA who only needed to hear one time that I would be interested. I went with Birkin 30, (clemence or togo, I don't remember) jaune ambre with gold handle, straps, gusset; brushed gold hw, and inverted (I think that was the term) stitching. I was also told that H is no longer doing the horseshoe stamp or any personalization - too many problems with both those features -- but if I want to add an initial once the bag comes in, the boutique will do that locally. Now the wait begins.

What, no more horseshoe stamp would be really :tdown:. I am still waiting for my SO and would prefer that the HSS came with it. :blush:Fingers crossed!
 
Well, I’m in the vast minority of tpf members who don’t care for full-size bags in chevre so for me it would be an easy decision to do a Togo K28 retourne instead (given your current collection). I suspect most other members would say go for the Chevre K28 sellier. Good luck deciding!
Hi @acrowcounted, would you mind sharing why you don't like a full sized bag in chevre? Thanks.
 
Long time lurker here - it’s now 4 am and my very first post! First off, wanted to thank everyone generally for sharing so much advice and knowledge across so many threads (and I’ve read a LOT). This is an amazing forum.

I have a small H collection (B25 Sakura, B30 craie, k25 sellier etain, c19 gold, Kelly cut noir and far too many SLGs/orans). I must admit that my enthusiasm exceeds my knowledge but I genuinely love learning about the brand and history.

I have a quick question re SO’s: has box ever been offered with HSS? I see the most recent SO offerings do not include it and understand in the past, box has sometimes been obtained as a PO. I ran across a box kelly sellier with a HSS on a reseller site while googling and was curious as I’ve never seen that before.

Although I’ve not been offered an SO to date, my Hg would be a K28 sellier in box bleu noir or indigo, permabrass .... and possibly verso. I don’t even know if that’s possible
 
Top