Hermes Repair/Refurbish policy - Official Spa Thread

[maggie85_11]

Please don't send it to Hermes for this purpose. They have clamped down on actual, needed spa requests because so many people are sending bags back for "spa" when what they really want is to check authentication, thus clogging up the repair channels and making it really difficult to get after purchase care for legitimate requests. I have also heard people say that fake bags are confiscated and destroyed, though I do not know if this is true.

There are many reasonably priced services who can determine for you if the bag is authentic. I encourage you to find and use one to address your concerns.

Thanks for your advice. Could you recommend some services sites that can do the authentication for Birkin? Thanks a lot.

 

[CaviarChanel]

Thanks for your advice. Could you recommend some services sites that can do the authentication for Birkin? Thanks a lot.

I would recommend Bababebei and I have used her service before - she is very knowledgeable and acts fast

 

[maggie85_11]

I would recommend Bababebei and I have used her service before - she is very knowledgeable and acts fast

Great! I will contact her. Thank you!~!

 

[Dluvch]

I would recommend Bababebei and I have used her service before - she is very knowledgeable and acts fast

+1 Bababebi rocks!!!!!!!!

 

[QuelleFromage]

+1 Bababebi rocks!!!!!!!!

+2 Bababebi is the H expert.

 

[tannfran]

+2 Bababebi is the H expert.

#3. The absolute best

 

[hownice2bhappy]

Hi, there, a newbie here, thanks for sharing, actually it took me hours to go thru all those stories

 

[WinterGreen]

Does Hermes offer shoe repair like it does for bags? Replacing sole or heel tip? Thanks!

 

[mistikat]

Does Hermes offer shoe repair like it does for bags? Replacing sole or heel tip? Thanks!

No they don't.

 

[kellyh]

+4 ....bababebi

 

[hownice2bhappy]

Recently bought from Carter Lux, a 24 Karat Gold Plating AppleWatchHermes [CuffVersion] I'm wearing it around 2 weeks. I would like to know; will it be possible to bring it to Hermes France Headquarter for the strap cleansing service?

 

[hownice2bhappy]

problems tackled

previous post edited

 

[purplepoodles]

Does Hermes offer shoe repair like it does for bags? Replacing sole or heel tip? Thanks!

Your local H store should've able to recommend someone in the area. That is how we found out guy. Good luck a good cobbler makes your shoes last so much better.

 

[Nankali]

Dear PFers, I would appreciate your help with the above question. The Kelly is in Togo and it has loose or even broken stitches on it's corners although it has been just on a Spa. Can it get worse, i.e.. can the leather "give up" on those parts? And can they re-stitch it at H, and how much would it be?
I tried to find a thread about this matter but failed.. Sorry if I wasn't persistent enough!
Thank you for your help!

 

[Luxe_lover]

I just recently sent my Birkin 35 to the spa to be cleaned but also to have the leather coping redone as it was really worn down. I also asked if i could have the stamp redone because it's starting to fade in one corner. I received a call saying that they could not re-stamp it because the stamp was still pretty good and they would risk creating a shadow if they went over it! That aside, they did an amazing job on the other parts of the service and I was only charged about $300AUD. Also I live in Australia and the bag was only away for 3 months which is lightening speed!!