Quick update: went to my SA in Paris and the bag was taken directly for repair. It is considered as a default (borderline), so will be repaired without any cost to me. The process will take anywhere from 3-4 months. However, on older bags, I don’t think it will be at no cost so if the handle is loose on an Epson Kelly, it’s best to take it in right a way.
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Quick update: went to my SA in Paris and the bag was taken directly for repair. It is considered as a default (borderline), so will be repaired without any cost to me. The process will take anywhere from 3-4 months. However, on older bags, I don’t think it will be at no cost so if the handle is loose on an Epson Kelly, it’s best to take it in right a way.
I wonder if anyone can help?
I understand that Hermes will not touch the inside of a B or K. However, if you have stains inside of your bag and take it to another spa company to just clean the inside of the bag, would that prevent you from getting the outside of the bag cleaned and repaired by Hermes?
I understand that Hermes will not touch the inside of a B or K. However, if you have stains inside of your bag and take it to another spa company to just clean the inside of the bag, would that prevent you from getting the outside of the bag cleaned and repaired by Hermes?
Wait, hermes wont fix the inside of a B or K? Only the outside?
But to answer your questions, I think the rule is that if it has been spa'd by another company in any way, they won't touch the bag. I'm assuming this means the inside too.
Sorry to hear about the stain. Is it stained pretty badly? I have a tiny stain on the outside left side of my B and have yet to fix it lol
But to answer your questions, I think the rule is that if it has been spa'd by another company in any way, they won't touch the bag. I'm assuming this means the inside too.
Sorry to hear about the stain. Is it stained pretty badly? I have a tiny stain on the outside left side of my B and have yet to fix it lol
Its not that bad and inside the front left pocket of my K35. So I never see it and it doesn’t bother me at all. I was just curious as I will have to take my 2007 K into Hermes in the next few years for some minor repairs and touch ups so was just curious.
Oh and yes that it my understanding. They won’t touch the inside of a bag.
If it doesn't really bother you, I would leave your bag as is & not jeopardize
a future spa cleaning unless you want to go through the expense of re-lining your bag
as suggested above.
And yes H will not touch a bag that has been serviced by another company
If it is an ink stain it won't come out for the most part.. I have an agenda that has
an ink mark & remembering taking it to show Claude (NY craftsman retired now) & he told me nothing can fix it
a future spa cleaning unless you want to go through the expense of re-lining your bag
as suggested above.
And yes H will not touch a bag that has been serviced by another company
If it is an ink stain it won't come out for the most part.. I have an agenda that has
an ink mark & remembering taking it to show Claude (NY craftsman retired now) & he told me nothing can fix it
Oh that is good to hear! I would just keep as is. Especially if you can't see it and doesn't bother you.
K35 sounds lovely, definitely have that on my wishlist.
I think that is what I will do - leave it as it is and then take her into H spa when she needs it. She is nearly 15 years old and probably the only thing that needs doing is some of the painted edges and a touch up on a couple of the corners.
Thanks everyone else for your replies.
I acquired a Christine in need of substantial repair (I knew this going in and it was priced accordingly.) I got the quote back from Paris and thought this group might be interested: 
Dear All,
I would like to ask your expertise or experience. There’s this vintage Kelly 28 year 1976 bag that I fell in love with. I wonder if Hermès can do a spa like fix the handle as per the photo. Can also help me confirm if it’s box leather? And also, does this old model doesn’t come with a strap and does Hermès can make one? Thank you in advance for your input.
I would like to ask your expertise or experience. There’s this vintage Kelly 28 year 1976 bag that I fell in love with. I wonder if Hermès can do a spa like fix the handle as per the photo. Can also help me confirm if it’s box leather? And also, does this old model doesn’t come with a strap and does Hermès can make one? Thank you in advance for your input.
Hi! Yes Hermes can usually replace the handle (rather than repair it), it’s not cheap though so please factor that in before purchasing the bag. It looks like box in rouge H to me. I think they may be able to make you a strap but it depends on the scarcity of the leather and it could be a very long wait!
I would check the rest of the bag thoroughly for any cracks though before going ahead as they cannot be repaired. Side panels and top flap seem to be prime areas for problems.
I’ve added a quote I had for similar work to e done to give you an idea on pricing, but please bear in mind this was from 2016 so may have gone up since then. Price is in GBP £s.
Tonimichelle, That break down is so useful and I think you have shown the bag after the work was done.
Jese1988, it's difficult to be sure from the photographs, but the overall condition of that bag looks good and, assuming the leather is not dried out, to be full of potential. Even the handle dos not appear to be cracked and worn where is attached to the rings.
If you take it to Hermes for spa, you will receive a no obligation assessment and estimate.
Obviously if you are going to part with the bag for spa it makes sense to have as much work as is going to be necessary in the foreseeable future done at that time.
Hermes will not alter the original specification of the bag, but I believe I have read that it might be possible to have double rings fitted if the handle is replaced.
Jese1988, it's difficult to be sure from the photographs, but the overall condition of that bag looks good and, assuming the leather is not dried out, to be full of potential. Even the handle dos not appear to be cracked and worn where is attached to the rings.
If you take it to Hermes for spa, you will receive a no obligation assessment and estimate.
Obviously if you are going to part with the bag for spa it makes sense to have as much work as is going to be necessary in the foreseeable future done at that time.
Hermes will not alter the original specification of the bag, but I believe I have read that it might be possible to have double rings fitted if the handle is replaced.
