Hermès New York City Stores
- Thread starter jewelgem
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Is the MM store a zoo? I see you can’t make an appointment online. I had an unfortunate loss and am randomly in nyc. Wanted to see if they have replacement items - no longer online. I know the items are not in my home store and my SA is on vacation.
I went to Madison on a Friday afternoon a few weeks ago during my visit to NYC and was able to get a leather appointment by going to the leather floor and asking (there were a good amount of people already there). I also went to Meatpacking and Wall Street the next day (Saturday) and was able to get a walk-in appointment as well. Both those stores didn’t have much when I went though
Yes, there’s 4? Floors and when I went in, they told me to go to the 4th floor for leather as the SA’s were designated to a specific floor
Yes, but it is not a leather appointment like FSH. You can go and ask for bags on 4 without an appointment, but your chances for a B/K/C will be low.
Never had an issue finding something at the Madison store, even as walk-ins.
I was at Madison last Thursday at 4:30 and it was buzzing. Saw one woman get frustrated at the wait for shoes and an SA kind of raise his voice at her that she needed to wait. It was like a 45 minute rush and then dead. Odd given that it was less busy after the work day technically got out.
Also there was a very young (I’m actually thinking teenage) couple there buying a pair of shoes. They paid in cash and I thought it was the cutest thing ever. It reminded me of my high school mall dates. You can believe I wasn’t shopping at Hermes so it wasn’t at all relatable, but I just love the idea of kids saving up and going shopping for something special (they were discussing the saving).
Also there was a very young (I’m actually thinking teenage) couple there buying a pair of shoes. They paid in cash and I thought it was the cutest thing ever. It reminded me of my high school mall dates. You can believe I wasn’t shopping at Hermes so it wasn’t at all relatable, but I just love the idea of kids saving up and going shopping for something special (they were discussing the saving).
Did you happen to catch the price of the leather yellow/cream jacket?
Wondering when these will start trickling into boutiques!
I was there the day of the monsoon last week and found everyone to be nice and helpful (obviously the store was a bit slower than normal due to the weather). I wasn’t planning to buy anything but ended up with a few things that my home store doesn’t have😬 SA was very sweet to my kids.
Kristina WAS the MD for Madison before she moved back to the Greenwich store. I don’t know who backfilled the role but they are likely new to the role.