Hermès New York City Stores

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Hello is a Kelly Pochette consider a quota bag at Madison, is there a prespend involved to get one or is it only offer to VIP clients. Thank You!!
It is one of the harder bags to get, while not considered a quota a bag in the US, it definitely is sometimes harder than the mini Kelly to come by and yes the SA would need to prove her/his case to the SM on why you deserve it versus another high spend client so you would need a good spend history to help the case.
 
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It is one of the harder bags to get, while not considered a quota a bag in the US, it definitely is sometimes harder than the mini Kelly to come by and yes the SA would need to prove her/his case to the SM on why you deserve it versus another high spend client so you would need a good spend history to help the case.
I see thank you so much, it certainly is one of my wishlist items
 
For anyone interested in mini jypsieres, the bag display wall at Madison has changed from Della Cavallerin bags to mini jypsieres. Lots of different colors and some of multi color bag strap
Just to also add that my SA told me they can't sell you what's on display so if there is a color you like on display but not at the back, you'll need to pick another color. That happened to me when getting my last Constance WTG last month.
 
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Ok the quote didn’t work for me lol but I can second blinggirl74. I’m waiting for a K25 and my SA said to wait for my Kelly before getting another because any bag is gonna delay me getting my Kelly. My SA also confirmed bags don’t count towards your prespend.
Thank you for confirming on this! But would they let us purchase non-QB right after a QB? Or is there a period that I would have to wait? Really wanted to buy a bolide 27 for my mom this year
 
Forgive me if this was already covered, but let me ask again as things do change. Are there categories that are more (or less) favored in terms of pre-spend? How does men's store MTM figure in the mix. Also does the length of customer relationship matter, eg, do these of you who are "old" customers, eg buying Hermes for decades, find it easier to be offered "wish list" quota bags than newer customers?
 
Forgive me if this was already covered, but let me ask again as things do change. Are there categories that are more (or less) favored in terms of pre-spend? How does men's store MTM figure in the mix. Also does the length of customer relationship matter, eg, do these of you who are "old" customers, eg buying Hermes for decades, find it easier to be offered "wish list" quota bags than newer customers?
I would assume Men’s MTM would be quite favorable. For your other questions, there is no rhyme or reason but this thread is used to discuss.
 
Ladies - at an SO appointment, is it possible to request and be approved for QB? My spend is roughly high 20s and I got a C24 in November. Hoping for B25/30 to celebrate my birthday. Thanks!
 
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Ladies - at an SO appointment, is it possible to request and be approved for QB? My spend is roughly high 20s and I got a C24 in November. Hoping for B25/30 to celebrate my birthday. Thanks!
If you are there to place a SO, your store likely thinks they have satisfied you for a bit and probably won’t be forthcoming with a bag offer in the same breath. Feel free to ask but if I were the SA I’d be turned off by the seeming ungratefulness, for lack of a better word.
 
Forgive me if this was already covered, but let me ask again as things do change. Are there categories that are more (or less) favored in terms of pre-spend? How does men's store MTM figure in the mix. Also does the length of customer relationship matter, eg, do these of you who are "old" customers, eg buying Hermes for decades, find it easier to be offered "wish list" quota bags than newer customers?
Hi @jedimaster

i stopped shopping h boutique for many years after my wall st SA left. When I resumed boutique shopping, I had to start anew. My first three offers came at the heels of DH purchasing an H08 watch and a few other items (the watch was new to the store, but he had asked about it bc he read a hodinkee review). DH is also interested in MtM for himself, and it seems that my SA and SM are more impressed with that than my relatively pedestrian RTW purchases. I would say that fine jewelry and home are also popular categories.

Two close friends of mine, one of whom is a long-standing WS client, one H Madison, find it quite easy to be offered coveted, collectors item QBs. They are considered VIPs (I am not in their category). Their status is not only based on their long tenure, but also on their relatively high regular spend.

@HloveH, +1 with @acrowcounted. If you mean that your spend is 2X roughly, I think, as a general rule, the SM might be surprised that you would like another QB. In addition, I have heard that clients are sometimes prevented from obtaining their SO if they have exceeded their QB allotment for the year. JMO
 
Thanks for this 880 - its really helpful. As to the VIPs you noted "relatively high spend", what does that translate to, annually, that is? Sorry to be so granular, but this is the only oasis of info.
 
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Hi All - I was wondering if your qualification for a quota bag is based on how much you spend? Is this speculation or confirmed?? I always thought it was just your relationship with the SA as I have heard friend's stories of getting a B or K with just a shoe purchase and having a good relationship with an SA. I've also watched tons of youtube videos where girls buy few low cost items and get offered a quota bags eventually but with some wait?! So wondering this is actually confirmed? Maybe the rule is different for flagship stores that sell to tourists?
If you were an SA and you had 1 QB to sell each month, would you give it to Client A who spends $20K each time she shops, but is very demanding and entitled, and usually complains and attempts to return some of her purchases but has been shopping with you for about a year now..or would you give it to Client B who usually spends about $2K each time she shops, but is very polite, friendly, and kind. And is always grateful for all your help and always appreciates the things she buys from you and doesn't request you to look for a lot of hard-to-find things and not purchase most of it in the end, but she only has been shopping with you for about 6 months? I am sure different people will have different answers..and I respect that. But the point I am arriving at is that---even with sales targets to reach and meet, let us not forget that SAs, first and foremost, are human beings too. If it irks you, it probably irks the SA too. If you like something, she probably likes it too. So I would say that with salespeople, sales are obviously important.....but offers aren't solely based on that in my experience.....and truly, usually, the connection, trust, and respect that you have for each other tops any number that she has in mind.
 
Thanks for this 880 - it’s really helpful. As to the VIPs you noted "relatively high spend", what does that translate to, annually, that is? Sorry to be so granular, but this is the only oasis of info.
some TPFers on this thread do not believe high spend is necessary at all. They insist that they are not VIPs, and they don’t spend much, and they get box and barenia QB offers, and SO offers, IDKH.

I do not have a wishlist. I have no desire to SO, bc I commissioned a bag by Duret.com once, and while I love it, I nearly had a nervous breakdown making the choices. I was 5X before my SA got a 25B gold sellier, phw, that he thought I would love. He did offer me several 30Bs (I accepted one and rejected the others) and other bags that I rejected before that 25B came in (I have a number of 28k/30B already). However, he is not a leather SA, and I understood that he also doesn’t get the same opportunities as a leather SA. In other words, he can only offer his clients what he is allotted himself.

One of my friends who gets very coveted offers spends at least quadruple or more? times what I spend. She isn’t limited to 2 QBs a year, and she gets multiple offers, including collectibles, the likes of which I will never get. (While I did get three QBs last year, two came from my FSH SA, one, in between the FSH offers, from Madison). My other friend who is a long standing regular at Wall Street, perhaps doesn’t spend as much as the first friend, but she is one of the top clients of that location for many many years and the SM really likes her. I am just making a rough guess, as I truly don’t have any idea. Perhaps someone else will chime in who is more knowledgeable.

ETA: i like to walk in and buy whatever it is that I fall in love with, that I will use, that I can afford. I don’t usually ask for stuff that isn’t in the store, mainly bc I hate looking at h.com or look books, so my SAs find me relatively easy to deal with. I also am not really interested in first floor stock except maybe as gifts. When I have to give scarves or CSGMs as gifts, I often let my SA pick bc I like his taste. (Having said that, several SAs from premier luxury brands —dior, chanel, Hermes, have indicated that they are not really as fond of helping walk in clients on the first floor). Not sure if that data point is useful to you or not, but I thought I would mention it. I am sure plenty of TPFers who adore scarves, CSGM, and fashion jewelry will disagree with me though. I can only speak as to my own experience or observations :smile: I do agree with @showgratitude, that SAs don’t want clients like client A lol

i also agree with @showgratitude on another point. The SAs of my friends mentioned above know my friends love and use their items IRL. I think it’s important that your SA see that you appreciate the things your SA has helped you find.

ETA: my multiples, 5X, etc., exclude leather goods. In theory all spend counts in the US. Heck, in theory there is no requirement for any linked expenditures, but for ease of my calculation, I don’t count leather. My spend is mens RTW, womens RTW, some home, some jewelry and other categories. The shoe department of the old Madison was like a hot attic, so I dint buy many shoes, but that’s changing somewhat. I’ve gotten two QBs from my FSH SA with very little spend, and I surmise part of that is whether they see the potential for spend, but that is a guess. Mainly my FSH and Madison SAs really like chatting with my DH (So arguably that may be really how I get my offers and my 5X rising has nothing to do with it)

ETA: maybe it’s more accurate to say that the friends I mention spend without worrying about prespend. They just happen to genuinely like a lot of stuff and they can afford it. My apologies for the length of this post.
 
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