Hermès New York City Stores

[haute okole]

I posted this as a cautionary tale for those of you who have relationships with SAs in Madison of this scratch a Birkin, Buy a Birkin rumor that is being bandied about regarding the Madison store in particular on an international Facebook Hermes fan page. It has created quite a stir and 99% of the posters were disgusted with the OP for even suggesting intentionally scratching a display bag with the intention of buying it at a reduced price. People are ridiculously desperate out there for any bag. It is actually laughable, if it were not so pathetic.

 

[jimmyshoogirl]

Say bye bye to the display thanks to the adults that *should* know better.


Too bad we couldn’t turn our clocks back to when shopping didn’t involve such weird antics

 

[jimmyshoogirl]

I posted this as a cautionary tale for those of you who have relationships with SAs in Madison of this scratch a Birkin, Buy a Birkin rumor that is being bandied about regarding the Madison store in particular on an international Facebook Hermes fan page. It has created quite a stir and 99% of the posters were disgusted with the OP for even suggesting intentionally scratching a display bag with the intention of buying it at a reduced price. People are ridiculously desperate out there for any bag. It is actually laughable, if it were not so pathetic.

I just find the desperation soooo weird and exhausting! Laughable indeed!

 

[QuelleFromage]

Unless I am mistaken, Hermes will not sell any goods ( leather, RTW, porcelain etc.) that are damaged in any way. That is why the SA does the visual inspection WITH you at the time of sale. It is also implied that you have inspected the item prior to payment. If any damage is noted, the item is taken off the floor, placed in the back, and sent back to Paris as damaged. I have had my SA show me an item, note an imperfection/damage and refuse to sell it to me (offering to source another).
The concept of "luxury shopping and goods" is not consistent with selling damaged goods at a discount.
And I'd love to see what happens to that person after they "accidentally" damage something.

This is 100% correct outside Paris. There is a piece of furniture I have been trying to order for years, and when one finally came in, it had a tiny fault in its structure and could not be sold.
I have been offered a damaged piece in Paris at a discount, but not functionally damaged (and not a bag, a home piece) - not germane to this thread.

 

[olibelli]

Unless I am mistaken, Hermes will not sell any goods ( leather, RTW, porcelain etc.) that are damaged in any way. If any damage is noted, the item is taken off the floor, placed in the back, and sent back to Paris as damaged. I have had my SA show me an item, note an imperfection/damage and refuse to sell it to me (offering to source another).

+1 to this! I have had items I ordered not sold to me after damage was observed, and my SA refused to sell it to me despite me being ok with it. It was sent back to Paris as a damaged good.

 

[waterlily112]

Say bye bye to the display thanks to the adults that *should* know better.


Too bad we couldn’t turn our clocks back to when shopping didn’t involve such weird antics

People as such is why we can't have nice things

 

[Dreaming Big]

People as such is why we can't have nice things

This is why we can't have nice things, darling
Because you break them, I had to take them away
This is why we can't have nice things, honey (oh)
Did you think I wouldn't hear all the things you said about me?
This is why we can't have nice things”

 

[880]

At the NY sample sale, I was looking for a second jacket for DH bc the one he picked did not have a price tag in the usual location. The second one had a price tag, but the jacket’s drawstring was damaged. When I took it to the front of the store, the Cashiers made a note of the damage, and it was my understanding that it would not be returned to the floor.

 

[lulu92]

Hi all,
I am new and lurked around here a little before getting the courage for my first post. I am based in NYC and only discovered the wonders of Hermes recently. Is weekdays afternoons after 4pm a good time to visit the Madison store or is it too close to closing? I am looking to start a customer profile and looking to get some scarves rings and leather bracelets.
And how hard is it to get a lindy 26 PHW in pink/grey/red nowdays? Will there be a 'waitlist' or is it a bag that is often offered if available?
TIA, sorry for the many questions.

 

[QuelleFromage]

Hi all,
I am new and lurked around here a little before getting the courage for my first post. I am based in NYC and only discovered the wonders of Hermes recently. Is weekdays afternoons after 4pm a good time to visit the Madison store or is it too close to closing? I am looking to start a customer profile and looking to get some scarves rings and leather bracelets.
And how hard is it to get a lindy 26 PHW in pink/grey/red nowdays? Will there be a 'waitlist' or is it a bag that is often offered if available?
TIA, sorry for the many questions.

Doesn’t seem like a bad time to me. Weekdays are always better.
Lindys bigger than mini aren’t currently in crazy demand, so, always worth asking. Good luck!

 

[carlinha]

I'm so happy to finally make it back to NYC after 6 long years, due to COVID and other unexpected life events. I couldn't wait to visit the new Madison location, and I was not disappointed. It is everything I imagined it would be and more.


The eye candy was truly mind blowing to me - the best selection I have seen anywhere in a very long time!!!
- a new colorway Kelly Doll charm that I have not seen before (I asked to purchase this but was told no )



I went in with zero expectations but am overjoyed to bring home a few pieces I asked for that had been on my wishlist for a while :
- Mini Lindy Nata clemence GHW (I asked for a neutral Mini Lindy or C18 with GHW and was offered the Nata GHW or Gold PHW; I did not ask for a quota bag)
- Pegase Touch PM in craie/nata/beton
- Bolide on wheels charm in Rose Extreme chèvre chamlika




Even my toddler had fun , the rooftop garden was her favorite part, and she was given a coloring book as we left the store
(Maybe if I plaster my face hard enough onto the glass they'll sell me something )

(Wheeeeeee!!! Running amok in the rooftop garden
OR me when I score something from H )

Instagram vs...

Reality (or trying your best to get your toddler to smile at the camera )

Pretty pleased with her gift from H!

 

[Xthgirl]

I'm so happy to finally make it back to NYC after 6 long years, due to COVID and other unexpected life events. I couldn't wait to visit the new Madison location, and I was not disappointed. It is everything I imagined it would be and more.
View attachment 5657790

The eye candy was truly mind blowing to me - the best selection I have seen anywhere in a very long time!!!
- a new colorway Kelly Doll charm that I have not seen before (I asked to purchase this but was told no )
View attachment 5657779View attachment 5657782
View attachment 5657783

I went in with zero expectations but am overjoyed to bring home a few pieces I asked for that had been on my wishlist for a while :
- Mini Lindy Nata clemence GHW (I asked for a neutral Mini Lindy or C18 with GHW and was offered the Nata GHW or Gold PHW; I did not ask for a quota bag)
- Pegase Touch PM in craie/nata/beton
- Bolide on wheels charm in Rose Extreme chèvre chamlika
View attachment 5657786
View attachment 5657787
View attachment 5657788

Even my toddler had fun , the rooftop garden was her favorite part, and she was given a coloring book as we left the store
(Maybe if I plaster my face hard enough onto the glass they'll sell me something )
View attachment 5657795
(Wheeeeeee!!! Running amok in the rooftop garden
OR me when I score something from H )
View attachment 5657791
Instagram vs...
View attachment 5657789
Reality (or trying your best to get your toddler to smile at the camera )
View attachment 5657793
Pretty pleased with her gift from H!
View attachment 5657796

The mini bollide charm is so cute

 

[carlinha]

The mini bollide charm is so cute

Thank you! It is so adorable, I couldn't resist!!

 

[jimmyshoogirl]

I'm so happy to finally make it back to NYC after 6 long years, due to COVID and other unexpected life events. I couldn't wait to visit the new Madison location, and I was not disappointed. It is everything I imagined it would be and more.
View attachment 5657790

The eye candy was truly mind blowing to me - the best selection I have seen anywhere in a very long time!!!
- a new colorway Kelly Doll charm that I have not seen before (I asked to purchase this but was told no )
View attachment 5657779View attachment 5657782
View attachment 5657783

I went in with zero expectations but am overjoyed to bring home a few pieces I asked for that had been on my wishlist for a while :
- Mini Lindy Nata clemence GHW (I asked for a neutral Mini Lindy or C18 with GHW and was offered the Nata GHW or Gold PHW; I did not ask for a quota bag)
- Pegase Touch PM in craie/nata/beton
- Bolide on wheels charm in Rose Extreme chèvre chamlika
View attachment 5657786
View attachment 5657787
View attachment 5657788

Even my toddler had fun , the rooftop garden was her favorite part, and she was given a coloring book as we left the store
(Maybe if I plaster my face hard enough onto the glass they'll sell me something )
View attachment 5657795
(Wheeeeeee!!! Running amok in the rooftop garden
OR me when I score something from H )
View attachment 5657791
Instagram vs...
View attachment 5657789
Reality (or trying your best to get your toddler to smile at the camera )
View attachment 5657793
Pretty pleased with her gift from H!
View attachment 5657796

Sooo cute! That would totally be me with my face smashed against the glass

Congrats on your goodies!!

 

[Crapples]

@carlinha if you don’t mind sharing. I’m dying to know. How much is the Bolide charm. It is beautiful! So cute!