**Hermes Chat**

[880]

I was originally looking for a non-black (or even non neutral) croc B since B feels more casual to me

I would trust your original instinct when I deviate and buy a deal that is not exactly what I wanted, I still end up hankering for what I wanted in the first place. It can cost more in the long run to succumb to a deal that is not your first choice.

 

[LailaT]

Hello TPFers, It’s been forever since I was around these threads so pls forgive me if this isn’t the best place to ask my question!
I purchased a second hand travel Bolide Relax that has it’s clochette and pair of keys but is missing the cadena. I see eBay has several options out of Japan for the most part. But I don’t want to be stuck with counterfeit. Do you recommend it’s best I take the bag into an H boutique and request to purchase a lock to match my original keys?

 

[textilegirl]

Hello TPFers, It’s been forever since I was around these threads so pls forgive me if this isn’t the best place to ask my question!
I purchased a second hand travel Bolide Relax that has it’s clochette and pair of keys but is missing the cadena. I see eBay has several options out of Japan for the most part. But I don’t want to be stuck with counterfeit. Do you recommend it’s best I take the bag into an H boutique and request to purchase a lock to match my original keys?

I’ve found that getting a replacement clochette/lock/keys is pretty straightforward, but takes months, at least at Madison where lead times seem especially long, and of course you’ll be without your bag.

 

[LailaT]

I’ve found that getting a replacement clochette/lock/keys is pretty straightforward, but takes months, at least at Madison where lead times seem especially long, and of course you’ll be without your bag.

thank you
that makes me reconsider even wanting a lock! it was more to have the bag ‘complete’ than because I intended to use a lock. perhaps I should reframe my situation as, saving an ounce or two of carrying weight to simply enjoy the bag lockless!!

 

[textilegirl]

thank you
that makes me reconsider even wanting a lock! it was more to have the bag ‘complete’ than because I intended to use a lock. perhaps I should reframe my situation as, saving an ounce or two of carrying weight to simply enjoy the bag lockless!!

Honestly, that's probably what I would do, given the time frame, at least at Madison. I'm guessing that even though there's no leather to match and so it should be a quick 'repair', they will want to take a look at the bag before they agree to do anything. That likely means there's no shortcut; you're in line with everyone else waiting to have their bag to pass muster before moving on to the repair stage. If the lock isn't essential, I'd just enjoy the bag without it.

 

[880]

Hello TPFers, It’s been forever since I was around these threads so pls forgive me if this isn’t the best place to ask my question!
I purchased a second hand travel Bolide Relax that has it’s clochette and pair of keys but is missing the cadena. I see eBay has several options out of Japan for the most part. But I don’t want to be stuck with counterfeit. Do you recommend it’s best I take the bag into an H boutique and request to purchase a lock to match my original keys?

Hi @LailaT,
I think in this case, getting a cadena and keys from a reputable reseller might be the easiest. . .

 

[Kuma_Lisa]

I have a question regarding shopping resale. For those who purchase both from your SA at a boutique and resale, how comfortable are you about that? Does your SA know? Is purchasing from resale considered just as bad as being a reseller?

Editing to add: I am not interested in purchasing something my SA can source for me. It’s about an item your SA tells you unlikely to be in an offer.

 

[QuelleFromage]

thank you
that makes me reconsider even wanting a lock! it was more to have the bag ‘complete’ than because I intended to use a lock. perhaps I should reframe my situation as, saving an ounce or two of carrying weight to simply enjoy the bag lockless!!

If you don't need a lock because you don't actually use it on the bag, perhaps wait? If you ever feel like you want to complete the set, you can always order one. Spoken as someone who has a zillion locks sitting in boxes unused.

I have a question regarding shopping resale. For those who purchase both from your SA at a boutique and resale, how comfortable are you about that? Does your SA know? Is purchasing from resale considered just as bad as being a reseller?

Editing to add: I am not interested in purchasing something my SA can source for me. It’s about an item your SA tells you unlikely to be in an offer.

There are many threads on this; the "H relationship" thread is one.

 

[Love Of My Life]

I have a question regarding shopping resale. For those who purchase both from your SA at a boutique and resale, how comfortable are you about that? Does your SA know? Is purchasing from resale considered just as bad as being a reseller?

Editing to add: I am not interested in purchasing something my SA can source for me. It’s about an item your SA tells you unlikely to be in an offer.

Would not be blatant about telling an SA that you made a purchase on the secondary market.
That is strictly your call in a manner of speaking.

 

[OnlyModa]

OK, tPFriends. This is the third time I have fallen into the same exact pile of manure so this one is completely on me. I have ended up at the local store with three separate friends who each don’t have their own SA, each made a purchase from mine and each have since returned the items. Of course, I understand they are grown adults who are responsible for themselves and, I know my SA is better than thinking it’s my fault but I still feel bad. I think my new hard rule is that I do not go shopping to Hermes with friends who don’t have their own sales people anymore. I have to now actively refuse that activity, as fun as it may be.

What I don’t understand is, do people really return that much? I have literally never returned anything I have purchased in person. I’m not judging those who do, I just don’t understand it.

 

[tinkerbell68]

What I don’t understand is, do people really return that much? I have literally never returned anything I have purchased in person. I’m not judging those who do, I just don’t understand it.

I’m with you but I suspect some people kept swept up in the moment and then have buyer’s remorse. I generally only return things that I have ordered online and thus size or styling didn’t work for me. I’ve only returned (read: exchanged) items to Hermès that my SA ordered for me and which, upon trying, were the wrong size…unsurprising given the inconsistency of RTW sizing.

 

[benjinito]

OK, tPFriends. This is the third time I have fallen into the same exact pile of manure so this one is completely on me. I have ended up at the local store with three separate friends who each don’t have their own SA, each made a purchase from mine and each have since returned the items. Of course, I understand they are grown adults who are responsible for themselves and, I know my SA is better than thinking it’s my fault but I still feel bad. I think my new hard rule is that I do not go shopping to Hermes with friends who don’t have their own sales people anymore. I have to now actively refuse that activity, as fun as it may be.

What I don’t understand is, do people really return that much? I have literally never returned anything I have purchased in person. I’m not judging those who do, I just don’t understand it.

If they bought it in store, they would only get store credit back right? So they’ll just have to buy something else and your SA would get her commission anyway?

I don’t personally return things I buy in person, but I kinda get it. Before the pandemic, I used to be able to take a few days to think about a purchase and do my research before taking the plunge. Nowadays, if you don’t buy it, you might never see the item again. Once I took a day to think about a Chanel bag and my store sold the 4 bags they had in stock within those 24 hours (!!!)

 

[Love Of My Life]

OK, tPFriends. This is the third time I have fallen into the same exact pile of manure so this one is completely on me. I have ended up at the local store with three separate friends who each don’t have their own SA, each made a purchase from mine and each have since returned the items. Of course, I understand they are grown adults who are responsible for themselves and, I know my SA is better than thinking it’s my fault but I still feel bad. I think my new hard rule is that I do not go shopping to Hermes with friends who don’t have their own sales people anymore. I have to now actively refuse that activity, as fun as it may be.

What I don’t understand is, do people really return that much? I have literally never returned anything I have purchased in person. I’m not judging those who do, I just don’t understand it.

You are likely not the first who has brought friends into shop at H with returns. It happens
& SA's understand.. it's part of the nature of the business
I prefer to shop on my own & don't make it a habit to return anything I've bought.
Why people return is a mystery? Perhaps they just re-evaluate their purchase & discover it
doesn't fit in their lifestyle or they ask their family/friends & they all chime in with multiple opinions

 

[miss mitzi]

OK, tPFriends. This is the third time I have fallen into the same exact pile of manure so this one is completely on me. I have ended up at the local store with three separate friends who each don’t have their own SA, each made a purchase from mine and each have since returned the items. Of course, I understand they are grown adults who are responsible for themselves and, I know my SA is better than thinking it’s my fault but I still feel bad. I think my new hard rule is that I do not go shopping to Hermes with friends who don’t have their own sales people anymore. I have to now actively refuse that activity, as fun as it may be.

What I don’t understand is, do people really return that much? I have literally never returned anything I have purchased in person. I’m not judging those who do, I just don’t understand it.

Oh my gosh. Thanks for sharing. I usually shop by myself, but this is good to know. I should keep H shopping as my private hobby/activity.

 

[Gin&H]

OK, tPFriends. This is the third time I have fallen into the same exact pile of manure so this one is completely on me. I have ended up at the local store with three separate friends who each don’t have their own SA, each made a purchase from mine and each have since returned the items. Of course, I understand they are grown adults who are responsible for themselves and, I know my SA is better than thinking it’s my fault but I still feel bad. I think my new hard rule is that I do not go shopping to Hermes with friends who don’t have their own sales people anymore. I have to now actively refuse that activity, as fun as it may be.

What I don’t understand is, do people really return that much? I have literally never returned anything I have purchased in person. I’m not judging those who do, I just don’t understand it.

Don’t be hard on yourself for shopping with your friends that didn’t have SAs. They’re your friends and it’s the reason why we are on TPF - it’s fun to connect with others who love fashion and handbags.

I don’t make returns but it’s also usually because I plan my visits and have items set aside so that I have a rough idea of what I like to buy and therefore know what to expect when checking out. Like @tinkerbell68 posted, I’m sure they must’ve gotten swept up in the excitement and just didn’t realize how much it cost or when they got home, got buyers remorse. Sometimes it can be an act of “saving face” or “keeping up with the jones”. Easier said than done but try not to fret too much about your friends’ returns. Your SA will understand and your friends will get store credit and hopefully be more decisive and thoughtful about their future purchase so your SA will still get a commission. But I agree, to avoid future stress, it might be a private hobby or if they have their own SA. If only we all could be as fortunate as @880 and @haute okole to find not only fashion friends but true friends to shop with in the boutiques! ❤️