**Hermes Chat**

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Lol.. It is normal for SA's to reach out to you this time of the year? I adore my SA but within the last two weeks I have had so many messages from her. Unfortunately not with a bag offer but for the other items she knows I would like to get. Imagine getting a text that starts with:
"Hi, I've something for you I'm sure you'll love........"
Yes, I am getting many texts ... do you have any creative ways of saying no? I'm running out of ideas!
Wow! You guys are super lucky!
I'm getting a lot of texts (and consistent/quick communication) from my Vuitton SA...but Hermes SA is nowhere to be found! :sad:
 
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Wow! You guys are super lucky!
I'm getting a lot of texts (and consistent/quick communication) from my Vuitton SA...but Hermes SA is nowhere to be found! :sad:
Weellll I don't know if "lucky" is the right word!! I would prefer if the text was "your HG bag is here, come and get it!" vs
"just saying hi :heart::heart:" (yes my SA texted me that yesterday, hearts and all) or "we got these new wallets in, are you interested?"
or "we just got this $16000 watch, can I send you a payment link?" :lol::lol: (The answer was NO.)
 
Weellll I don't know if "lucky" is the right word!! I would prefer if the text was "your HG bag is here, come and get it!" vs
"just saying hi :heart::heart:" (yes my SA texted me that yesterday, hearts and all) or "we got these new wallets in, are you interested?"
or "we just got this $16000 watch, can I send you a payment link?" :lol::lol: (The answer was NO.)
I think less people are shopping so the SAs need sales.
 
Wow! You guys are super lucky!
I'm getting a lot of texts (and consistent/quick communication) from my Vuitton SA...but Hermes SA is nowhere to be found! :sad:
Weellll I don't know if "lucky" is the right word!! I would prefer if the text was "your HG bag is here, come and get it!" vs
"just saying hi :heart::heart:" (yes my SA texted me that yesterday, hearts and all) or "we got these new wallets in, are you interested?"
or "we just got this $16000 watch, can I send you a payment link?" :lol::lol: (The answer was NO.)
Indeed. Might also be because she knows I could be just around the corner because I have meetings in the area most of the time. 😅.
 
I think less people are shopping so the SAs need sales.
It sounds like the holiday season isn't as busy as they'd hoped so far. I went in last week for a few things, no bags, got a bunch of holiday gifts (chocolates, ornaments, etc. etc.) and my SA telling me to pop in if I'm bored. :lol:
This is a very interesting contrast to what people are saying in the "Maintaining H Relationship" thread.

Over there, people are saying SA's are super swamped on a daily basis (and even more so because of the holidays) and don't even have time to read/answer texts, much less help out clients.
 
It sounds like the holiday season isn't as busy as they'd hoped so far. I went in last week for a few things, no bags, got a bunch of holiday gifts (chocolates, ornaments, etc. etc.) and my SA telling me to pop in if I'm bored. :lol:
My Chanel SA said the same thing. She said it’s been really slow this holiday season compared to previous years
 
This is a very interesting contrast to what people are saying in the "Maintaining H Relationship" thread.

Over there, people are saying SA's are super swamped on a daily basis (and even more so because of the holidays) and don't even have time to read/answer texts, much less help out clients.
Even during "slower times" SAs are still receiving a TON of texts, maybe less than peak but still more than they can comfortably read/reply to. They're still prioritizing their favorites. The general MO doesn't change much I think. [My guess is] if anything, they're probably prioritizing texting their top clients even more, since those are the ones they can count on to meaningfully boost their sales numbers.
 
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