Hermes boutiques in London
- Thread starter Roxane
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I was wondering if anyone has contact details of a SA who used to work in the Glasgow store before it got permanently closed? She is Polish and I've heard she relocated to work in one of the boutiques in London. I don't know which store she is currently at and unfortunately lost her card. Many thanks!
…if you can, get there early morning before the q. They will usually ask you at the door what it is you are looking for. And of course do update us here how it went!
Thanks so much - super helpful! I’m still WFH at the moment so trying to figure out when I can pop by the store but will def let you all know…if you can, get there early morning before the q. They will usually ask you at the door what it is you are looking for. And of course do update us here how it went!
On a related question, the H website says that the stores all offer a “remote selling experience, at your convenience”. I assume it’s a Covid measure - but does anyone know what that means? Is it shopping via the phone?
Hi ladies, is it easy to score a Lindy 24/26 in the London Bond Street store? I don’t live anywhere close to the stores and I’m planning a trip to London next month. I missed 5-6 restock online already and it’s really depressing
seeing the bag u want and go in seconds. It would be lovely if I could score one in my trip.
seeing the bag u want and go in seconds. It would be lovely if I could score one in my trip.Hello - just wanted to update on my wish that I placed in April. I was offered my wish today, will go and see it on Saturday to be sure but will most likely buy. It is a B35 Blue Nuit GHW in Togo.
I'm so pleased for you! That is such a fabulous bag offer, you're incredibly lucky! And it's also good to hear that offers are coming through quite quickly in London
Did you follow-up with you SA since you created your wishlist or just wait for it to happen?
Have fun on Saturday xx
I'm so pleased for you! That is such a fabulous bag offer, you're incredibly lucky! And it's also good to hear that offers are coming through quite quickly in London
Did you follow-up with you SA since you created your wishlist or just wait for it to happen?
Have fun on Saturday xx
Quite honestly, I put the wish in and expected it to disappear into the Hermes ether. With talks of low stock and a long wish list for London stores I let it be and assumed I would need to renew it once the 8 months went by. The email was a nice surprise especially as I was not expecting it!
Hi ladies, is it easy to score a Lindy 24/26 in the London Bond Street store? I don’t live anywhere close to the stores and I’m planning a trip to London next month. I missed 5-6 restock online already and it’s really depressing
Yes I’ve been offered a Lindy in the size you’re looking for in Etoupe but didn’t take it. I think it is definitely possible but stock is low.
That’s amazing congratulations! Do you mind me asking if you had a purchase history or had built on since April?
I had a small purchase history, mostly shoes, home goods, and shawls. I have an Evie which I bought last October, and a Kelly that was pre-owned. I had not been back in the store since April. I’ve maybe spent close to a B35 over the past three-four years.
Hello lovelies, thought I did update everyone. My london SA confirmed that our worldwide profile is merged to a degree, but only for quota bags. They cannot see any other purchases we have made, only the number of B and K we have purchased. The quota is 2 b/k per year worldwide, and if your alc comes after you have filled that quota, you need to wait till the following year to pickup your alc.
May I ask whether you buy things from the same SA? Without booking i find it hard to be sure my SA is available at the time I go to the store.
I was told it’s best to buy from the same SA so would be great to know how to manage that if walk in. Do you wait until she’s available? Or simply shop with another SA?
I would normally send an email to her Hermes email address and ask for her availability to book an appointment directly with her. Alternatively, in the UK you can call the customer support number from the website and try to arrange an appointment through them. They have full access to the individual stores' calendars however, some stores do not update the calendars on time and you may have issues booking an appointment this way.
I usually text my SA to ask if he’s working on a particular day and tell him I’m planning on walking in (Selfridges H). If he is serving someone else, I just wait but specifically for him and if there are people in front of me, he usually just says I already have an appointment and he serves me next. He’s chill though, he doesn’t mind if I purchase with another SA, it’s not individual commission based so it’s not like I’m taking anything away from him. But I LIKE purchasing from him because he knows me and what I want and like and he’ll reign me in if I’m going a bit crazy!