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You can not buy anything at Hermes. The ban can also be global. Yet, I am unsure whether a ban would extend to brands owned by Hermes, but I doubt anyone who’s banned would be shopping at the others John Lobb, St Louis, etc… anyways.I’m just wondering if being black listed means? Are you not allowed to buy anything at all or u just don’t give you bags?
Do you buy multiples of the same item (like of LV)? Do you resell?I am just wondering if this ever happened to you? I've been trying to order online and I've been getting this message.
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no I don't buy the same item and i do not resell as well. the only same item i bought is a bride a brac but in different color.Do you buy multiples of the same item (like of LV)? Do you resell?
You should call the customer service phone number and see what’s up. “risk management” sounds like suspected fraud with your shipping address or the credit card. Hopefully they’ll be able to give you exact details.no I don't buy the same item and i do not resell as well. the only same item i bought is a bride a brac but in different color.
no I don't buy the same item and i do not resell as well. the only same item i bought is a bride a brac but in different color.
I hope it's easily remedied. If as acrowcounted suggests, it's a cc issue, it might be easily rectified.You should call the customer service phone number and see what’s up. “risk management” sounds like suspected fraud with your shipping address or the credit card. Hopefully they’ll be able to give you exact details.
I called CS and they told me that they do not know the reason because the checking is automated. They told me to try again but I already did and it failed several times. They even told me that my account is fine and just try to go to the store to purchase. I just want an As De Coeur bracelet and it's not available in my local store.I hope it's easily remedied. If as acrowcounted suggests, it's a cc issue, it might be easily rectified.
Your SA in the store can order it from the website for you if you go into the store in person.I called CS and they told me that they do not know the reason because the checking is automated. They told me to try again but I already did and it failed several times. They even told me that my account is fine and just try to go to the store to purchase. I just want an As De Coeur bracelet and it's not available in my local store.
okay thank you! i will do it like this.Your SA in the store can order it from the website for you if you go into the store in person.
Did you manage to purchase anything online since then? (Just curious)I called CS and they told me that they do not know the reason because the checking is automated. They told me to try again but I already did and it failed several times. They even told me that my account is fine and just try to go to the store to purchase. I just want an As De Coeur bracelet and it's not available in my local store.
yes I did but I had to call customer service so they can like manually confirm my order.Did you manage to purchase anything online since then? (Just curious)
How annoying! They really have us jump through hoops to buy their products!yes I did but I had to call customer service so they can like manually confirm my order.