TravelBug said:My eyes and my brain hurt ... Stories like this convince me to stay the heck away from ebay - what a nightmare!
I have successfully purchased authentic items from ebay.
You have to just be careful; buy from reputable sellers with immaculate feedback, and use the same criteria with buyers.
Apple, I'm sorry to say that you brought this upon yourself by A) giving a potentially shady buyer the okay to bid on your item, and then B) changing your story midstream (the business with the coffee). You were not 100% honest with the buyer, you really don't have the moral high ground here.