I ordered a pair of YSL tribtoo mid heels in Napa black, they sent me the wrong shoes, it arrived in patent! That did ship out very fast, the next day after I ordered it. I contacted them and they said to send it back right away with proof of the shipment back, and they would send me the right shoes. I did that immediately, it's been a week, nothing! I constantly email them to follow up, I am promised they will send the tracking number right away, and still nothing! For over a week!! And they hardly reply my emails.
It's very disappointing, I'm very upset, I hope I haven't been cheated. 😭😭