Has anyone shopped at Italist?

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#35
I reside near San Francisco and placed an order last Thursday. I received it yesterday (Wednesday) from Rome. I was tracking it through DHL.


It's a Givenchy Nightingale and it appears to be legitimate.


If you look at their website, they do have limited variety on each designer.


I noticed that when I charged it to my Amex at first, it was rejected. Then I tried a Visa card and it also got rejected - because it is a charge from overseas.


Once I confirmed it was a legitimate charge through my bank card, it went through immediately.


I agree with another subscriber that it seems similar to Farfetch. Smaller boutiques are selling on it that may have one or two items on hand - not a huge quantity.


I hope that helps. I would definitely purchase from them again.
 
#37
Do not buy from this site, if you want to return a item for any reason ( even for defect item) you will have to pay Duty in advance again! They do not cover for return shipping, and they will not refund the duty tax and shipping charges back to you! I just had a horrible experience with them. I purchased a Fendi Bag for €1900 and the Duty tax and shipping was €350 ! And to return the bag I have to pay additional duty in advance and won't get this money back! Farfetch is a much better company, they offer free return shipping and you will get 100% refund including duty tax!
 
#38
Hi! I'm new here x
So happy I stumbled across this thread. Eyeing a beautiful McQueen clutch that I can't find anywhere else, but like everyone else here I had doubts about the Italist website. Seems like it's a safe bet though!
 
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#39
Steffy_ said:
Hi! I'm new here and would love to have a friend code if anyone can spare one? More than happy to pass a code on to the next person after I've signed up!

So happy I stumbled across this thread. Eyeing a beautiful McQueen clutch that I can't find anywhere else, but like everyone else here I had doubts about the Italist website. Seems like it's a safe bet though!
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x

I've placed several orders with them, very happy with products and shipping. Never had to return anything so I can't tell you how good/bad the process is. My personal view is if you're unsure about something, stick with the usual Saks/NM/BG etc to ensure 100% hassle free returns, international retailers have a more complicated process due to customs, duty and paperwork, and that's just the way things are at the moment. There's always hope that it'll be more streamlined and easier down the road....
 
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#40
jmc3007 said:
x

I've placed several orders with them, very happy with products and shipping. Never had to return anything so I can't tell you how good/bad the process is. My personal view is if you're unsure about something, stick with the usual Saks/NM/BG etc to ensure 100% hassle free returns, international retailers have a more complicated process due to customs, duty and paperwork, and that's just the way things are at the moment. There's always hope that it'll be more streamlined and easier down the road....
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Thank you!! I'm just trying to sort out a few more details then will place my order :) Excited.
 
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