Has anyone shopped at Italist?

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#301
Given the mostly positive reviews here, I decided to place an order. Glad to report everything went seamlessly. Placed my order late Saturday night, got an acceptance email Sunday, shipment email Monday and my order was delivered to me in NYC via DHL this morning in perfect condition!!!

Wouldn’t hesitate to use them again should I find something of interest in the future.
 
#303
I emailed them, and got what seemed like a somewhat automated response in reply... they just said all their items are brand new and authentic, so then I asked if the item pictured will be the one I actually receive, and I got another automated-type response that didn't really answer my question. :/ Still debating if I should just give it a shot and purchase the wallet... I'm not worried about the returning aspect, I'm more worried about receiving an item that has a big scratch on it or something like that which is why it's such a ridiculously good price.
 
#304
Kiki aokl said:
Hello everyone. I was so unhappy, I just ordered a coat for $380 in Italian.com but they sent me a bags that is like 20 dollar. That couldn't be happen. They scam people. I emailed them but no response. I can do nothing now.:(
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Was it Italian.com or the website Italist?

Edit: nevermind, I see this has already been asked!
 
#305
handbagkay said:
I emailed them, and got what seemed like a somewhat automated response in reply... they just said all their items are brand new and authentic, so then I asked if the item pictured will be the one I actually receive, and I got another automated-type response that didn't really answer my question. :/ Still debating if I should just give it a shot and purchase the wallet... I'm not worried about the returning aspect, I'm more worried about receiving an item that has a big scratch on it or something like that which is why it's such a ridiculously good price.
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I think it just depends on the individual boutique. Can you email the specific boutique the item is coming from and see if you can get a better response? I have been very happy with my purchases from Italist, but they were from one boutique.
 
#306
nicole0612 said:
I think it just depends on the individual boutique. Can you email the specific boutique the item is coming from and see if you can get a better response? I have been very happy with my purchases from Italist, but they were from one boutique.
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I'm not sure how to find out which boutique the item is coming from, it's not listed on the item's page. :/

However, regardless of that, I actually ended up ordering a different wallet from italist (not the Givenchy I mentioned previously). So hopefully all goes well, I'll post here again when I receive it and let everyone know how it goes. :)
 
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#307
Has anyone had any of their items professionally authenticated? I've had my eye on something for so long, but I'm afraid to bite the bullet considering what everyone else has said about their returns policy eek
 
#309
Ordered on Sunday evening, delivered on Wednesday. No doubt it was fast.

Packaging was nonexistent, no tissue or bubble wrap.

No invoice inside. Outside had 2 8x11 printout, one of merchandise, including amt, the other is shipping info. Both were just taped to box. Kinda shoddy.

Actual item was pair of shoes. It was last pair in my sz, but there were slight marks that I can't remove, and the color is slightly worn off on both heels. It seems authentic, and even tho its not pristine, I dont want to deal w return.

They're still far off from competing w farfetch imo.
 
#310
randr21 said:
Ordered on Sunday evening, delivered on Wednesday. No doubt it was fast.

Packaging was nonexistent, no tissue or bubble wrap.

No invoice inside. Outside had 2 8x11 printout, one of merchandise, including amt, the other is shipping info. Both were just taped to box. Kinda shoddy.

Actual item was pair of shoes. It was last pair in my sz, but there were slight marks that I can't remove, and the color is slightly worn off on both heels. It seems authentic, and even tho its not pristine, I dont want to deal w return.

They're still far off from competing w farfetch imo.
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Does the website usually tell you when there's only one left in stock? Thanks!
 
#311
randr21 said:
Ordered on Sunday evening, delivered on Wednesday. No doubt it was fast.

Packaging was nonexistent, no tissue or bubble wrap.

No invoice inside. Outside had 2 8x11 printout, one of merchandise, including amt, the other is shipping info. Both were just taped to box. Kinda shoddy.

Actual item was pair of shoes. It was last pair in my sz, but there were slight marks that I can't remove, and the color is slightly worn off on both heels. It seems authentic, and even tho its not pristine, I dont want to deal w return.

They're still far off from competing w farfetch imo.
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That's really annoying. Can you post pictures? I'm interested to see how they let them go in that condition. Also, how did you find out/know it was the last pair in your size? (I know normally they only have one in each pair, but it's never stated)
 
#312
cosmickitt3n said:
Does the website usually tell you when there's only one left in stock? Thanks!
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ashlie said:
That's really annoying. Can you post pictures? I'm interested to see how they let them go in that condition. Also, how did you find out/know it was the last pair in your size? (I know normally they only have one in each pair, but it's never stated)
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I cant recall if it shows how many are left while u are shopping, but I know bc after I purchased, my sz was greyed out as not available.

But only if u desperately want a big saving for a hard to find item on sale, but is willing to take a risk. Must know your sz beforehand is my recommendation.
 
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