Has anyone shopped at Italist?

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#181
I got their reply finally regarding my issue but they asked me to return the item and i have to pay the return delivery cost + the original delivery cost. I am wondering why should i have to pay for their fault and finally i got nothing!

I am requesting them for the FULL REFUND or offer further discount so that i can repair the wallet locally. And of coz I am still waiting for their reply.

I am sure i won't give them any second chance. I would prefer to pay more for a better service. They are not doing the business honestly.
 
#183
I got their refund after returning the defective wallet, but they disappointed me again as they didnt refund the total amount of what i have paid. They did not bear the return shipping cost and the original shipping cost, which means i have to pay Euro 66 for nothing!! Thats really a joke! This shop already on my BLACK BLACK list.
 
#184
I was gna order from them because of the competitive pricing but a few things did not sit well with me. Varied prices in different currencies that really didn't tally. High shipping costs and tax also put me off. So I gave them a miss and it looks like I made the right decision reading about what's happened to other ppl.
 
#185
I recently bought a pair of mens Ferragamo shoes. They were
promptly shipped from Italy to my home in Florida and they were the right size, however they sent me a EEE width shoe which is very wide and not suited for most feet. When I contacted them to address this issue, they seemed unaware of this important shoe size measure. Take note of this as at least these shoes did not offer a width size to choose from. Also they claimed to not charge any taxes and when and additional 20 Euros were added they told me it was import duties!
 
#188
bornbeauty said:
Hello Sarah, thanks for sharing your experience. Now, I'm feeling more confident about making my purchase and I'm hoping that mom loves it. But I have a question, what exactly did you buy from Italist and how long did it take for the product to arrive? Appreciate your answer, thanks :loveeyes:
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Everything I order comes in two days through DHL. I'm located in New York.
 
#189
sarahmdz said:
Hi Ashlie, wow 2 days? I thought 3 days was impressive:smile1: How many times have you shopped from Italist and what's your fave buy yet?
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I'm a huge shoe lover but it's really hard to find my size!! Louboutin and Valentino are my go to and for some reason they don't sell 39.5 haha but if they do I usually scap them up. I've found a bunch of loubs that I've never seen here in the states. I'm eying a few bags so I'm predicting that will soon be my favorite 🤗
 
#190
leatherlove3 said:
Hello ladies, I've been looking for a place where I can talk to other Italist shoppers. I'm so happy I discovered this thread, it truly makes me excited to shop more:smile1: I love Valentino and it's been difficult to find unique Valentino finds or other designer brand finds for that matter here. But when a friend referred Italist to me, I was instantly hooked. I couldn't stop browsing for days. And now, I've shopped two times already, both excellent purchases. I'm just really excited to buy again and have fellow Italist shoppers and lovers here :p cheers!
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Aww! That's awesome!! What have you purchased so far? x
 
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#192
I have been tempted to shop from them but I dont understand why the tax is almost 20%?

Here in FL is only 6%, and when purchasing from places like Matches, they break down the duty, and it comes out to around 8-9%.
 
#195
x

I just recently discovered Farfetch and Italist while looking for a Burberry sneaker since the official Burberry site did not have the shoe in stock at all and had a price tag of $495.

Farfetch had the shoe in stock, but unfortunately the size I needed was out of stock..
The great thing about Farfetch is that there's free shipping and on top of that you can add 10% off with no minimum purchase amount.

So, my only alternative was Italist. A bit of searching led me to this thread. After reading some good and bad, I decided to take the plunge myself and purchase the shoe. At this moment, my order is still processing. I hope to have the shoe later this week or as early as possible. I hope nothing bad occurs throughout the process. The only thing I'm worried about is that I checked the item listing today and it shows the size I placed an order for already is out of stock.. I'm crossing my fingers that I purchased the last one. :search:

These were the shoes I ordered -- italist.com/images/mkt/products/708490/56c97976ecd09_zoom.jpg
 
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