Gucci sales-outlet-web-and auction deals CHAT thread

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Just contacted Saks and see why my order is still in process,
This order is processing on through now and its pending verification but once it passes that it will prepare to ship. So it was just updated with a new payment method and when that was done it started the processing.

T.T" What takes so long to get my payment verified?
Sounds like you are close. Hang in there.

Thanks for the info.

A few days ago I saw this bag listed on Saks' website. I no longer see it in Camelia.
I saw black and red in stock two days ago but not in the camelia color.

This is getting really weird. My Camelia Disco order was just cancelled per an email from Saks. Then 20 minutes later .. I received this email:

I am contacting you regarding your purchase of the Soho Leather Disco Bag from order --------. Unfortunately, we encountered a system error that required a new order to be completed for this item. We will honor the original price, however, we need to charge you the current selling price and credit you back the difference. If you would like us to proceed please contact us. You may reach us using our "Live Chat" feature on Saks.com or by dialing 1.8777.551.7257. We look forward to hearing from you!

Does anyone know for sure if there is actual stock available? (I see 1 order shipped.) I will be travelling in a couple weeks and cannot submit my order unless I know it will ship in the next week? Note the wrong phone number too ? lol
Hmmm... I wonder if Saks had a payment issue with your card due to the long time lapse. I used my Saks card if that helps anyone.
 
I received the same message/cancellation and I had previously ordered on 11/21. I live chatted and repurchased the bag but they said that there's no guarantee that it will be coming.

Sorry...I misunderstood ... I didn't realize you already called cs. I really hope you get it. :girlsigh: I don't why they are handling each order differently. I just can't wait any longer without a ship date... too many road trips coming up.

Ugh!! Mine actually shows CANCELLED!! I am so sad now :(

Oh no! So sorry. I hope your orders get processed soon. Especially after such a long wait.
 
Sorry...I misunderstood ... I didn't realize you already called cs. I really hope you get it. :girlsigh: I don't why they are handling each order differently. I just can't wait any longer without a ship date... too many road trips coming up.
Hi. I understand we can't change our plans over a ship date so I hope yours comes asap. :)
Mine finally says processed; with an estimated ship date on or before 3/2.
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Yes. It is scheduled to arrive on the 28th. Happy to hear your order has been processed. Excited for you!
Thank you. Wow. You're finally gonna get it Tuesday. How awesome is that! :)
Please post photos when it finally arrives!

Yeiiii so happy for you!!![emoji122][emoji122][emoji122][emoji51][emoji51] not mine is still not submitted[emoji29][emoji29] please as soon as you get it post a pic of the most wanted and long-awaited bag LoL

Thank you. But I still haven't received shipping confirmation. AmorNChanel above has! Can't wait to see it either. :)
 
Yeah I know it's crazy. I was getting envious that everyone was getting either an email or revised status except for me; and then last night around 9pm EST mine said "processed" with an estimated ship date on or before 3/2.

I hope yours changes to "processed" also.
Finally just received an email that my order is finally processed!! After waiting 3 months!! But again I don't want to get my hopes high until I get the tracking numbers.
 
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