Yes this happened to me as well it's the way it is set up with the zipper because my larger Soho with this shape but has the chain strap but zips on top, also has bend/creases up top after a few months of use.Yes my bag has the same bend on the top side (the zipper side) .. I went to the Gucci store and they are the same. They feel the same, size and leather quality. My friend has the black one and she has the same issue with the bend of the leather, but she says that it happened after a couple of months , and nor right away.