I am just catching up on this thread. First of all, I am terribly sorry that you had to experience this.
Aside from the bait and switch scenario that happens to many a department store, I must also tell you something that my SIL shared with me. She works for the Department of Homeland Security in Customs and Border protection. Part of her job is to physically inspect the contents of some of the containers that come into the ports. They have caught several major department stores buying and importing goods from less-than-reputable sources.
She will never shop at a department store after seeing all of this. She buys all of her clothing and such from local second-hand boutiques. It is very sad, but it happens when stores want to cut corners and cut costs
ush: