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Are you serious? You sent in the bag and then they declined it?! That's really messed up?! How long did they hold your bag hostage before letting you know?
Has anyone got denied before they even give you a quote on some items?
Yes, I wish they would always do that instead of accepting then declining when they see it. They are like a bad ebay buyer that way...lol!
Yeah, BBOS backed out on the offer, that's so inappropriate.
It took them almost a month to get my bag back to me; I really hope the bag they just declined is sent back much quicker
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Yes, I wish they would always do that instead of accepting then declining when they see it. They are like a bad ebay buyer that way...lol!
Also, do you guys send in the original receipts and the tags?
I disagree with your statement. They make an offer for a certain amount (check or store credit) pending their inspection of the bag. This is clearly spelled out in the terms as you go through the process. Here is the quote from the offer quote:
"Our cash offer is XXXXX USD. This offer is good for 7 days and is contingent upon inspection, authentication, and final acceptance once we have the item to review."
If they receive the bag and see any sort of not 'like new' condition or authenticity issues, they have reserved the right to decline and clearly let you know this before you even decide to follow through. Plus they cover shipping so you aren't out shipping fees (only insurance/dc if you choose to pay for these options...and I would always pay for these options personally). And since they are out shipping fees both ways, I am sure they would prefer this not to happen as well.
I was interested in purchasing a pre-owned bag and spoke to the live chat about the condition since there is only 1 pic. She told me they can't pull the merchandise to inspect but only accept 'like new' bags so the condition should be excellent. I guess they don't want to bother listing even minor issues with the bag and having to take extra pics so they will just decline bags even with minor blemishes. This is my best guess
And no, I do not work or know anyone at Avelle. I have sent in only 2 bags but had a good experience both times. If my bag did get sent back, no biggie (but yes I would be disappointed so I do sympathize with the few this has happened to). I would then just go through the hassle I was trying to avoid of selling it myself.
The bag I sent in about 3 weeks ago, I did not send in my receipt and or the tags.
^Yes.
do you know how long once they have your bag the "inspection" process takes?