Experience with Chanel refurbishing/repair

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Hello guys,
Will Chanel be able to fix this for me? I do not want the whole thing to be changed as it is gold plated and the new ones aren't today, so only the leather part. Any experience? I don't live near a Chanel so I can't go ask myself, so I thought I'd ask you guys. View attachment 2896706
Chanel will stitch this for you, no worries. It is very simple, I one fixed at a shoe repair place...
 
Hello guys,
Will Chanel be able to fix this for me? I do not want the whole thing to be changed as it is gold plated and the new ones aren't today, so only the leather part. Any experience? I don't live near a Chanel so I can't go ask myself, so I thought I'd ask you guys. View attachment 2896706

Chanel can re-stitch for $85. You can simply bring it to near Chanel boutique. Good luck.
 
Please help! I purchased a used 2.55 reissue 227 in black patent with gold hardware. The serial number indicated it's made in 2007. It's very pretty on the outside, although the hardware show some fading. I was willing to overlook that (thinking I will send it in for refurbish later), but when I stuffed my cell phone in the back open pouch behind the main flap, I found a giant stain that is not disclosed when I purchased it. What do you ladies think, what kind if stain is this and is this stain removable by the refurbish process? I got a really good deal, so hate to return it...also I'm probably the only person who sees the stain... thank you!
 

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Please help! I purchased a used 2.55 reissue 227 in black patent with gold hardware. The serial number indicated it's made in 2007. It's very pretty on the outside, although the hardware show some fading. I was willing to overlook that (thinking I will send it in for refurbish later), but when I stuffed my cell phone in the back open pouch behind the main flap, I found a giant stain that is not disclosed when I purchased it. What do you ladies think, what kind if stain is this and is this stain removable by the refurbish process? I got a really good deal, so hate to return it...also I'm probably the only person who sees the stain... thank you!
Congrats on the new to you reissue, it's very pretty. Chanel will likely be able to remove the stain, just have the bag cleaned at the Spa.
 
Hi, please help. I need to get this fix - pictures attached. It snapped while I was away on vacation. Does anyone here knows if Chanel repair this and if so, how much. Also, do you know IF Chanel send this to their local repair contact or back to CHANEL ? Any input will be greatly appreciated :smile1::smile1:
 

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Hi, please help. I need to get this fix - pictures attached. It snapped while I was away on vacation. Does anyone here knows if Chanel repair this and if so, how much. Also, do you know IF Chanel send this to their local repair contact or back to CHANEL ? Any input will be greatly appreciated :smile1::smile1:

This looks like a simple fix. There is a repair shop in LA that I think can fix this for you, if you PM me I can give you details.
 
Just a random share.

I have a classic flap (lambskin) that has general wear n tear. It's not particularly stained, scratched or scuffed but it looks a bit...tired. Less puffy, losing its shape slightly (sorry no pics, will post one later maybe). So I wonder what Chanel can do to rejuvenate my bag.

1. Walked in to Chanel Marina Bay Sands, Singapore (where I live). The SAs looked at me like I'm an alien for asking about refurbishment options. They said that Chanel Singapore only sells bag, and don't have any services. Even for bags bought in their store. What??

2. When I was shopping in Rue Cambon 3months ago I asked the SA about the possibility of having my bag refurbished. She said that Chanel Paris doesn't accept any servicing now. They have an appointed leather shop that they refer clients to when they need refurbishments/repair. The shop is located near Champs-Elysees. Hmmmm wonder how true is this?

3. Went shopping again about 3months ago at Faubourg St-Honore boutique. The sales person told me "just bring the bag to us, and our craftsmen will see what we can do. However we do not ship the bag after refurbishment is done, and you'll need to pick it up from Paris...or have your friends/family do it for you".

So I'm confused LOL. I only know much later that my sales person at FSH boutique was actually the store manager. Hope he's right! I'm too lazy to lug a bag to Paris only to be brought back because the Paris boutiques refuse to take the bag for servicing :/
 
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