Experience with Chanel refurbishing/repair

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i'm about to put my white lambskin flap in for a total refurbishment $265 at Chanel boutique. I did find a leather place in my town that will do it for $80..... such a huge price difference and i have no experience in getting my bags repaired. Think i should just pay the extra money and get it done at Chanel? ...

The total refurbishment will also change all of your hardware to new hardware. The local place will not be able to do that unless they put non-authentic parts on. They will also probably spraypaint your bag instead of using Chanel dye. If you do not need your hardware changed Chanel will only charge you $110 to redye the bag.
 
Thanks for that information, very helpful! i'll take it to Chanel. :D
The total refurbishment will also change all of your hardware to new hardware. The local place will not be able to do that unless they put non-authentic parts on. They will also probably spraypaint your bag instead of using Chanel dye. If you do not need your hardware changed Chanel will only charge you $110 to redye the bag.
 
The total refurbishment will also change all of your hardware to new hardware. The local place will not be able to do that unless they put non-authentic parts on. They will also probably spraypaint your bag instead of using Chanel dye. If you do not need your hardware changed Chanel will only charge you $110 to redye the bag.

Exactly. Once non-authentic parts are used, it is no longer a Chanel bag.
 
I have my eye on a vintage jersey 2.55. It's beautiful, but it looks a little dingy. Would Chanel be able to clean it? Sorry if this is a stupid question, but I haven't heard anything about them working on non-leather bags.
 
I wanted to ask if all Chanel boutiques offer repairs? I have been to my local boutique twice to inquire about repairs and they referred me over to a local leather specialist which they said they used as well. Apparently they do not send bags back to Chanel...so is it possible that they do not send bags back or does it depend on the repair that is needed?
 
I wanted to ask if all Chanel boutiques offer repairs? I have been to my local boutique twice to inquire about repairs and they referred me over to a local leather specialist which they said they used as well. Apparently they do not send bags back to Chanel...so is it possible that they do not send bags back or does it depend on the repair that is needed?

Depends entirely on where in the world you are and the local policy in the Chanel system. For example, Chanel in Japan do hardware repairs, but do not recondition leather or recolor. Chanel in USA will do both. I've got one of my bags over in the USA now for a full recondition.
 
Depends entirely on where in the world you are and the local policy in the Chanel system. For example, Chanel in Japan do hardware repairs, but do not recondition leather or recolor. Chanel in USA will do both. I've got one of my bags over in the USA now for a full recondition.

I am located in Canada and the repair is on two of my flaps. The stitching connecting the leather strap to the bag is coming undone! Do you know if this is this a repair that is done in Canadian boutiques?
 
pro_shopper, yes it can be done here in Canada. Take it in - if you are in Toronto, I suggest taking it to Holt Renfrew and see Rae. It will only take a week or two.
 
The leather on my vintage Chanel was scraped badly at a party, and I was almost in tears after it happened. Rago Brothers in Morristown, New Jersey was highly recommended to me, so I brought the bag to them last week. I just picked up the bag today, and you cannot even tell that there was any damage to the bag. It's a tan jumbo flap, and the color of the leather was completely scraped off in several places, and the bag just looks amazing! Apparently, high-end stores in The Short Hills Mall send their bags to them for repair, and I can see why. I am just so relieved that they could repair the bag, because it was unusable otherwise. It just looks perfect now. Their website is www.ragobrothers.com and bags can be shipped to them if you are not in the area. Hope this helps someone else in need!
 
The leather on my vintage Chanel was scraped badly at a party, and I was almost in tears after it happened. Rago Brothers in Morristown, New Jersey was highly recommended to me, so I brought the bag to them last week. I just picked up the bag today, and you cannot even tell that there was any damage to the bag. It's a tan jumbo flap, and the color of the leather was completely scraped off in several places, and the bag just looks amazing! Apparently, high-end stores in The Short Hills Mall send their bags to them for repair, and I can see why. I am just so relieved that they could repair the bag, because it was unusable otherwise. It just looks perfect now. Their website is www.ragobrothers.com and bags can be shipped to them if you are not in the area. Hope this helps someone else in need!
Do you have any before and after shots?
 
Sorry, but I don't. I was just so upset when I scratched the bag and brought it in, that I didn't even think about it. They were able to glue down the leather and I am just so amazed that they were able to match the color of the bag exactly. It's almost impossible to tell where the damage is, and I am very particular when it comes to my bags. When I brought the bag in I spoke directly to Anthony Rado, and he told me that he would charge me based on the job that they were able to do A perfect job would cost $100.00 and if he wasn't happy with the way it turned out, I wouldn't be charged at all. I brought it in last Saturday, and I got a call Sunday morning that they were able to repair the bag, and the bag was ready to be picked up. It was an almost perfect job, so I was charged $90.00 for the repair. I was never so happy to pay more for something than I was yesterday when I picked up the bag! The store was just packed both times I was there, and the customers were all just raving about the workmanship of the repairs done there. Lots of high-end designer bags being brought in and picked up, so I would definitely use their services again.
 
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