Katlina- thank you for your input! Yes, you are talking about the Mr Clean magic erasers, right? Did you try this on yours? Mine is actually off white caviar leather. I’d love to do something as simple as this but I am definitely so paranoid about making it worse. They told me at the Chanel boutique that repairs can be done only within the first 5 years from purchase date and can only be done once. It will take at least 5 weeks. Ugh!
Experience with Chanel refurbishing/repair
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Katlina- thank you for your input! Yes, you are talking about the Mr Clean magic erasers, right? Did you try this on yours? Mine is actually off white caviar leather. I’d love to do something as simple as this but I am definitely so paranoid about making it worse. They told me at the Chanel boutique that repairs can be done only within the first 5 years from purchase date and can only be done once. It will take at least 5 weeks. Ugh!
Advice deeply appreciated. I am keen to get this vintage Chanel box bag but it has this dent as biggest flaw which I hope to find a leather restorer who can confirm to fix it before I go ahead with the purchase. My local vendors have all declined the job citing not possible to rectify this. Any recommendations?
Hi all, hope to get your advice and opinion on this. My mini that’s a year old has bad fraying of the threads all over the bag and also a loose stitching. I don’t think that’s normal wear for a year old bag? Even my 10 year old jumbo doesn’t have this issue? Can Chanel do something about this?
After disappearing from tpf for years. I am back with the repaired chanel that I have asked on the possibility of repairing a while back!
-Before : The damages from beat and silica gel
-After: The local spa place resew the new piece of leather
Off course,she does not exactly like the pre-damage condition! But now she is back [emoji3]
-Before : The damages from beat and silica gel
-After: The local spa place resew the new piece of leather
Off course,she does not exactly like the pre-damage condition! But now she is back [emoji3]
Thank you. I did bring it back, they’re going to fix the loose stitch and I asked them to have a look at the fraying too to see if it’s normal
hello everyone, I have a black Chanel maxi lambskin bag that I bought in 2009 and i know Chanel won't do spa service to older bags now. does anyone know a good service spa in New York City area? my bag need some re dyeing job and hardware polishing. TIA.
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Be careful about those sponges. It is nothing more than super super fine sandpaper (you can google to verify). You are basically sandpapering off your leather so be careful. I used to think they were great until I found out what they really do so I tossed it.
Thank you for the advise. Those sponges are definitely out! I will just have to bite the bullet and take it to Chanel to get it repaired.
Yes. I think it is smart. If Chanel no longer does Spa Treatments (vs repairs), then try Leather Surgeons.
The problem with the Magic Sponges is not only are you thinning out the leather, but worse you are rubbing over the stitches which for sure will thin out and then start to fray so I would worry about that as the stitches are not thick like leather (e.g. I would never rub any sandpaper over any stitching).
Chanel used to refurbish and clean older bags, but not anymore. I am not sure if they still clean newer bags but you can give it a try. I am sure the can fix it as I had an ivory GST that I also got color transfer on and it came out perfect.
Good luck!
I recently purchased a 23 series Chanel Medium caviar flap on ebay and I noticed there’s peelings on the edge of the bag. There’s a heavy scuff on one of the corner and was wondering if Chanel will repair it? The chains are chipped as well and I don’t think that normal! I never purchased anything from Chanel Boutique and I’m not sure if they will repair this bag. I have the authencity card and everything but I don’t have any SA relationship nor proof of purchase. I have read people repaired it although they purchased second handed .
In addition I also purchased white flap with black hardware from 24 series and there’s transfers on the back of the bag and tarnish stain on the chain. Does anyone know if this is normal?
In addition I also purchased white flap with black hardware from 24 series and there’s transfers on the back of the bag and tarnish stain on the chain. Does anyone know if this is normal?
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I went to the Chanel Boutique last week to have my bag inspected for the chipped chains and was told it was not defect but I insists to have it inspected for defects and if it’s not defective then I will pay $125 to repair/replace all hardwares. It will takes as long as 6 weeks. Can’t wait to hear back from them
ladies,
I recently noticed a small crack (leather peel) by the base of my new (bought in February) Chanel jumbo...I used it twice. Since I was under the one year warranty, I bought it to Neiman Marcus to get it fixed. When I got the bag back, it looks the same and I was disappointed. The manager told me it was regular wear and tear. Now I’m hating myself as I should probably have brought it into the boutiques instead. Any advice on what to do? Neimans refused to exchange my bag. Now I’m at a loss. Pictures attached of the before and after:
I recently noticed a small crack (leather peel) by the base of my new (bought in February) Chanel jumbo...I used it twice. Since I was under the one year warranty, I bought it to Neiman Marcus to get it fixed. When I got the bag back, it looks the same and I was disappointed. The manager told me it was regular wear and tear. Now I’m hating myself as I should probably have brought it into the boutiques instead. Any advice on what to do? Neimans refused to exchange my bag. Now I’m at a loss. Pictures attached of the before and after:
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Regardless of where you buy it (boutique or department store), it'll all get sent to Paris for repair. I've purchased at stand alones, rue Cambon, and NM. NM has a reputation of being the most linent with exchanges.
There are a few threads about peeling or cracked leather and in the end, there have been some people who take it up to the manager and write to chanel customer service if it's been under a few months since purchase and have been able to get store credit or an exchange. Others have been told it's normal wear and tear and spas can't normal repair this. I'd try talking to the manager and writing to chanel customer service.
Sorry this happened to you. Good luck!
There are a few threads about peeling or cracked leather and in the end, there have been some people who take it up to the manager and write to chanel customer service if it's been under a few months since purchase and have been able to get store credit or an exchange. Others have been told it's normal wear and tear and spas can't normal repair this. I'd try talking to the manager and writing to chanel customer service.
Sorry this happened to you. Good luck!